Service Reception Manager Job at Sytner BMW Worcester (Watford)

Reception Manager UK & Ireland

Join our dynamic Rapport team as the Reception Manager for the UK and Ireland, b...

Location

United Kingdom , Blackfriars

Salary:

42000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Proven experience in contract services, ideally within a reception or conference management environment
Exhibit a strong commitment to personal, team development, and service excellence
Demonstrate financial acumen and communicate effectively
Have a vibrant personality, acting with integrity and a passion for excellence
Be highly organised with a positive, can-do attitude
Possess excellent interpersonal skills and the ability to influence decisions positively
Thrive under pressure and show proactive problem-solving abilities

Job Responsibility

Lead day-to-day operations across multiple UK & Ireland sites
Deliver exceptional client and VIP visitor experiences
Recruit, train, develop, and retain high-performing teams
Ensure consistent service standards, procedures, and compliance across all locations
Partner with senior stakeholders to support business objectives and operational excellence
Manage team performance, scheduling, reporting, and development
Support events and maintain effective communication across teams
Act as deputy to the EMEA Client Service Manager when required

What we offer

Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards
Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow
Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support
Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career
Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions
Give Back to Community: Take one paid day off annually to support a cause you’re passionate about

Fulltime

Reception Manager

This is a fantastic opportunity to join a newly established private dental clini...

Location

United Kingdom , London

Salary:

33000.00 - 36000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience within a dental or private healthcare reception environment (dental preferred)
Someone ready to take a step up into a leadership role
Strong communication and patient-facing skills
Highly organised and able to manage a busy environment
Experience with dental systems (e.g. Dentally) desirable

Job Responsibility

Delivering a warm, polished, and professional patient experience across all touchpoints
Leading and supporting the reception team, setting standards and driving performance
Managing diaries to ensure smooth patient flow and clinic efficiency
Handling enquiries and supporting new patient conversions
Overseeing administrative processes, payments, and front-of-house operations
Working closely with clinicians and management to maintain high service standards

Fulltime

Reception Manager

We are currently recruiting for an experienced Reception Manager to join the tea...

Location

United Kingdom , London

Salary:

45000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Greeting guests and being the first point of contact
Ensuring a pleasant welcome and fond farewell for all guests
Managing the cloakroom service
Seating guests and informing management of any requirements
Leading and supporting the reception team during service
Managing rota planning and team organisation
Training and mentoring junior reception team members
Flexibility in working days and hours
Availability to work evenings and weekends
Using SevenRooms to maximise restaurant capacity

Job Responsibility

Greeting guests and being the first point of contact
Ensuring a pleasant welcome and fond farewell for all guests
Managing the cloakroom service
Seating guests and informing management of any requirements
Leading and supporting the reception team during service
Managing rota planning and team organisation
Training and mentoring junior reception team members
Flexibility in working days and hours
Availability to work evenings and weekends
Using SevenRooms to maximise restaurant capacity

What we offer

Dedicated training from our managerial team
Clear career prospects
Anniversary meal voucher
Summer social and Christmas event
Generous staff discount at HIDE
Discount at Hedonism Wines
Cycle to Work Scheme

Fulltime

Office & Reception Manager

We are supporting a leading global financial services organisation in the search...

Location

United Kingdom , London

Salary:

35000.00 - 40000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience: Previous experience within office management, reception management, workplace coordination, or office administration
Leadership: Experience supervising or coordinating reception or administrative staff
Organisation: Excellent organisational skills with strong attention to detail
Communication: Professional written and verbal communication skills with a service-focused approach
Proficiency: Strong Microsoft Office skills including Outlook, Word, Excel, and PowerPoint
Initiative: Ability to work independently and manage multiple priorities effectively
Professionalism: A proactive, approachable, and highly professional manner
Discretion: Ability to handle confidential and sensitive information appropriately

Job Responsibility

Oversee the day-to-day running of the reception and front-of-house function
Manage and support two receptionists, including rota coordination, training, and performance oversight
Ensure professional and efficient visitor management and client service at all times
Provide reception cover during peak periods, absences, or annual leave when required
Support office operations including document management, filing, and administration
Maintain office records, archiving systems, and access control reports
Coordinate business travel arrangements and accommodation bookings when required
Assist with the planning and coordination of internal events and office initiatives
Monitor office attendance reporting and prepare monthly stakeholder reports
Maintain and update internal office communications and workplace information hubs

What we offer

Competitive salary and benefits package
Central London office location
Supportive and professional working environment
Opportunity to take ownership of a varied and visible role
Join a globally recognised organisation with strong long-term growth

Fulltime

Reception Manager - Private Dental Practice

As the Reception Manager, you will lead all front-of-house operations, ensure th...

