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Service & Sales Manager

United Kingdom, Ashford 30000.00 - 35000.00 GBP / Year · Job Posted July 23, 2025
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Job Description

Our client is looking to recruit a dynamic and motivated Service & Sales Manager to join their team in Ashford. In this key role, you will play an integral part in promoting the centre within the property/office space community, enhancing sales, and driving the financial performance of the centre. Reporting to the Directorship, you will need excellent administrative, organisational, and communication skills, as well as a proactive and adaptable approach to work. The ability to work well under pressure and as part of a team is essential.

Job Responsibility

  • Develop and maintain relationships with brokers and commercial agents to generate interest and secure new clients
  • Drive sales by promoting available spaces and negotiating commercial terms
  • Maximise revenue by attracting new clients while ensuring the retention of existing ones
  • Identify potential local occupiers and develop corporate account contacts
  • Implement strategic marketing initiatives to promote the centre and its facilities
  • Utilise social media platforms creatively and professionally to enhance the centre's online presence
  • Manage the financial performance of the centre, including billing, revenue collection, and financial reporting
  • Monitor and manage aged debtors effectively
  • Identify areas for additional revenue generation and present revenue plans as required
  • Ensure the centre operates within the agreed annual budget
  • Maintain high standards of cleanliness, health and safety, and security within the centre
  • Foster a culture of quality service and professionalism
  • Oversee client move-ins and modifications to fit-out and furniture requirements
  • Build and maintain strong relationships with clients, ensuring exceptional standards of customer care

Requirements

  • Solid experience in the operational running of a business centre or a similar environment
  • Previous experience in office management is preferred
  • Strong networking skills and the ability to maximise revenue opportunities
  • Effective leadership and team management capabilities
  • Excellent communication and negotiation skills

What we offer

  • 25 days annual leave
  • free parking
  • private health care
  • life assurance
  • free annual eye test
  • discretionary annual bonus

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