Service Plan Coordinator Job at 360 Resourcing Solutions (Gateshead)

Service & Operations Coordinator

Act as the central hub between clients, engineers, suppliers, and management - e...

Location

United Kingdom , Gateshead

Salary:

27000.00 - 28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

At least 2 years' experience in service, facilities, or operations administration/coordination
Strong organisation and multitasking skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Excellent written and verbal communication skills
A detail-focused, proactive, and customer-first approach

Job Responsibility

Call Handling & Quoting - Log and raise all incoming calls with full details, prepare quotes within 3 working days, and chase suppliers/engineers by phone to progress jobs
Planning & Scheduling - Allocate reactive jobs, update the planning board, confirm engineer availability, and notify customers
Customer Support - Act as the main contact for priority customers, handling queries on planned, completed, or quoted works
Engineer Coordination - Communicate clearly with engineers, provide job instructions and updates
Materials, Vans & Stock Control - Track and chase deliveries, manage van stock replenishment
Compliance & Administration - Maintain accurate compliance records, ensure service data is audit-ready

What we offer

24 days annual leave + your birthday off + public holidays
Company pension (with long service contribution match)
Private medical insurance (corporate rate)
Enhanced maternity & paternity pay
Free on-site parking & canteen facilities
Long service rewards - extra leave + pension perks
On-call allowance

Fulltime

Service Coordinator

You’ll be a key part of the Service Team, helping to keep planned maintenance an...

Location

United Kingdom , Bristol

Salary:

26500.00 - 28500.00 GBP / Year

Perigon Search

Expiration Date

Until further notice

Requirements

Strong organisational skills and the ability to juggle competing priorities
A friendly, confident approach when dealing with engineers and customers alike
A practical mindset – someone who enjoys problem-solving and keeping things on track
Good communication skills and a willingness to learn the technical side of what we do
A team-focused attitude and the resilience to stay upbeat when things get busy

Job Responsibility

Coordinating engineers, scheduling visits, and liaising with both clients and colleagues to make sure everything runs to plan
Helping to manage small works
Handling the admin that keeps things moving
Making sure no detail slips through the cracks

What we offer

Competitive salary with annual reviews
33 days of holiday including Bank Holidays
Pension scheme
Quarterly bonus based on performance, attendance and process adherence
Employee Assistance Programme – 24/7 confidential support
Birthday day off (or next working day if it falls on a non-working day)
Two volunteer days per year with company-supported charities
Ongoing personal development and career progression

Fulltime

Planned Maintenance Coordinator

An established facilities company based in Dagenham are looking for an organised...

Location

United Kingdom , Dagenham

Salary:

28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous facilities experience is preferable
Knowledge of MS suite including Excel and word
Can work independently and proactively
Strong organisation skills
Flexible and open-minded
Strong relationship building skills
A professional telephone manner
Great at problem-solving

Job Responsibility

Scheduling visits and ensuring all visits are completed within the timescale required
Processing the paperwork from the visits made ready for invoicing
Liaising with engineers and subcontractors ensuring all tasks are carried out correctly and ensuring paperwork is received in a timely manor
General admin support/answering the phone on the main Helpdesk line
Carrying out risk assessment, developing safe working procedures and identifying specific health and safety training records
Ensure all jobs are up to date on the company system and also with the customer
Liaising with Engineers
Promoting the interests of the group and furthering good inter-company relationships while updating the customer throughout the service we have provided

What we offer

On-site parking
Full in-house training
Strong company culture
Clear progression opportunities
Regular team socials
28 days of annual leave (inclusive of public holidays)
Annual reviews

Fulltime

Customer Service & Sales Coordinator

Customer Service & Sales Coordinator role in a vibrant, fast-paced environment, ...

Location

United Kingdom , Burgess Hill

Salary:

15.00 - 16.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

A genuine passion for delivering top-notch service
Previous experience in a customer-facing role
Excellent communication skills, both written and verbal
A proactive, problem-solving mindset
Team spirit and adaptability in a fast-moving environment

Job Responsibility

Enter and manage customer orders from initial request to final delivery
Coordinate with production, purchasing, and planning teams to ensure timely fulfilment
Track order status and provide updates to customers and internal stakeholders
Act as the primary point of contact for customer inquiries via phone, email, and chat
Provide accurate information on products, services, and delivery timelines
Resolve issues and complaints with professionalism and urgency
Monitor inventory levels and coordinate with warehouse or production teams to ensure availability
Assist in scheduling efficient production runs and shipping logistics
Maintain accurate records of stock movements and job processes using ERP systems
Maintain detailed records of customer interactions, orders, and service issues

What we offer

Potential to extend temporary contract
Friendly and supportive team
Inclusive environment
Reasonable adjustments supported

Fulltime

Site Services Coordinator

The Site Services Coordinator supports Project Managers by conducting service re...

