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Service Pre Sales Manager - IT Infrastructure Managed Service

India, Mumbai · Job Posted March 25, 2026
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Job Description

We are seeking an experienced Presales Manager in IT Infrastructure Services is responsible for driving technical solutioning and supporting the sales function by designing, positioning, and presenting end-to-end infrastructure solutions aligned with customer business needs. With a strong background in system integration, the role bridges the gap between client requirements and delivery capabilities across domains such as data center, networking and security.

Job Responsibility

  • Keep abreast on Technology trends and market needs around IT Services
  • Package new offerings to complement the current offerings portfolio
  • Assess the current offerings portfolio and repackage for better penetrations
  • Regular interaction with sales team to understand customer pain points in IT services and suggest remedial measures which can create avenues for business
  • Expertise in contributing towards providing detailed responses to RFP/RFQ/RFI
  • Develop RFP by understanding the customer needs and their business requirement
  • Gather detailed requirements from customer RFP’s
  • Discussions with customer and other stake Holders to seek clarifications on RFP if required
  • Arrive at technical proposal with right Service design & solution based on the RFP needs put together winning solutions in response to RFPs, working closely with sales and delivery owners for delivery imperatives and cost inputs and sales / delivery owners
  • Timely response to all Request for proposals & Information request
  • Create impactful presentations, backed by market intelligence, to support the sales / Account Owners on specific pursuits
  • Actively participate and contribute to account mining / cross-sell activities and follow them up by pitching relevant capabilities to help create new opportunities
  • Create collaterals and case studies based on offerings and work delivered by Organization, demonstrating the ability to address customers specific business needs
  • Develop industry specific technical whitepapers and collaterals
  • Strategic Engagements with the Tools & Automation OEM/Partner’s
  • Good understanding on Service delivery methodologies and frameworks
  • Good understanding of tools & automation technologies
  • Need to have an understanding of Cost Benefit Analysis (CBA)
  • Need experience to supporting the Technical Proposal

Requirements

  • 10-12 years of direct Presales experience in the Primary sectors with a proven track record of achieving business development
  • Bachelor’s degree in engineering, business, Marketing, Finance, or a related field (MBA preferred)
  • Good understanding of the IT Infrastructure
  • Excellent verbal and written communication skills, with the ability to present to C-level executives and stakeholders
  • Strong analytical skills to assess sales performance, forecast revenue, and identify opportunities for business growth
  • Knowledge of strategic, conceptual, consultative selling
  • Flexibility and adaptability with Pro-active approach to customer engagement
  • Experience in building and responding to RFP’s

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