Service Request Coordinator Job at Plusnet (Budapest)

Service Coordinator

Service Coordinator role on a temp-to-perm basis with flexible hybrid working. R...

Location

United Kingdom , Swanley

Salary:

13.00 - 14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Strong organisational skills and attention to detail
Excellent communication skills, both written and verbal
A friendly and professional demeanour that puts clients at ease
Proficiency in using scheduling software and Microsoft Office Suite
Previous experience in a coordination or administrative role is a plus

Job Responsibility

Scheduling Services: Coordinate appointments and manage the service calendar efficiently
Client Communication: Serve as the primary point of contact for clients, addressing inquiries and providing excellent customer service
Team Coordination: Collaborate with our skilled technicians to ensure timely service delivery
Documentation: Maintain accurate records of service requests, appointments, and follow-ups
Problem Solving: Address any challenges that arise promptly and effectively to ensure client satisfaction

What we offer

Weekly Pay
Up to 28 days annual leave
Access to free eyecare vouchers
Temp of the Month awards
Timesheets can be completed on mobile devices
Perks at work
Discount schemes
Access to Well-being platforms

Parttime

Service Coordinator

Join a successful and reputable company in Loughton, known for its friendly and ...

Location

United Kingdom , Loughton

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

experience in a similar role within the facilities or construction industry
proactive and organised approach

Job Responsibility

Coordinate and dispatch reactive and proactive works to engineers and contractors across various locations, ensuring SLAs are met
Assist in product purchasing and order fulfilment activities, including taking orders and determining appropriate shipping methods
Monitor product order shipments to ensure on-time delivery and liaise with customers regarding ETAs and related issues
Provide quotations and proposals in response to customer requests
Produce RAMs and maintain a database of customer sales and invoicing records
Contact customers regarding contract/visit cancellations to determine cause and possible corrective measures
Manage the fulfilment cycle from enquiry through to job completion
Handle incoming phone calls related to clients, engineers, sales, and customers, managing and resolving customer enquiries and complaints

What we offer

20 days annual leave + Bank Holidays (increasing with service)
pension scheme
on site gym
employee of the month prizes
on site parking

Fulltime

Service Coordinator

Join a successful and reputable company in Loughton, known for its friendly and ...

Location

United Kingdom , Loughton, Essex

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in a similar role within the facilities or construction industry
Proactive and organised approach

Job Responsibility

Coordinate and dispatch reactive and proactive works to engineers and contractors across various locations, ensuring SLAs are met
Assist in product purchasing and order fulfilment activities, including taking orders and determining appropriate shipping methods
Monitor product order shipments to ensure on-time delivery and liaise with customers regarding ETAs and related issues
Provide quotations and proposals in response to customer requests
Produce RAMs and maintain a database of customer sales and invoicing records
Contact customers regarding contract/visit cancellations to determine cause and possible corrective measures
Manage the fulfilment cycle from enquiry through to job completion
Handle incoming phone calls related to clients, engineers, sales, and customers, managing and resolving customer enquiries and complaints

What we offer

20 days annual leave + Bank Holidays (increasing with service)
pension scheme
on site gym
employee of the month prizes
on site parking

Fulltime

Service Coordinator

Join a successful and reputable company in Loughton, known for its friendly and ...

Location

United Kingdom , Loughton, Essex

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

experience in a similar role within the facilities or construction industry
proactive and organised approach

Job Responsibility

Coordinate and dispatch reactive and proactive works to engineers and contractors across various locations, ensuring SLAs are met
Assist in product purchasing and order fulfilment activities, including taking orders and determining appropriate shipping methods
Monitor product order shipments to ensure on-time delivery and liaise with customers regarding ETAs and related issues
Provide quotations and proposals in response to customer requests
Produce RAMs and maintain a database of customer sales and invoicing records
Contact customers regarding contract/visit cancellations to determine cause and possible corrective measures
Manage the fulfilment cycle from enquiry through to job completion
Handle incoming phone calls related to clients, engineers, sales, and customers, managing and resolving customer enquiries and complaints

What we offer

20 days annual leave + Bank Holidays (increasing with service)
pension scheme
on site gym
employee of the month prizes
on site parking

Fulltime

Customer Service & Sales Coordinator

Customer Service & Sales Coordinator role in a vibrant, fast-paced environment, ...

Location

United Kingdom , Burgess Hill

Salary:

15.00 - 16.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

A genuine passion for delivering top-notch service
Previous experience in a customer-facing role
Excellent communication skills, both written and verbal
A proactive, problem-solving mindset
Team spirit and adaptability in a fast-moving environment

Job Responsibility

Enter and manage customer orders from initial request to final delivery
Coordinate with production, purchasing, and planning teams to ensure timely fulfilment
Track order status and provide updates to customers and internal stakeholders
Act as the primary point of contact for customer inquiries via phone, email, and chat
Provide accurate information on products, services, and delivery timelines
Resolve issues and complaints with professionalism and urgency
Monitor inventory levels and coordinate with warehouse or production teams to ensure availability
Assist in scheduling efficient production runs and shipping logistics
Maintain accurate records of stock movements and job processes using ERP systems
Maintain detailed records of customer interactions, orders, and service issues

What we offer

Potential to extend temporary contract
Friendly and supportive team
Inclusive environment
Reasonable adjustments supported

Fulltime

Site Services Coordinator

The Site Services Coordinator supports Project Managers by conducting service re...

