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Service Presales Manager - IT Infrastructure Managed Services

India, Mumbai · Job Posted May 15, 2026
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Job Description

We are seeking an experienced Presales Manager – IT Infrastructure Services, responsible for driving technical solutions and supporting the sales function by designing, positioning, and presenting end-to-end infrastructure solutions aligned with customer business needs. With a strong background in system integration, the role bridges the gap between client requirements and delivery capabilities across domains such as data center, networking, and security.

Job Responsibility

  • Stay updated on technology trends and market needs related to IT Services
  • Package new offerings to complement the existing offerings portfolio
  • Assess and repackage the current offerings portfolio for better market penetration
  • Interact regularly with the sales team to understand customer pain points in IT Services and suggest remedial measures that create business opportunities
  • Contribute expertise in preparing detailed responses to RFP/RFQ/RFI requests
  • Develop RFP responses by understanding customer needs and business requirements
  • Gather detailed requirements from customer RFPs
  • Engage in discussions with customers and stakeholders to seek clarifications on RFP requirements when required
  • Develop technical proposals with appropriate service design and solutions aligned with RFP requirements, while collaborating closely with sales and delivery teams for cost inputs and delivery planning
  • Respond to all requests for proposals and information requests
  • Create impactful presentations backed by market intelligence to support sales and account teams in specific pursuits
  • Participate in account mining and cross-selling activities and pitch relevant capabilities to generate new business opportunities
  • Create collaterals and case studies based on organizational offerings and delivered projects to address customer-specific business needs
  • Develop industry-specific technical whitepapers and collaterals
  • Engage strategically with tools, automation OEMs, and partners
  • Demonstrate good understanding of service delivery methodologies and frameworks
  • Possess good understanding of tools and automation technologies
  • Demonstrate understanding of Cost Benefit Analysis (CBA) and experience in supporting technical proposals
  • Apply strategic, conceptual, and consultative selling approaches
  • Maintain flexibility and a proactive approach to customer engagement
  • Demonstrate experience in building and responding to RFPs

Requirements

  • 10–12 years of direct presales experience in primary sectors with a proven track record in business development
  • Bachelor’s degree in Engineering, Business, Marketing, Finance, or a related field. MBA preferred
  • Good understanding of IT Infrastructure technologies and services
  • Excellent verbal and written communication skills, with the ability to present to C-level executives and stakeholders
  • Strong analytical skills to assess sales performance, forecast revenue, and identify business growth opportunities

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