Service Product Manager, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
United States

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

122000.00 - 231000.00 USD / Year

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Job Description:

A Managed Services Service Segment Manager will bring experience in collaborating with global teams to develop and implement innovative services solutions. The role requires services industry and HPE knowledge, cross-functional leadership, effective communication, and a ‘whole solution’ attitude to enable new offers encompassing both technology and services components in a single outcome for the customer.

Job Responsibility:

Responsible for overseeing and being the primary point of ownership for the introduction and end-to-end product lifecycle of new Managed Services (MS) offers and capabilities
Manage complex MS introductions following defined processes, governance, and best practices
Represent MS within strategic HPE GreenLake service introductions
Ensure managed services and business processes are defined
Lead a cross-functional team to develop and enable the MS service
Managing the activities of supporting project teams and internal partners
Ensure delivery readiness with proper people, processes, and tools
Align pricing and business processes
Develop documents such as datasheet, Statement of Work, and sales presentations
Contribute to marketing and sales awareness initiatives
Retain product management ownership throughout the service lifecycle
Drive specific initiatives to improve MS services or product management processes

Requirements:

10+ years experience in IT / managed services project management
Experience leading cross-functional teams in a matrix international structure
Working in a global role across multiple geographic and cultural boundaries
Ability to effectively communicate with and present to all levels of the Managed Services and HPE GreenLake organizations
Create and form cross organizational interlocks for roadmap and solution-level planning and development
Managed Services and/or GreenLake ecosystem understanding and experience – products and customer requirements, sales processes, dependencies, internal and external partners, business processes, etc. – both technically and organizationally
Comfortable hosting program teams calls, update materials, share meeting minutes, track open actions through completion & be operationally effective
Strengthen team relationships through collaboration, influence, and negotiation
Be able to operate and lead through ambiguity and change, and accommodate competing priorities on a daily basis
Proactively identify issues and solutions, and marshal resources necessary to resolve
Ability to summarize abstract ideas clearly and independently manage project objectives
Very strong verbal and written communication skills, including negotiation, presentation, and influence
mastery in English and local language
Ability to learn, develop and draw on new techniques to implement creative approaches to meeting project objectives

Nice to have:

Empathy
Growth Mindset
Creativity
Critical Thinking
Data Analysis Management

What we offer:

Health and wellbeing suite of benefits
Career and professional development programs
Inclusive work environment
Flexibility to manage work and personal needs

Additional Information:

Job Posted:
October 02, 2025

Expiration:
November 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Service Product Manager