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Service Representative, Brokerage Placement – Commercial Lines

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Brown & Brown UK

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Location:
United States

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

22.00 - 24.00 USD / Hour
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Job Description:

The Service Representative, Brokerage Placement – Commercial Lines will provide policy service and underwriting support by handling policy status requests, certificates of insurance, and risk evaluations while ensuring compliance with company policies and regulations. This role involves collaborating with agents and partners, managing work priorities to meet service level agreements, and contributing to business growth through exceptional customer service and process improvements.

Job Responsibility:

  • Perform policy service activities primarily by phone and electronically within established time and service standards
  • Assist underwriters with agency support activities
  • Make decisions to accept, modify, or decline business of lower complexity
  • Research information from multiple sources to support underwriting analysis
  • Review individual risks for acceptability
  • Consult with agents, internal, and external partners regarding customer service activities
  • Plan completion of assignments to meet agreed-upon timelines and service level agreements
  • Provide service to agencies by sharing and requesting information to support the business
  • Maintain and form relationships by providing quality customer service
  • Achieve team goals through developing a profitable book of business and strategically growing both policies in force and premium

Requirements:

  • Undergraduate studies in business administration or related field of study
  • degree (preferred)
  • One year of related insurance experience (preferred) will consider undergraduate degree in lieu of experience
  • P&C License and Surplus Lines License or L&H License in all states (if required by product line) required within 45 days
What we offer:
  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP
  • 401k
  • Student Loan Assistance
  • Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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