Service Plan Coordinator Job at 360 Resourcing Solutions (Gateshead)

Service Plan Sales Coordinator

Are you passionate about sales but want more flexibility in your life? This oppo...

Location

United Kingdom , Gateshead

Salary:

25776.00 - 29216.78 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven sales background
excellent communication and IT skills

Job Responsibility

Calling existing customers to encourage them to invest in a service plan
Informing customers of servicing and MOT requirements
Creating bespoke plans
Explaining features and benefits of priority service plans
Overcoming customer objections

What we offer

No late nights
No weekend working
Bank holidays off
Hybrid working upon completion of training
Guaranteed bonus in the first 3 months of employment
£500 refer a friend bonus
Share incentive scheme
25 days holiday rising with length of service plus bank holidays
Access to online rewards platform
Preferential Service Rates

Fulltime

Customer Service Coordinator I

The Customer Service Coordinator (CSC) position is responsible for providing exc...

Location

United States , Charlotte

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Solid understanding of customer service processes including handling complaints, inventory or product availability, and service issues
Ability to take initiative and demonstrate a sense of urgency
3-5 years of work experience preferred
Strong communication skills
Excellent customer service and administrative skills required
Ability to develop and maintain a positive working relationship with others
Detail oriented, ability to multi-task, with strong organizational skills are required

Job Responsibility

Lead all inbound client facing activity (phones, emails, web, etc.), addressing client requests for orders, service and/or information on products, pricing, refunds, etc.
Partner with client facing field roles (BDM, RSM, RSR) to deliver a responsive and cohesive client management experience
Engage clients proactively to secure orders prior to their scheduled delivery, employing professional telephone sales techniques to enhance sales by closing open voids and promoting current promotions
Mitigate client loss by identifying At Risk clients and initiating client retention action plans to address loss of client engagement (no-buy), repeated service issues (unresolved/repetitive delivery & service issues), and poor client satisfaction
Facilitate a positive delivery experience through establishing and maintaining client route assignments, delivery schedules and appropriate delivery frequencies
Enable inter-departmental and client communication on order fulfillment and modifications due to product shortages, missed deliveries, etc.
Use systems to ensure all team members have access to the client experience through the recording of all client interactions in Salesforce
Identify, manage, and carry out company service programs to ensure 100% process compliance
Alert management to service concerns not resolved in a timely and acceptable manner

Customer Service Coordinator

We are looking for a motivated and customer-oriented Customer Service Coordinato...

Location

United Kingdom , Henley-on-Thames

Salary:

28000.00 GBP / Year

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

Strong organisational skills with excellent attention to detail
Ability to manage and prioritise workload in a fast-paced environment
Confident IT skills, including Microsoft Office applications
Proactive mindset with strong problem-solving abilities and a focus on customer satisfaction
Experience with CRM systems is advantageous but not essential
Excellent communication skills and a professional, customer-focused approach

Job Responsibility

Respond to customer enquiries received via phone, email, and monitoring systems in a professional, approachable, and efficient manner
Accurately record service requests and orders within the CRM system
Allocate engineer call-outs and manage service schedules
Organise delivery of orders to customer sites using courier services
Keep customer records and databases up to date and accurate
Communicate with couriers and external suppliers to ensure timely and reliable deliveries
Assist the ICT team in connecting customers to remote monitoring systems
Plan and coordinate service visits, ensuring all tasks are completed on time and to a high standard

What we offer

Salary of £28,000 (depending on experience)
Opportunity to work within a supportive, customer-driven team
Training and ongoing professional development
Friendly, collaborative working environment

Fulltime

Temporary Customer Service Coordinator

As a Temporary Customer Service Coordinator, your day-to-day tasks will include:...

Location

United Kingdom , Salford, Manchester

Salary:

13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a busy operational or customer service environment is essential
Confident communicator
Organised and accurate
Basic Microsoft Office skills

Job Responsibility

Meet customer Service Level Agreements (SLAs)
Address and resolve day-to-day queries from drivers
Work closely with teams across operations and control
Keep systems updated accurately
Adapt plans and priorities to meet customers' needs
Ensure individual customer requirements are met with precision

What we offer

Parking onsite and close to tram stops

Fulltime

Guest Service Coordinator - Front Office

The Guest Service Coordinator directly assists in the execution of operations in...

Location

United States , Williamsburg

Salary:

Not provided

DoubleTree by Hilton Orlando at SeaWorld

Expiration Date

Until further notice

Requirements

Prior experience in any customer service role

Job Responsibility

Ensures high quality and consistency of Marriott Autograph Collections Standards are met
Communicates with guests before, during and after their stay, using a variety of operating systems
Keeps accurate records of guest information and requests
Dispatches other departments to act on guests requests in a timely manner
Identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
thinks creatively to solve problems, to conduct organizational planning and to meet strategic goals
Aid the front desk and guest service agents and assists at the front desk when necessary
Reviews guest satisfaction results in a timely fashion including Medallia, TripAdvisor, and Google feedback
Effectively responds to guest feedback and actively seeks out a positive resolution for the guest
Follow department policies, procedures, and service standards, including safety policies

Service Coordinator / Administrator

An exciting opportunity has arisen for an enthusiastic and organised Service Coo...

