CrawlJobs Logo

Service Specialist

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Rochester

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are looking for a Service Specialist to support clients in Rochester, New York by delivering responsive assistance related to background screening and related service inquiries. This Long-term Contract position is ideal for someone who thrives in a fast-paced customer service environment, communicates confidently by phone and email, and stays organized while managing multiple priorities. The role requires a strong focus on accuracy, follow-through, and compliance, along with the ability to contribute ideas that improve team processes and service outcomes.

Job Responsibility:

  • Provide timely and detail-focused support to clients using the HireRight background screening platform, ensuring a positive service experience
  • Monitor pending cases and proactively follow up on unresolved items to help meet established service level commitments
  • Maintain working knowledge of assigned Paychex services, applicable policies, and standard operating procedures to address client needs accurately
  • Record customer communications, case updates, and service actions thoroughly within internal systems
  • Enter and manage data with a high degree of accuracy while balancing urgent requests and daily workload priorities
  • Use business software and customer relationship tools effectively to research issues, complete tasks, and track service activity
  • Identify recurring service challenges and partner with leadership to recommend and support process enhancements
  • Assist less experienced team members by sharing guidance, best practices, and day-to-day support as needed

Requirements:

  • At least 2 years of customer service experience in a detail-focused, high-volume environment
  • Comfort handling frequent inbound and outbound phone interactions with a confident phone presence
  • Experience conducting customer outreach and following through on open service items
  • Ability to work toward performance goals and metrics while maintaining service quality
  • Strong organizational skills with the ability to prioritize tasks and manage detailed data entry responsibilities
  • Familiarity with compliance-driven processes, service procedures, and policy-based decision-making
  • Proficiency with business systems or CRM platforms, such as Salesforce or similar software tools
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Enrollment in company 401(k) plan
  • Free online training

Additional Information:

Job Posted:
May 05, 2026

Work Type:
On-site work
Icon
Robert Half - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Service Specialist

Food Service Specialist

Join our team as a Foodservice Specialist. This is no ordinary job and you are n...
Location
Location
United States , Minneapolis
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Food service or retail experience
  • Customer service experience
  • High School Diploma or equivalent
  • Motivation to advance your career
  • Willingness to learn and have fun
Job Responsibility
Job Responsibility
  • Greeting customers and providing an enhanced customer care experience
  • Ensuring food and coffee products are well stocked, faced, and the foodservice area is neat, clean, and inviting
  • Fulltime
Read More
Arrow Right

Customer Service Specialist

A growing company in San Marcos is on the hunt for a talented Customer Service S...
Location
Location
United States , San Marcos
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior customer service experience preferred, especially within the financial services industry
  • Excellent listening, problem-solving, and multitasking abilities
  • Familiarity with CRM software and Microsoft Office Suite
  • Dependable, professional, and customer-focused with strong analytical skills
Job Responsibility
Job Responsibility
  • Assist customers with inquiries regarding financial products and account services via phone and email
  • Process transactions, document account updates, and resolve discrepancies efficiently
  • Provide clear explanations of financial policies and procedures to customers
  • Maintain accurate records in CRM platforms while ensuring compliance with company and regulatory standards
  • Collaborate with internal teams to drive customer resolutions and build lasting satisfaction
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Food Service Specialist

Food Service Specialist position at Circle K convenience store. Main responsibil...
Location
Location
United States of America , Minneapolis
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Communication and friendly conversation
  • Interaction with people
  • Encourage customers to try our food and share food product knowledge with them
  • Keeping the coffee and foodservice area well stocked and clean
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
  • Safety and security
Job Responsibility
Job Responsibility
  • Greeting customers and providing enhanced customer care experience
  • Ensuring food and coffee products are well stocked and faced
  • Maintaining foodservice area neat, clean and inviting
  • Working with team to accomplish daily tasks
  • Fulltime
Read More
Arrow Right

