CrawlJobs Logo

Service Owner

atea.se Logo

Atea Sverige AB

Location Icon

Location:
Sweden

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Atea Managed Services are experts in IT operations. Whether customers want to outsource parts or all their IT operations, Atea is their preferred operations partner. At Atea, we build the foundation for digital innovation across the Nordics. Our mission is to deliver cutting-edge IT solutions that empower businesses to thrive in a rapidly evolving technology landscape. As part of Atea Managed Services (AMS), you’ll play a key role in ensuring reliable, secure, and future-ready services for our customers. We are now looking for three Service Owners to strengthen our team: Backup, Database, and Service Desk. These roles are critical in driving service excellence, innovation, and compliance across our portfolio.

Job Responsibility:

  • Own the full lifecycle of backup services: design, planning, cost modeling, and documentation
  • Develop and execute service roadmaps aligned with business strategy and technology trends
  • Collaborate with stakeholders to identify requirements and drive service improvements
  • Ensure compliance with CISO & DPO requirements and industry regulations (e.g., GDPR)
  • Oversee implementation of changes, proof of concepts, and automation/self-service initiatives
  • Manage partner relationships and support procurement and project management activities

Requirements:

  • Hands-on experience with leading backup platforms (e.g., Veeam, Commvault, IBM): installation, configuration, monitoring, troubleshooting, and optimization
  • Proven ability to design and maintain robust disaster recovery strategies
  • Experience managing backup solutions across on-premises, hybrid, and public cloud environments
  • Strong analytical skills for monitoring service health and driving continuous improvement
  • Excellent communication skills, able to translate technical concepts for non-technical audiences
  • Strong knowledge of major relational databases (e.g., SQL Server, Oracle, PostgreSQL)
  • Experience with cloud database services, high availability, clustering, replication, and disaster recovery
  • Strong and documented ITIL Framework knowledge
  • Hands-on experience with international service desk organizations or service delivery management
  • Experience with tools like ServiceNow and Jira Service Management
  • Familiarity with chatbots, self-service portals, and workflow automation
What we offer:
  • engage with cutting-edge technology that makes a positive impact on society
  • gain early access to training, certifications, and the latest products and services
  • enjoy a collaborative work environment that fosters learning and camaraderie through activities like cabin trips, sports events, and professional conferences
  • experience a balance of challenging tasks, enjoyable interactions, and a collective drive to find the best solutions for our customers
  • thrive in our vision of being "The Place to Be," where employees can grow and succeed
  • benefit from support for personal and professional development in an inclusive and diverse work environment

Additional Information:

Job Posted:
December 22, 2025

Expiration:
January 11, 2026

Icon
View All Jobs In This Company
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Service Owner

Chapter Lead Service Owners - Product Manager

We are looking for an experienced Chapter Lead/Product Manager to lead a team of...
Location
Location
Luxembourg , Leudelange
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in product management, preferably with a focus on service delivery rather than traditional product management
  • Strong ability to drive a team, and impulse end user customer focused orientation
  • Good understanding of cloud technologies (AWS, Azure, GCP) and experience in cloud service delivery and management
  • Good understanding of DevSecOps principles
  • Proven experience in working within the SAFe (Scaled Agile Framework) environment (SAFe Product Manager/Owner certification is a plus)
  • Demonstrated ability to translate customer needs and business objectives into clear service requirements and priorities
  • Experience in managing service-level agreements (SLAs) and ensuring service delivery excellence
  • Experience with budgeting, forecasting, and financial oversight for service-related projects
  • Fluency in English (written and spoken) is required
  • proficiency in any other European language is a plus
Job Responsibility
Job Responsibility
  • Service Lifecycle Management: Manages the end-to-end lifecycle of services delivered within the organisation, ensuring Service Owners and their services are aligned with customer needs and business objectives
  • Roadmap and Vision: Develop and communicate a clear service roadmap that outlines priorities for value generation, ensuring alignment with long-term organizational goals
  • Service Definition and Features: Define with Service Owners the service offerings, features, and SLAs (Service Level Agreements) for services, ensuring clear expectations for operational teams and clients
  • Cross-Functional Collaboration: Collaborate with architects, engineers, DevOps, and operations teams to ensure seamless delivery of services, balancing technical feasibility with customer requirements
  • Stakeholder Management: Serve as the primary interface between the Service Owners, senior management, and external stakeholders to communicate progress, challenges, and key decisions regarding services
What we offer
What we offer
  • Access to our Sopra Steria training and personal development academy
  • A company car lease or mobility budget
  • A company laptop and new iPhone
  • Private health insurance coverage
  • Meal vouchers
  • Social security and pension plan
  • A competitive salary
  • 26 holiday days
  • Fulltime
Read More
Arrow Right