Location

United Kingdom , Fareham

Salary:

29100.00 GBP / Year

workshop recruitment

Expiration Date

Until further notice

Requirements

Strong working knowledge of Microsoft Office, including Word and Excel
Accurate keyboard and data entry skills
Good organisational and communication skills
Ability to prioritise workloads and work effectively in a fast-paced environment
Understanding of scheduling, coordination, or administration processes
Basic knowledge of building maintenance or trade environments would be advantageous
Good geographical awareness and route-planning understanding

Job Responsibility

Record and maintain accurate information from operatives, subcontractors, clients, and internal teams
Ensure all internal systems and databases are updated with relevant and accurate information
Respond to emails and manage shared inboxes in a professional and timely manner
Support management teams in planning and coordinating daily works schedules
Allocate operatives and subcontractors based on skill set, availability, location, and job priority
Monitor appointments and ensure works are completed efficiently while minimising travel time and downtime
Carry out customer satisfaction surveys and assist with compiling monthly performance reports
Order materials and equipment as required
Escalate issues and provide feedback to management where necessary
Support the delivery of excellent customer service and maintain positive relationships with clients and customers

What we offer

34 days annual leave including bank holidays, increasing with length of service
Option to buy or sell annual leave
Life insurance
Electric vehicle salary sacrifice scheme
Cycle to Work scheme
Discounted gym membership
Employee recognition and long-service reward schemes
Company pension scheme
Access to health, wellbeing, and support services
Uniform and safety equipment provided where applicable

Fulltime

Service Coordinator

We are looking for a detail-oriented Service Coordinator to support property ope...

Location

United States , Honolulu

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in administrative support, property coordination, accounting assistance, or a closely related function
High school diploma required
additional coursework or education in business, accounting, or property administration is a plus
Familiarity with accounts payable, accounts receivable, invoice coding, bank reconciliations, and related financial support activities
Working knowledge of rent tracking, expense reporting, budgeting support, or lease-associated financial processes preferred
Proficiency with Microsoft Office applications, especially Excel, along with Word, Outlook, and Adobe Acrobat
Experience using QuickBooks or similar accounting software to support financial recordkeeping and reporting
Strong organizational skills with careful attention to detail and the ability to manage multiple priorities and deadlines
Effective written and verbal communication skills, with the ability to handle confidential information independently and professionally

Job Responsibility

Oversee rent payment tracking, follow up on tenant balances, and help address routine account questions or billing discrepancies
Maintain organized records of recurring costs, open work orders, and unpaid invoices to support complete and accurate financial documentation
Assist with calculating tenant utility allocations using sub-meter data and prepare supporting backup for chargebacks
Keep property documentation current, including insurance certificates, sales reporting, percentage rent records, and other financial files
Create lease abstracts and monitor key lease obligations to help ensure terms are documented and applied correctly
Support budget planning and forecast updates by compiling vendor agreements, maintenance history, service records, and expense details
Monitor important property deadlines such as tax-related items, permits, and compliance submissions to help prevent missed requirements
Prepare business correspondence, reports, memoranda, and related property documents for internal and external distribution
Coordinate with vendors on service needs, proposal requests, and contract-related administrative tasks for building operations
Track tenant service concerns, log follow-up activity, and assist with inspections by documenting and monitoring action items through resolution

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Temporary Customer Service Coordinator

Are you ready to jump into a dynamic and fast-paced environment? Our client, a l...

Location

United Kingdom , Salford, Manchester

Salary:

13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a busy operational or customer service environment is essential
A confident communicator who can juggle multiple tasks while keeping communication clear and effective
Organised and accurate with an eye for detail, comfortable using various systems
Basic Microsoft Office skills

Job Responsibility

Meet customer Service Level Agreements (SLAs)
Address and resolve day-to-day queries from drivers to ensure seamless operations
Work closely with teams across operations and control to streamline processes and enhance service delivery
Keep systems updated accurately to reflect real-time data
Be ready to adjust plans and priorities as the day evolves to meet the customers' needs
Ensure that individual customer requirements are met with precision and care

What we offer

Parking onsite
Close to tram stops
Exciting and vibrant atmosphere
Growth opportunities for future career advancements in client account management
Be part of a leading international network

Fulltime

Select Country

Service Plan Coordinator

Job Description

Job Responsibility

Requirements

What we offer

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