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The Service Sales Representative for Japan is responsible for driving the growth of TS sales by identifying leads and commercial opportunities within the installed base of Baxter (FLC/CCS) products in the region. The role requires full ownership and accountability on a given business scope, with a primary responsibility for proactively prospecting new business opportunities, up selling to existing customers (including distributors) and being accountable for exceeding quarterly and annual targets while maximizing revenue opportunity across the respective Business Unit. The role is part of the technical services team, working in close collaboration with Commercial teams, Marketing/Product and cross functional teams.
Job Responsibility:
Identify and capitalize on commercial opportunities ensuring a uniform understanding of the TS commercial offering and service value proposition across the geography and deliver or exceed on the agreed sales targets
Submit accurate weekly forecasts based on intelligent and realistic pipeline management along with any other reporting requirements
Identify, develop and close leads for the business and refer on internal leads when appropriate
Provides input on new markets, new product introductions, and existing products or supplies
Promotes and establishes education of the company's products and/or services
Manages and responds to customer concerns and problems, including distributors
Translates the results of the market insights into a clear prioritization of sales action, including value proposition & commercializing service offerings
Leads price & contract negotiations to successfully close customer deals
Conducts Regular Business Reviews with customers when it is applicable
Ensures repeat contract renewal by understanding customer buying decisions making process & patterns
Collaborates with tender & contract departments managing large scale tender and / or contract sales cycle of his accounts
Requirements:
Proven experience in Sales
preferably Inside Sales and/or distributor markets within a corporate environment
Excellent interpersonal and customer relationship building skills required
Excellent time management, multi-tasking and organizational skills required
Fluency in local Market language (i.e. Japanese & English)
Strong negotiation skills & Ability to close deals with customers
Demonstrated ability to be proactive and take initiative to get things done
Tenacity/Intensity and results orientation
Strong customer focus
Passion for Improving Business Performance and for Your Ongoing Professional Development
Bachelor's degree in a relevant field (e.g. Business) preferrable
Proven track record of success in driving sales growth and revenue in the indirect market
Strong technical and commercial competences, with the ability to understand and communicate the value proposition of technical services
Excellent leadership, communication, and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders