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Join the leader in paper converting and become a member of the Valmet team as a Service Specialist support the Pilot Line! We are seeking a technically skilled Pilot Line Service Specialist to support pilot‑scale customer trials and research & development projects within our Tissue and Paper Converting Pilot Facility. In this role, you will plan, execute, lead, and report on pilot trials—from initial strategy and customer engagement through trial operation, data analysis, documentation, and final invoicing. You will independently operate and optimize pilot equipment, evaluate process results, and collaborate closely with customers and internal R&D teams to ensure every trial meets technical and commercial objectives. This position requires strong analytical skills, excellent mechanical aptitude, and hands‑on experience with tissue‑making or paper converting technologies. Candidates with a background in process optimization, product development, or industrial R&D will thrive in this fast‑paced, innovation‑driven environment.
Job Responsibility:
Plan, organize, and lead customer and R&D pilot trials from scope development through project completion
Operate pilot‑scale equipment independently, including machine setup, monitoring, optimization, and adjustments
Ensure trials meet defined technical objectives, timelines, safety standards, and customer expectations
Collect and analyze trial data to identify performance trends, opportunities, and outcomes
Prepare high‑quality technical reports, documentation, and trial summaries for internal and external stakeholders
Support R&D activities by contributing to process innovation, equipment testing, and product development initiatives
Serve as a primary technical contact during customer trials, maintaining clear and proactive communication
Guide customers through trial objectives, process parameters, results, and recommendations
Represent Valmet professionally during on-site and remote customer interactions
The Pilot Line Service Specialist may be required to support activities on the production floor or assist Field Service Technicians during periods of heightened operational need
Requirements:
Technical degree or equivalent experience in Mechanical Engineering, Process Technology, Industrial Technology, or related field
Hands-on experience with paper converting, tissue‑making, or similar industrial machinery a bonus
Demonstrated mechanical aptitude with the ability to operate, troubleshoot, and maintain complex equipment
Proficiency with data analysis tools (Excel, statistical software, or process monitoring platforms)