Service Product Team Leader Job at Sungrow Europe (Munich)

Guest Services Team Leader

We are recruiting a Guest Services Team Leader to join our vibrant and friendly ...

Location

Ireland , Dublin

Salary:

Not provided

14forty

Expiration Date

Until further notice

Requirements

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Ideally, have at least one year of experience in a similar leadership within a fast-paced and dynamic establishment (e.g., five-star hotel or corporate environment)
Be confident in stakeholder management, including client, the team, and peers
Have a positive, vibrant personality, acting with integrity and be able to easily build rapport with key stakeholders
Possess excellent organization skills, a can-do attitude, and a passion for delivering high standard service
Be proactive, flexible, and adaptable, with great attention to detail and ambition to learn and grow
Display excellent personal presentation and interpersonal skills
Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette

Job Responsibility

Meeting and greeting all visitors to site
Managing, training, and continuously engaging with the team to ensure high levels of productivity
Working alongside the team to ensure efficient and outstanding service levels are delivered at all times
Actively engaging and encouraging client and guest feedback, and driving change that enhances services provided, maximising technology and innovation in the process, and communicating best practice across the team
Being involved in staff events from the social aspect to planning and implementing with the office leadership team
Booking and supporting all meetings and events, using EMS

What we offer

Exclusive travel and grocery discounts
Life assurance
Cash rewards
Tax-saver tickets on public transport in partnership with Travel Hub
Bike to Work Scheme
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital counsellor services
Eye examination voucher for those requiring a Visual Display Unit (VDU/DSE) test

Fulltime

Customer Service Team Leader

Are you a natural leader with a passion for delivering brilliant customer servic...

Location

United Kingdom , Luton

Salary:

27400.00 GBP / Year

Arriva London South Limited

Expiration Date

Until further notice

Requirements

Experience leading or coaching a team in a customer service, contact centre, or similar fast-paced environment
A passion for delivering brilliant customer experiences
Strong communication and interpersonal skills
Calm, confident problem-solving abilities—even under pressure
A flexible, organised approach and the ability to manage multiple priorities

Job Responsibility

Lead & Inspire: Motivate and manage a team of customer service advisors to deliver outstanding service
Coach & Develop: Support your team with regular feedback, training, and development to help them shine
Drive Performance: Monitor KPIs, quality, and productivity to keep standards high
Champion Customer Experience: Ensure queries and complaints are resolved quickly, effectively, and with genuine care
Problem-Solve: Create a proactive, solution-focused environment where challenges are resolved confidently
Live Our Values: Role-model the Arriva approach—always putting customers first
Collaborate: Work closely with colleagues across the business to support continuous improvement and innovation

What we offer

Free bus pass
great career development and progression
opportunity for overtime

Fulltime

Production Team Leader

BorgWarner PowerDrive Systems is currently looking for “dynamic, results driven”...

Location

Portugal , Viana do Castelo

Salary:

Not provided

BorgWarner

Expiration Date

Until further notice

Requirements

Secondary Education, preferably with technical-professional training, or a degree in engineering or a related field
Previous experience in a similar role will be valued
Problem Solving (5W
Ishikawa
PDCA
8D) (preferred)
Knowledge of quality tools
Knowledge of automotive industry standards
Computer knowledge from the user's perspective
Knowledge of Lean Manufacturing tools (preferred)

Job Responsibility

Coordinate the activities of the team members including the assignment of tasks and production objectives
Train new members (safety rules in the operation of equipment, cleaning of the station and 5S, assembly and inspection processes)
Training of all team leader and employees of the teams for each product up to the level of certification following the operator certification process
Respond to production orders in line with the smoothing/levelling fulfillment rate
Facilitate continuous improvement within the team and provide support in implementing improvements, focusing on safety, quality, cost, delivery, and motivation
Actively participate in problem solving (8D, 6M, 5 Whys related to safety and quality issues)
Conduct daily meetings with team members and facilitate communication between shifts with a focus on product performance indicators (OEE, Through-Puts, FTT, PPM's, customer incidents/alerts, scrap, breakdowns, TRIR, accidents/ security incidents)
Support and implement production tools (Visual support, JIT, 5S, Kanban)
Responsible process control, using tools in use: Preventive Maintenance, Poka-yoke Control, Startup Checklist, LPA
Lead, motivate and support the development of team members

Fulltime

Customer Service Team Leader

Lead a team for our Luxury Retail client, based in Loversall, Doncaster. Report ...

Location

United Kingdom , Doncaster

Salary:

30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in customer service leadership, preferably in retail
Leadership abilities with a passion and ability for motivating others
Excellent communication skills, both verbal and written
A passion for delivering outstanding customer experiences

Job Responsibility

Lead and manage the Customer Service Team of 4 to meet service level targets and quality standards
Actively seek opportunities to boost team productivity, efficiency, and service quality
Ensure accurate and up-to-date reporting data for all logs and performance metrics
Collaborate with the Customer Service Management Team and Warehouse Operations Team to minimise costs and maximise service opportunities
Provide regular updates on team performance and develop actionable improvement plans
Distribute tickets and monitor team performance, ensuring high accuracy and attendance
Foster individual skill development and accountability for SLA and KPI targets
Review processes regularly and implement necessary improvements
Engage in meetings and contribute to ongoing process enhancements

Fulltime

Customer Service Team Leader

At IKEA, our vision is to create a better everyday life for the many people. We ...

