This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
An exciting opportunity has arisen to join the team at Adams Morey as a Service Receptionist at our Redbridge dealership. The Service Receptionist is the first point of contact for customers visiting or contacting the service department. The role focuses on delivering excellent customer service, managing bookings, and supporting the smooth day-to-day operation of the service reception.
Job Responsibility
Welcome customers professionally and provide a friendly, efficient front-of-house service.
Answer incoming calls and emails, handling enquiries or directing them appropriately.
Book service, MOT, and repair appointments accurately.
Update and maintain customer and vehicle records on the dealership system.
Liaise with service advisors, technicians, and parts staff to ensure effective communication.
Manage vehicle keys and documentation securely.
Process payments and invoices where required.
Maintain a clean, organised reception area.
Adhere to company procedures, health and safety policies, and data protection regulations.
Requirements
Previous customer service or receptionist experience preferred (automotive experience desirable).
Strong communication and interpersonal skills.
Confident using computer systems and telephone equipment.
Well-organised with good attention to detail.
Ability to multitask and work under pressure.
Professional appearance and positive attitude.
Customer-focused and approachable.
Reliable and punctual.
Team-oriented with a willingness to learn.
Calm and professional in busy situations.
What we offer
Employee Assistance Program
Mental Health First Aiders within the business
Free Flu jabs if you are ineligible through the NHS
Free eye test plus £70 contribution towards glasses for display screen users
Employee discounts on a range of products and services including holidays, days out and supermarket shops
30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33