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Konecranes Nuclear Equip and Services LLC Logo Konecranes Nuclear Equip and Services LLC · IT - Administration

Service Scheduler

United States, Springfield, Ohio · Job Posted January 06, 2026
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Job Description

The Service Scheduler oversees delivery of service repairs, inspections, and preventative maintenance needs. This role is responsible for scheduling and dispatching Service field operatives, customer communication, and ensuring timely repair, inspections, and preventative maintenance of customer equipment.

Job Responsibility

  • Manage the schedule of service work for assigned customers and field operatives
  • Collaborate closely with Field Operations Managers to ensure timely and efficient resolution of customer needs to maintain high service standards and operational alignment
  • Maintain Planning Board in Siebel to ensure all internal stakeholders can view updated schedule. Proactively communicate with field operatives and local management as needed
  • Confirm material delivery with customer and arrange for necessary rental equipment, as well as subcontractors, as needed
  • Communicate with customers and internal stakeholders throughout projects regarding changes or updates
  • Provide Evergreen Agreement and breakdown quotes and follow up to secure purchase orders
  • Open service requests and schedule field operatives to respond to emergency breakdowns, as well as communicate costs appropriately to the customer
  • Monitor and communicate changes in agreement scope and profitability to relevant internal stakeholders
  • Gain a general understanding of the contents of all OSHA, ANSI, CMAA, HMI, NEC and other codes or regulations pertaining to the crane/hoist industry. Refresh and update knowledge periodically
  • Follow and assist in the enforcement of all safety rules and procedures including those established by the customer
  • Perform other duties as assigned

Requirements

  • Must be customer-oriented, have well-developed interpersonal, communication, organizational and PC skills
  • Must be able to handle multiple tasks at one time with a strong ability to prioritize
  • Comfortable in an industrial environment
  • Willing to take on new and challenging tasks
  • Must have a take charge attitude, be decisive and possess a high level of responsibility
  • Must be comfortable in a fast pace, growth-oriented environment
  • Bachelor’s degree preferred, or prior equivalent experience and training
  • Occasional travel required, possibly overnight
  • Willingness to work overtime or additional hours as needed

What we offer

  • Medical Plan
  • Dental
  • Vision
  • 401k plan with a match from day one
  • profit sharing
  • identity theft protection
  • accident insurance
  • travel insurance
  • 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks
  • 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service
  • 10 paid holidays per year
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