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Service Sales Specialist

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Hewlett Packard Enterprise

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Location:
United States , Spring

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Sales Specialists & Consultants are product, services, software or solution specialists that are responsible for leading pursuit in their assigned focus areas. Collaborates with and supports Account Managers and provides specialist expertise within the sales team. Drives proactive campaigns to build the pipeline, uses specialized knowledge and skills to prospect, qualify, negotiate and close opportunities. May have named accounts allocated, cover a designated geography, or may be allocated to one high-potential, competitive attack account. Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations. The Services Sales Consultant is responsible for selling technology, services and/or technology management services (TMS) to end-user customers (and/or partners) in an assigned geographic territory or industry focusing on new business or up-selling within an account. The position requires a solid understanding of the services value proposition and how customers assign services contracts. Knowledge of marketing campaigns to align initiatives with account planning activities is also required. The Services Consultant develops consultative customer proposals, tailoring strategy and solutions to meet the needs of the customer. They understand the customer’s business challenges /objectives to provide value added services and solutions. In some instances these specialists may also be responsible for outsourcing deals.

Job Responsibility:

  • Actively prospects within accounts to discover or cultivate solutions sales opportunities within area of technical specialty (in close cooperation with the account manager)
  • Manage sales pipeline
  • Formulate and expand solutions to generate additional product or service attachments and up sell revenue
  • Certain roles may also sell through the channel
  • Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry
  • Work with the client up to IT management level
  • Contribute to building of the pipeline by generating leads and referrals and new customer opportunities within specialty area
  • May focus on growing contractual renewals for small-to-mid size accounts with limited complexity, to higher-total contract-value renewals
  • Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development
  • Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization

Requirements:

  • University or Bachelor's degree preferred
  • Demonstrated achievement of progressively higher quota, diversity of business customer and higher level customer interface
  • Detailed knowledge of key customer types or customers on given products
  • Typically 3-5 years of experience in specialty sales
  • In depth knowledge about product, service, solution and differentiators between own offerings and what competitor's offerings
  • Applies specialized technical product/service/ solution knowledge in working with account teams to screen and prioritize multiple leads for feasibility
  • Use knowledge in specialty, and consultative selling skills, to proactively help customers with making IT business decisions
  • Assesses solution feasibility from a technical and business perspective to determine qualify-in/qualify-out status
  • Solid communication and presentation skills within IT at the manager level
  • Product demonstration, customer training, product installation skills (for product specialty roles)
  • Conceptualizes and articulates well-targeted solutions in area of specialty
  • Have enough knowledge about a product, service or solution to be able to qualify a deal
  • Negociates profitable deals
  • Opportunity prospecting as related to specialty area and in expanding existing client business
  • Maintain knowledge of industry trends, associated solutions, and key partner/ISV solutions
  • Regular use of Siebel updating deal profile and forecasting accurately
What we offer:
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

Additional Information:

Job Posted:
April 24, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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