Location

Australia , Tempe

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

2+ years of leadership experience in the retail industry with a proven history of coaching teams and managing performances
Previous retail management experience at a big box retailer or multi-site experience
Strong emotional intelligence, communication skills, and the ability to influence and communicate effectively with customers and stakeholders
Passionate about understanding the customer journey, and how you and your team support in creating a positive shopping experience for our customers
Driven to thrive in a multi-faceted, fast paced environment where you are relentless about delivering the best outcomes for co-worker, customer, and business
Excellent organisational skills, with the ability to manage fluctuating workloads and conflicting priorities to achieve set KPIs
Ability to think creatively and bring fresh ideas to existing business practices with a focus on continuous improvement

Job Responsibility

Lead the daily operations and support co-workers in their daily work to secure a positive and seamless customer journey
Optimise the productivity of the team by leveraging workforce management
Engage and motivate the team to use their knowledge and skills to achieve department goals by setting clear objectives and providing regular feedback and recognition
Ensuring co-workers are actively supported in their daily work and you actively develop, coach and mentor your team through set reviews and on the job conversations
Support your manager in managing the recruitment, retention, performance management, succession planning and competence development of the team
Listening to our customers, supporting them with a customer-centric attitude based on IKEA’s values and always aiming to be an ambassador for the IKEA Customer Meeting Point
Follow up on the department Customer action plan and taking a proactive approach to ensure we are continually focused on achieving the goals

What we offer

5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Fulltime

Production Team Leader

We are currently working with a well-established, fast paced food manufacturer l...

Location

United Kingdom , Greater Manchester

Salary:

38000.00 - 40000.00 GBP / Year

Zest Food Jobs

Expiration Date

Until further notice

Requirements

Experience within a Senior Supervisor/Shift Manager role within the food industry
Analytical mindset and approach to problem solving
Team player
Strong communication skills
Understanding of Continuous Improvement and Lean Manufacturing principles would be beneficial

Job Responsibility

Ensuring H&S standards are met
Ensuring food quality standards
Meeting customer service demands
Plant performance
Drive the shift in a positive direction
Focus on 1-2-1 and people development

Fulltime

Team Leader

The Team Leader will be responsible for managing and overseeing the activities o...

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Direct line management for Helpware with a size of 10-15 agents
Manage Performance behavior through effective communication by doing regular team meetings, mentoring, and coaching
Regularly review and analyze performance to drive effectiveness and address areas for opportunities
Ensure that agents have an understanding of the company’s mission and vision and behavioral aspects that play a major role in their yearly performance evaluation/reviews
Oversee effective implementation of staffing plan and schedule adherence in accordance with business needs within Helpware stakeholders
Nurture a culture within the team that demonstrates alignment with leadership principles. One that is able to tie company decisions and to leadership principles and tenets
Must have excellent time management skills
Quick to adapt to a fast pace environment while working to learn quickly how to manage multiple tasks
Must have excellent project management skills and client management

Job Responsibility

Monitors the performance of each team member against specified account/program metrics, and provides the necessary support and assistance in order for metrics to be improved on, attained or exceeded
Regularly performs tasks related to team management (i.e. coaching and mentoring, performance feedback-giving), as well as data reporting on the team’s performance. Performs administrative duties for the team (i.e. payroll templates)
Motivates agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and the overall profitability of the company

Fulltime

Team Leader

As a Team Leader, you will support the Store Manager and Deputy Manager in the d...

Location

United Kingdom , London

Salary:

13.75 GBP / Hour

Leyland SDM

Expiration Date

Until further notice

Requirements

Previous experience in a retail or customer service environment
Ability to supervise, motivate, and support colleagues
Strong customer service skills, with experience handling enquiries and resolving issues
Excellent communication and interpersonal skills for engaging with customers and team members
Good organisational skills for managing tasks and supporting daily store operations
Ability to maintain high standards of store presentation and follow company procedures
Willingness and ability to learn about products, services, and promotions
Adaptable and reliable, with a positive attitude and willingness to work varied shifts, including weekends

Job Responsibility

Deliver outstanding customer service by advising, serving, and engaging with customers, handling complex enquiries, and building loyalty through genuine interactions and a welcoming store environment
Support store management in the day-to-day running of the store, including opening and closing procedures, to ensure smooth operations and a consistently great customer experience
Replenish stock daily, maintain high standards of store appearance, and ensure the store is clean, tidy, and well-presented at all times
Follow company policies and procedures to uphold brand image, customer confidence, and sales growth
Embrace company values, motivate and support colleagues, and help create a positive, productive working environment
Stay up to date with products, services, promotions, and competitor offerings to provide customers with the best possible advice
Maintain a positive attitude, demonstrate flexibility, and act with honesty and reliability to contribute to a fair and effective store climate

Fulltime

Service Product Team Leader

Sungrow Europe

Location:
Germany , Munich

Category:
Energy

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 29, 2026

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