Location

United States , Las Vegas

Salary:

Not provided

ASTOUND Group

Expiration Date

Until further notice

Requirements

Coordination & Administrative Skills – you have top coordination and administrative skills, including a high degree of competence working with Microsoft Office
Organized– you’re a self-motivated, super multi-tasker who is able to set priorities and plan well in advance to meet multiple shifting deadlines. You enjoy being the ‘Go-to’ person who can be counted on to get things done
Detail Oriented – you have a keen attention to detail and a “right the first time” mindset
Problem Solver - you enjoy taking initiative to work through the unknown and to leverage your skills to ‘figure things out’
Communicator – you’re able to provide clear, concise, accurate and timely oral and written communication
Team player – it’s important that you’re able to develop strong working relationships with fellow team members
Flexible – you enjoy a fast paced environment in which you need to adapt to changes in client/internal needs quickly. You learn new things easily, you’re inquisitive. You are able to work flexible hours to meet challenging and changing deadlines.

Job Responsibility

Assists Project Managers with service research, project timeline creation, and other administrative activities related to site services (e.g. creation of site binders)
Assists Project Managers with placing I&D and field service orders upon approval
Follows up on field services orders for confirmation
Establishes and maintains network of contacts among service contractors/vendors
Responds to incoming calls as required from internal staff and external vendors
Ensures quality service delivery and professional standards in a timely and cost efficient manner
Recommends cost-saving measures to team
Helps to track down show information and other site service/labor information, vendors and resources
Maintains a proactive approach to all responsibilities and future projects
Initiates RPO’s and payment requests, approves invoices (with support/feedback from Manager and appropriate PMs) and follows internal payment procedure

What we offer

Excellent Medical Insurance
Excellent Dental Insurance
Excellent Vision Insurance
Paid Time Off, Holiday Pay
401K matching program after 90 days of employment
100% Company Life and Long-Term Disability Coverage
Employee Referral Program

Fulltime

Customer Service Coordinator

Our client is a leading provider in their industry, dedicated to delivering exce...

Location

United Kingdom , Livingston

Salary:

27000.00 - 29000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service positions
Strong organisational skills and attention to detail
Excellent communication and interpersonal skills
Ability to work collaboratively within a team
Comfortable working with a variety of systems

Job Responsibility

Manage and monitor orders to ensure fulfilment of conditions (quantities, prices, delivery times)
Act promptly on any customer requests and/or credit requests, samples, and quotations
Generate bespoke quotations for customers
Amend or cancel orders in the CRM system, ensuring accurate updates
Collaborate with internal teams to ensure a seamless delivery process for customers
Attend meetings with the customer service and sales team
Maintain up-to-date and accurate customer databases
Liaise with logistics departments to monitor stock levels
Monitor and manage stock for assigned customers
Work with Customer Services Manager to prepare and review customer account plans

What we offer

Competitive salary
Opportunities for professional development
Supportive team environment
Health and safety-focused workplace
Participation in continuous improvement initiatives

Fulltime

Service coordinator

The Service Coordinator works in the Service Delivery section department and dea...

Location

United Kingdom , London

Salary:

Not provided

Vision Voice

Expiration Date

Until further notice

Requirements

Worked in telecommunications previously
Comfortable using Windows and applications like Access, Word and Excel
Worked using Salesforce software, ideally, or another CRM system
Effective organiser, ability to prioritise and manage time well
Strong communication skills both with colleagues and customers
Strong with customer service and the ability to solve issues as they arise
Can be a reliable member of a team but also work independently too
Flexible enough to accept changes to procedures, processes, and tasks responsible for
A focused person with a positive, go-getter attitude looking to excel

Job Responsibility

Manage, organise, monitor and finish several concurrent projects on behalf of a customer
Provide helpful training to customers for all projects and orders placed
Be able to work through the full sales cycle from taking an initial order through to a completed installation
Provide swift service that exceeds expectations for customers
Arrange and plan out design phone calls with partners, the ultimate user, and the Technical Implementation Specialist
Provide pro-active help relating to our Hosted Voice Provided service, related tasks, and responsibilities as appropriate or requested
Act as a trouble-shooter to deal effectively with any increase of complaint level from a customer, the support or sales teams either via the telephone or email message
Provide LNP for Toll-free calling and local calling along with arranging for circuit availability too
Check communication ports for any initiation from the beginning to the end
Fix any services that are having issues to ensure the customer receives the services required

Service Request Coordinator

Plusnet

Location:
Hungary , Budapest

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 11, 2026

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Job Posted:
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