Location

United States , Las Vegas

Salary:

Not provided

ASTOUND Group

Expiration Date

Until further notice

Requirements

Coordination & Administrative Skills – you have top coordination and administrative skills, including a high degree of competence working with Microsoft Office
Organized– you’re a self-motivated, super multi-tasker who is able to set priorities and plan well in advance to meet multiple shifting deadlines. You enjoy being the ‘Go-to’ person who can be counted on to get things done
Detail Oriented – you have a keen attention to detail and a “right the first time” mindset
Problem Solver - you enjoy taking initiative to work through the unknown and to leverage your skills to ‘figure things out’
Communicator – you’re able to provide clear, concise, accurate and timely oral and written communication
Team player – it’s important that you’re able to develop strong working relationships with fellow team members
Flexible – you enjoy a fast paced environment in which you need to adapt to changes in client/internal needs quickly. You learn new things easily, you’re inquisitive. You are able to work flexible hours to meet challenging and changing deadlines.

Job Responsibility

Assists Project Managers with service research, project timeline creation, and other administrative activities related to site services (e.g. creation of site binders)
Assists Project Managers with placing I&D and field service orders upon approval
Follows up on field services orders for confirmation
Establishes and maintains network of contacts among service contractors/vendors
Responds to incoming calls as required from internal staff and external vendors
Ensures quality service delivery and professional standards in a timely and cost efficient manner
Recommends cost-saving measures to team
Helps to track down show information and other site service/labor information, vendors and resources
Maintains a proactive approach to all responsibilities and future projects
Initiates RPO’s and payment requests, approves invoices (with support/feedback from Manager and appropriate PMs) and follows internal payment procedure

What we offer

Excellent Medical Insurance
Excellent Dental Insurance
Excellent Vision Insurance
Paid Time Off, Holiday Pay
401K matching program after 90 days of employment
100% Company Life and Long-Term Disability Coverage
Employee Referral Program

Fulltime

Assistant Care Service Coordinator

The Assistant Care Service Coordinator plays a pivotal role in supporting the Ca...

Location

Canada , Calgary

Salary:

Not provided

Golden Home Caregivers Corporation

Expiration Date

Until further notice

Requirements

Licensed Practical Nurse, Diploma or Bachelor’s degree in Healthcare, Social Work, or related field preferred
At least 1–2 years of administrative, scheduling, or care coordination experience in a healthcare, home care, or social service setting
Proficiency in office software, scheduling platforms (e.g., ConnectTeam), and data entry tools
Excellent written and verbal communication skills
Strong interpersonal and conflict-resolution skills
High attention to detail
able to manage multiple priorities in a fast-paced environment

Job Responsibility

Initial Intake and Service Inquiry Coordination
Staffing Requirements Monitoring
Client Care Plan Coordination
Client Feedback and Complaint Resolution
Daily Operations and Scheduling Supervision
Communication and Documentation Compliance
Monitoring and Documentation of Client Home Files
Client and Staff Relationship Management
Transportation and Independent Contractor Coordination
Protocol Development and Policy Collaboration

What we offer

Fruit, coffee and snacks provided

Parttime

Customer Service Coordinator

Our client is a leading provider in their industry, dedicated to delivering exce...

Location

United Kingdom , Livingston

Salary:

27000.00 - 29000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service positions
Strong organisational skills and attention to detail
Excellent communication and interpersonal skills
Ability to work collaboratively within a team
Comfortable working with a variety of systems

Job Responsibility

Manage and monitor orders to ensure fulfilment of conditions (quantities, prices, delivery times)
Act promptly on any customer requests and/or credit requests, samples, and quotations
Generate bespoke quotations for customers
Amend or cancel orders in the CRM system, ensuring accurate updates
Collaborate with internal teams to ensure a seamless delivery process for customers
Attend meetings with the customer service and sales team
Maintain up-to-date and accurate customer databases
Liaise with logistics departments to monitor stock levels
Monitor and manage stock for assigned customers
Work with Customer Services Manager to prepare and review customer account plans

What we offer

Competitive salary
Opportunities for professional development
Supportive team environment
Health and safety-focused workplace
Participation in continuous improvement initiatives

Fulltime

Hybrid Customer Service Coordinator

As a Customer Service Coordinator, you will be the first point of contact for pr...

Location

United Kingdom , Guildford

Salary:

27000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

2-3 years in customer service or sales support roles
Excellent communication and interpersonal skills
Strong organisational and planning abilities
Proficiency with Microsoft Dynamics and general office software
A positive, results-driven mindset

Job Responsibility

Handle incoming new enquiry calls and general office calls, allocating as needed
Respond to new email enquiries promptly and professionally
Guide potential clients through our free identification service
Provide tailored advice to residential clients to secure survey sales
Follow up on survey proposals to convert them into confirmed instructions
Set up new projects in our MS Dynamics CRM, assign consultants, raise invoices, and process payments
Draft standard residential management plans to support Consultants
Assist the Sales and Marketing Manager with research, data collection, and other tasks

What we offer

31 days annual leave (including public holidays)
Enhanced Sick Pay
Life Assurance
Profit Share Scheme
Hybrid working (minimum 3 days in office after probation and training)

Fulltime

Service Plan Coordinator

360 Resourcing Solutions

Location:
United Kingdom , Gateshead

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 26, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 26, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
March 26, 2026