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Service Planner - Pest Control

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Rentokil Initial

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Location:
Australia , Perth

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Rentokil is looking for an organised Service Planner's with strong administrative and communication skills to join the team in Kewdale on a full-time basis. At Rentokil Initial, we are proud to be the global expert in pest control, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

Job Responsibility:

  • Organisation and scheduling of regular field service activities in Pest control
  • Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager
  • Organise installations and jobs for completion within divisional time frames and expectations
  • Respond to customer enquiries/complaints on service and where required as well as arrange necessary non-routine service calls
  • Deal with all paperwork and administration related to service activities and routing of documents for entry onto Branch Contracts Computer System
  • Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements
  • Provide ongoing reports requested by management in relations to such items as state of service, jobs, customer service history, specific technician productivity and customer retention
  • Maintain reporting spreadsheets within timeframes

Requirements:

  • Excellent phone etiquette
  • Strong written and verbal communication skills
  • Strong computer skills
  • Ability to give clear instructions
  • Strong collaboration skills
  • Strong time management skills
  • Previous experience in a similar role, or fast-paced office environment
What we offer:
  • Working for the world’s largest pest control company
  • Mobile phone
  • Employee cash incentive programs & bonuses
  • Comprehensive induction and training
  • Access to employee assistance program, for you and your family
  • Ongoing learning and development
  • Career Progression, many of our employees have expanded into other roles across the company

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
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