Service Sales Account Manager – Electron Microscopy Jobs

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Location:
United States

Category:
Sales

Contract Type:
Not provided

Salary:

63900.00 - 95850.00 USD / Year

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Job Description:

The MSD Electron Microscopy business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase product time-to-market, and ultimately change the world. The EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.

Job Responsibility:

Own the Service Sales process from initial customer contact through to regular, balanced service contract support for the lifetime of the product
Work closely with the Regional Service manager to ensure maximum and growing Contract Sales Revenue and Margin
Partner with Service Marketing to ensure effective product offerings and sales tools
Operate as a mentor for the region and assist the entire team with using effective sales approaches
Become the main contact and reference specialist for the organisation
Engage and Partner closely with internal and external partners on Service Sales issues and development
Report on metrics and targets within the team on all appropriate occasions and meetings

Requirements:

Bachelor's degree, or equivalent, in Sciences required
3+ years (Service) Sales or Account Management experience in Life Science and/or Material Science fields
Majority of experience in sales of service contracts and/or in products where the service component was a major aspect of the total value proposition
Customer service/advocacy experience, preferably in sciences
Proven record of collaboration within a multi-layered organization
Excellent sales, negotiation and closing skills
Experience addressing high level corporate buyers and/or Academic customers

What we offer:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

Additional Information:

Job Posted:
December 10, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Service Sales Account Manager – Electron Microscopy