Service Supervisor – Service Operations Job at 360 Resourcing Solutions (Birmingham)

Service Supervisor – Service Operations

Location

United Kingdom , Canary Wharf

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience with Gent and Notifier systems
Proven experience in field electrical and supervisory/management
Considerable demonstrable Fire Systems industry experience
Industry specific qualifications (FIA or equivalent)
You must be fully qualified, with a certificate in IOSH or SSSTS (Health and Safety)
Proficiency in MS Office (Outlook, Word, Excel)
Strong leadership and communication skills
Excellent customer service skills
Sound knowledge of contract terms and pricing
People management skills

Job Responsibility

Provide essential support to the Field Line Manager, leading a diverse team of engineers, ensuring the seamless delivery of all engineering services within KPI guidelines
Create an environment where engineers are motivated to achieve their best, leading by example with a strong commitment to excellence
Work closely with the Field Line Manager to develop and implement strategies that promote continuous improvement and enhance team efficiency
Provide mentorship and training to team members, helping them develop their technical skills and fostering a culture of ongoing learning and development
Assist in the induction of new team members, ensuring they are fully prepared with the necessary skills and knowledge to excel in their roles
Actively participate in engineering tasks, providing practical, on-the-ground support and troubleshooting complex systems, products, and issues
Offer over-the-phone technical assistance to team members, helping them resolve challenges swiftly and efficiently
Regularly conduct health and safety audits within the engineering team, identifying areas for improvement and ensuring compliance with safety regulations
Develop and enforce action plans to address any safety concerns, maintaining a safe working environment for all team members
Monitor and ensure that all engineering tasks are completed to the highest standards, meeting both customer expectations and business objectives

What we offer

Competitive salary
Supportive and professional team environment
Opportunities for training and career development
Employee social and engagement initiatives
Employee referral scheme
Van/Fuel Card/Uniform
The chance to be part of a reputable company in the fire and security industry

Fulltime

Service Supervisor – Service Operations

To provide essential support to the Field Line Manager, leading a diverse team o...

Location

United Kingdom , Nottingham

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience with Gent and Notifier systems
Proven experience in field electrical and supervisory/management
Considerable demonstrable Fire Systems industry experience
Industry specific qualifications (FIA or equivalent)
You must be fully qualified, with a certificate in IOSH or SSSTS (Health and Safety)
Proficiency in MS Office (Outlook, Word, Excel)
Strong leadership and communication skills
Excellent customer service skills
Sound knowledge of contract terms and pricing
People management skills

Job Responsibility

Create an environment where engineers are motivated to achieve their best
Work closely with the Field Line Manager to develop and implement strategies that promote continuous improvement
Provide mentorship and training to team members
Assist in the induction of new team members
Actively participate in engineering tasks
Offer over-the-phone technical assistance to team members
Regularly conduct health and safety audits
Develop and enforce action plans to address any safety concerns
Monitor and ensure that all engineering tasks are completed to the highest standards
Serve as the primary communication link between field operations and the office

What we offer

Competitive salary
Employee recognition scheme
Paid refer a friend bonus up to £1000
Development and progression opportunities
Annual leave increasing with service

Fulltime

Service Operations Supervisor

The Service Operations Supervisor must provide professional support and leadersh...

Location

United States , Tampa

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

An accessible and responsive approach with teammates
High School diploma or equivalent
At least 3 plus years of service industry experience
Experience leading or managing others
Exhibits high emotional intelligence through active listening, empathy, and adaptability in dynamic team environments
Aptitude to learn multiple computer systems
Aptitude to learn a large volume of insurance underwriting concepts
Proficiency with Microsoft Office Package (Excel, Word, Outlook)
Ability to work independently or in a team environment to achieve common goals
Knowledge of data processing capabilities and procedures

Job Responsibility

Resolve customer issues and inquiries promptly
Motivate, resolve conflict, coach, and develop teammates
Monitor and assign work based on the volume of phone and processing activity, to optimize staffing
Ensure service level standards are met for processing and phone calls
Provide weekly and monthly reporting of team KPI’s, metrics, and work assignments
Collaborate with Team Leads and other Operations leaders to optimize workflows and workload, including processing, email, chat, phone, and special assignments as needed
Ensure compliance with state and carrier requirements and documentation standards
Assist Accounting teammates in finding and correcting carrier discrepancies and reconciliations
Partners with other departments and agents to resolve issues and address needs
Support the Compliance team in reviewing documentation and transactions to verify compliance with regulations and respond to complaints or audits

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

Banquet Operations Supervisor

Ensure staff is working together as a team. Inspect grooming and attire of staff...

