Service Segment Manager, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
India, Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Service Segment Manager role at Hewlett Packard Enterprise focusing on managing service business success, defining strategic direction, building partnerships, and leading key initiatives in a hybrid IT services environment.

Job Responsibility:

Own the overall business success of a large and diverse set of service products/solutions
Define strategic direction and plans for the service business, monitor performance, and implement corrective actions, cost reductions, and incremental growth initiatives
Manage and track product/service business metrics (attach, penetration, revenue, TCE)
deliver recovery or action plans for exceptions
Build and foster strong partnerships with Product Business Groups, Alliance partners, Services teams, Regional Business Development Managers, Sales, Solution Partners, and Delivery functions
Lead key initiatives that reshape portfolio, selling motions, competitive advantages, and business models
Provide leadership, coaching, and barrier removal to enable direct reports to achieve objectives
Create a high-performance, growth-oriented, diverse, and rewarding work environment
Mentor individual contributors and Manager I level leaders
contribute to talent development programs (rotational, re-skilling, etc.)

Requirements:

12+ years demonstrating mastery in Service Business Management
First-level and advanced university degree (MBA or equivalent preferred)
Proven management background leading senior individual contributors and managers
Excellent understanding of competitive market dynamics, business models, strategies, and processes
Organizational design and planning
Financial expertise and strategic planning methods
Problem-solving and productivity management
Strong communication, negotiation, and influencing skills across cross-functional teams
Ability to influence at cross-functional and executive levels
Recognized authority in service business management
proven ability to drive change across functions
Strong leadership and mentoring skills
track record of building diverse, high-performing teams

Nice to have:

Accountability
Action Planning
Active Learning
Active Listening
Business Growth
Business Planning
Coaching
Commercial Acumen
Creativity
Critical Thinking
Cross-Functional Teamwork
Customer Experience Strategy
Data Analysis Management
Design Thinking
Empathy
Follow-Through
Growth Mindset
Long Term Planning
Managing Ambiguity
Personal Initiative

What we offer:

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive benefits suite supporting physical, financial and emotional wellbeing
Career development programs

Additional Information:

Job Posted:
November 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Service Segment Manager