Food Service Specialist

Food Service Specialist position working in a fast-paced, fun environment intera...
Location
Location
United States of America , Pine River
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Communication and friendly conversation
  • Interaction with people
  • Keeping the coffee and foodservice area well stocked and clean
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
  • Safety and security
Job Responsibility
Job Responsibility
  • Greeting customers and providing enhanced customer care experience
  • Ensuring food and coffee products are well stocked and faced
  • Keeping foodservice area neat, clean and inviting
  • Encouraging customers to try food and sharing food product knowledge
  • Fulltime
Read More
Arrow Right

Food Service Specialist

Food Service Specialist position working in a fast-paced, fun environment intera...
Location
Location
United States of America , Fargo
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Communication and friendly conversation
  • Interaction with people
  • Keeping the coffee and foodservice area well stocked and clean
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
  • Safety and security
Job Responsibility
Job Responsibility
  • Greeting customers and providing enhanced customer care experience
  • Ensuring food and coffee products are well stocked and faced
  • Maintaining foodservice area neat, clean and inviting
  • Encouraging customers to try food and sharing food product knowledge
  • Fulltime
Read More
Arrow Right

Guest Service Specialist

At the Villatel Orlando Resort, guests come for the sunshine, the smiles, and th...
Location
Location
United States , Orlando
Salary
Salary:
14.00 - 15.00 USD / Hour
villatel.com Logo
Villatel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • Previous experience in hospitality, guest services, or food & beverage
  • Friendly, approachable, and the ability to provide exceptional guest experience
  • Ability to handle guest concerns professionally and efficiently
  • Ability to work flexible hours, including weekends, evenings, and holidays
Job Responsibility
Job Responsibility
  • Welcome guests and help them find the perfect lounge chair or cabanas
  • Set up towels, umbrellas, and keep the pool deck spotless and inviting
  • Supply and manage guest recreational equipment, including paddles, basketballs, and towels
  • Coordinate hands-on activities for children, like beading, coloring, and other creative projects
  • Work with the food & beverage team to make sure every guest gets exactly what they want—fast and friendly
  • Answer questions and assist with resort amenities or activities
  • Keep an eye on guests’ safety and ensure everyone’s having fun responsibly
  • Support special events and VIP experiences as needed
  • Fulltime
Read More
Arrow Right

Food Service Specialist

As a Food Service Specialist, you will provide a superior customer experience by...
Location
Location
United States , Lakeville
Salary
Salary:
14.00 USD / Hour
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or equivalent
  • Motivation to advance your career
  • Retail experience
  • Communication and friendly conversation
  • Interaction with people
  • Encourage customers to try our food and share food product knowledge with them
  • Keeping the foodservice area well stocked and clean
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
Job Responsibility
Job Responsibility
  • Greeting customers and providing enhanced customer care in the foodservice areas
  • Ensuring food and coffee products are well stocked, faced, and the foodservice area is neat, clean, and inviting
  • Encouraging customers to try food and sharing food product knowledge
  • Working as part of a team to accomplish daily goals
  • Solving problems and offering suggestions
What we offer
What we offer
  • Competitive wages reflecting your experience
  • Medical
  • Dental
  • Paid Vacations
  • Simple IRA
  • Weekly Pay
  • Flexible Schedule
  • Willingness to learn and have fun
  • Fulltime
Read More
Arrow Right

Customer Service Specialist

Do you get energized by helping people? Are you a good listener and do you work ...
Location
Location
Netherlands , Helmond
Salary
Salary:
2795.00 EUR / Month ▼
https://www.randstad.com Logo
Randstad
Expiration Date
March 26, 2029
Flip Icon
Requirements
Requirements
  • Experience with customer service and logistics is a plus
  • You actively engage with the customer and assist them where necessary
  • You speak English fluently
  • Being on call 4/5 times a year on the weekends is no problem for you
Job Responsibility
Job Responsibility
  • Answer outgoing calls and emails
  • Provide information about orders, deliveries, products, and other questions
  • Follow up on complaints
  • Enter orders
  • Attend team meetings
What we offer
What we offer
  • Travel expense reimbursement
  • Nice team
  • Opportunity for a permanent contract
  • Pension from day one
  • Fun team-building activities
  • Fulltime
Read More
Arrow Right