Location

Mexico , Santa Fe Mexico City

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Ensure staff is working together as a team
Inspect grooming and attire of staff and rectify any deficiencies
Communicate with guests, other employees, or departments to ensure guest needs are met
Respond to and try to fulfill any special banquet event arrangements
Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment
Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems
Document pertinent information in appropriate department logbook
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Develop and maintain positive working relationships with others, and support team to reach common goals
Follow all company and safety and security policies and procedures

Fulltime

Service Operations Manager

Titan Mechanical & Plumbing, Inc is currently looking for a Service Operations M...

Location

United States , Manassas Park

Salary:

Not provided

Titan Mechanical LLC

Expiration Date

Until further notice

Requirements

10+ years of leadership experience in HVAC, plumbing, mechanical service, or related trades
Strong knowledge of commercial and multifamily service operations
Experience managing technicians and field service teams
Proven ability to lead people, solve problems, and drive performance
Experience with dispatch/service software
Experience with Service Titan platform a plus
Proficient with computers and able to learn company software
Strong communication and customer relationship skills
Financial acumen with budgeting, labor management, and P&L accountability
Highly motivated to achieve goals and excellence

Job Responsibility

Hire, lead and develop technicians, dispatchers, supervisors, and support staff
Oversee daily service operations for commercial and multifamily clients
Ensure fast, high-quality response to service calls, maintenance, repairs, and emergencies
Coordinate with Sales Team on accuracy of proposals and maintenance agreements
Supports ongoing construction operations and internal customers
Build strong relationships with property managers, facility managers, and ownership groups
Develop and forecast labor requirements for service operations
Drive revenue growth, gross margin, productivity, and recurring preventative maintenance agreements
Develop and Improve processes, accountability, communication, and team performance
Maintain a strong safety culture and ensure compliance standards are met

What we offer

Competitive Salary
Health/Dental/Vision Insurance
Continuing Education assistance
401(k) with 4% company match
Eligibility for a performance-based bonus tied to individual and company results

Fulltime

2nd Shift Warehouse Operations Supervisor

Our warehouse operations make sure that products are properly received, selected...

Location

United States , Tully

Salary:

85000.00 - 95000.00 USD / Year

Aldi

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent preferred
Bachelor's Degree preferred
Previous management experience preferred
Or a combination of education and experience providing equivalent knowledge
Proficient in Microsoft Office Suite
Excellent verbal and written communication skills
Ability to evaluate work performance and motivate behavior change among direct reports when necessary
Ability to develop rapport, trust, and open communication that enhances the growth and performance of direct reports
Works cooperatively and collaboratively within a group
Ability to facilitate group involvement when conducting meetings

Job Responsibility

Establishes and modifies daily work schedules considering warehouse needs
Coordinates job activities and tasks of direct reports on a daily and/or extended basis, in addition to the timing and location of those tasks
Oversees the daily receiving of product and/or oversees the daily selection and shipping of product to stores
Monitors processes for inbound and outbound deliveries to ensure compliance with established guidelines
Develops and implements action plans to improve operating results
Establishes and communicates job responsibilities and performance expectations to their direct reports to assure mutual understanding and desired results
Models the company strategy as well as communicates the core values of the organization to create a sense of teamwork and membership among employees
Interacts effectively with peers through ongoing communication and exchange of information and operates in accordance with shared warehouse management objectives
Collaborates with other divisional and national operational areas and communicates relevant information allowing them to fulfill their duties
Communicates with District Managers and store management as appropriate

What we offer

401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Discount Program
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Up to 6 Weeks Paid Parental Leave at 100% of pay
Up to 2 Weeks Paid Caregiver Leave at 100% of pay
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance

Fulltime

Guest Service Supervisor - The St. Regis Jakarta

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instea...

Location

Indonesia , Jakarta

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Give guests a smooth check-in and check-out
Build a memorable and unique experience
Take initiative to deliver a wide range of services guiding guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Create a safe workplace
Follow company policies and procedures
Maintain confidentiality

Fulltime

Operations Supervisor

We’re looking for a proactive, hands-on Operations Supervisor to help run our da...

Location

United Kingdom , Manchester

Salary:

29000.00 - 32000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in an operations or logistics environment
Previous team leadership or supervisory experience
Strong organisation and time management skills
Confident communicator with a problem-solving approach
Ability to work in a fast-paced, changing environment
Good IT skills and experience using operational systems
Positive, reliable and accountable mindset

Job Responsibility

Manage day-to-day operations within the service centre
Support and lead a team of Controllers/Coordinators
Allocate and manage courier resources to meet demand
Monitor performance against KPIs and SLAs
Handle and resolve customer, courier, and internal queries
Communicate effectively with teams across the business
Support team development through coaching and regular check-ins
Ensure Health & Safety and company processes are followed

What we offer

25 day's annual leave plus bank holidays, and a day off for your birthday
Enhanced maternity and paternity leave
Free access to mental health support, including 1:1 therapy
Healthcare and wellbeing benefits
Extra family-friendly days for key life moments, plus death in service cover

Fulltime

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Service Supervisor – Service Operations

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