Location

United Kingdom , London

Salary:

33000.00 - 36000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in a private dental reception
Strong leadership skills, with the ability to coach, motivate, and guide a small team
Excellent patient management skills, ensuring a supportive experience for patients
Proficiency with dental software (Dentally preferred)
Strong knowledge of private dentistry and treatment processes
Calm, polished, and organised, particularly under pressure
Financial administration experience, including debt management, invoicing, or familiarity with wellness-focused practices is a plus

Job Responsibility

Deliver a warm, professional welcome to all patients, in person, on the phone, and via email
Lead, support, and train the reception team to maintain high standards in communication and service
Coordinate diaries with the Practice Manager, Clinicians, and TCO to ensure smooth patient flow
Manage new patient enquiries, logging, tracking, and converting leads with the TCO
Monitor performance KPIs, including conversion rates and reviews collected

What we offer

Enjoy your birthday off to celebrate your day your way
Benefit from in-house training provided by award-winning Clinicians
Receive fully supported external CPD opportunities
Work in a calm, wellness-focused environment in Marylebone with excellent transport links
Join a supportive, values-driven team culture - Positive, Curious, Respectful, Community-driven, WOW Creators

Fulltime

Reception Manager

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to ex...

Location

United Kingdom , London

Salary:

Not provided

The Ivy Royal Tunbridge Wells

Expiration Date

Until further notice

Requirements

2 years + experience in this position
Solution-driven individual able to work under the pressure of peak service
You love to wow guests with exceptional service
You have excellent English language skills
You are friendly and professional with plenty of charisma and flair

Job Responsibility

Ensure all our guests receive a positive, warm and professional first impression of the restaurant and be seated at their table
Efficiently manage the bookings, to allocate tables equally over all sections of the Restaurant and to stagger times of bookings
To manage, train and lead the reception team
Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials
Ensure when necessary, all payment methods are dealt with in the correct manner

What we offer

Competitive Industry pay (based on salary & Tronc)
Additionally, all managers receive an element of variable tronc
50% staff discount for you and up to 3 friends when you dine in our restaurants
Celebrate career anniversaries, with a gift voucher to dine in our restaurants
Career Development and Training, including Apprenticeships
Free food and drinks to the same standard that we serve our guests when you are working
Extra holiday allowance for length of service, up to 5 extra days after 5 years
You can take your Birthday as a day off - Guaranteed!
Access to discounts on 100s of retailers, health, entertainment, travel & more

Fulltime

Reception Manager (Maternity Cover)

As our Reception Manager, you will be supporting the General Manager in guiding ...

Location

United Kingdom , London

Salary:

31785.17 - 51250.37 GBP / Year

Aqua Kyoto

Expiration Date

Until further notice

Requirements

All applicants must be eligible to live and work in the UK

Job Responsibility

Lead by example: Support the reception team, ensuring every guest receives a warm welcome and exceptional service
Support the team: Make sure your team is familiar with service procedures, updated employee manuals, and provide necessary training
Operational excellence & communication: maintain effective communication between the team and senior management so that everything is excellently executed

What we offer

Discounts at all Aqua venues
Birthday off
Additional long service leave
Ongoing training and development
Wagestream
Food provided during breaks
Discounted gym membership
Lunch & Learn (Head Office perk)
£500 referral bonus

Fulltime

Reception Manager

Individual Restaurants has an exciting opportunity for a Reception Manager to jo...

Location

United Kingdom , Birmingham

Salary:

12.50 - 14.50 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience as a Reception Manager or in a similar role within the hospitality industry
Exceptional leadership, communication, and interpersonal skills
Impeccable presentation and professional demeanor
Ability to handle high-pressure situations with grace and efficiency

Job Responsibility

Ensuring the smooth and efficient functioning of our reception area
Creating positive first impressions
Contributing to an exceptional world class guest experience

What we offer

100% tips and gratuities direct to our team
50% off your food and drink bill at any of our restaurants, at any time, for up to 6 people
Enhanced Maternity and Paternity packages
Access to up to 40% of earnt wages and financial wellbeing tools through Wagestream
Employee Assistance Programme through The Drinks Trust, providing 24/7 support and access to counselling services
Fully funded apprenticeship programme
Career pathways and development through our high performers programme
Full in-house training through our Individual Restaurants Academy
Employer contribution pension scheme
Team meals on shift

Select Country

Service Reception Manager

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?