IT Service Owner

The IT Service Owner (ITSO) is responsible for the ongoing supply and support of...
Location
Location
Poland
Salary
Salary:
Not provided
https://www.hsbc.com Logo
HSBC
Expiration Date
February 12, 2026
Flip Icon
Requirements
Requirements
  • At least 5 years' experience working in either IT Service Management or Infrastructure/Software support or Project Management area
  • Very good knowledge of ITIL methodologies mostly in the area of SLM, Service Continuity, Information Security Management, Change Management
  • Must have previous experience in added-value initiatives and be able to demonstrate it
  • Strong experience in IT Control, Governance and Compliance
  • Ability to negotiate, lead conversations, prepare and present during meetings to senior leadership
  • Can-Do attitude where no task is too small or big and able to work with minimum guidance
  • A team player who is open to share knowledge, learn from others and adaptable to change
  • Ability to build and maintain strong relationship with stakeholders and colleagues
  • Good knowledge of IT technologies, their components and their operational environments
  • Good knowledge of Windows, Linux or Database such as Oracle
Job Responsibility
Job Responsibility
  • Be accountable for maintaining effective control of the end-to-end application, service and infrastructure
  • Successful operation and continuous improvement of services
  • Adhering to governance processes and ensuring compliance with all FIM requirements, IT Controls & processes
  • Pro-active planning of service requirements (e.g. Evergreening, capacity upgrades, demand and business growth)
  • Proactively managing delivery, execution and maintenance of IT Control tasks within the allocated timeline
  • Gathering the resources required for tasks, coordinating & escalating where necessary
  • Be a contact or escalation point when tasks for assigned services are requested by stakeholders and other functions
  • Collaborate with Cross-functional teams such as other Services Owners
  • POD Team Members
  • Risk & Control Officers
What we offer
What we offer
  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Fulltime
Read More
Arrow Right

IT Service Owner

The IT Service Owner (ITSO) is responsible for the ongoing supply and support of...
Location
Location
Poland
Salary
Salary:
Not provided
https://www.hsbc.com Logo
HSBC
Expiration Date
January 27, 2026
Flip Icon
Requirements
Requirements
  • At least 3 years' experience working in either IT Service Management or Infrastructure/Software support or Project Management area
  • Very good knowledge of ITIL methodologies mostly in the area of SLM, Service Continuity, Information Security Management, Change, Incident & Problem management
  • Ability to build and maintain strong relationship with stakeholders and colleagues from other teams
  • Experience in leading a team, being a good listener, ensuring team members issues are addressed
  • Experience in recruitment and has knowledge in resource business management such as PMO/Project Management
  • Can-Do attitude where no task is too small or big
  • Being a team player adaptable to change
  • Good knowledge of IT technologies, their components and their operational environments
  • Good knowledge of Windows, Linux or Database such as Oracle
  • Strong communication skills in English is a must
Job Responsibility
Job Responsibility
  • Be accountable for maintaining effective control of the end to end application and service (which includes Dev
  • UAT
  • Production and Contingency)
  • Successful operation and continuous improvement of services
  • Adhering to governance processes and ensuring compliance with all FIM requirements, IT Controls & processes
  • Pro-active planning of service requirements (e.g. Evergreening, capacity upgrades)
  • Be a contact or escalation point when tasks for assigned services are requested by stakeholders and other functions
  • Help maintaining the good harmony in the team, and always there for the team members to listen, address any issues & provide necessary guidance
  • Collaborate with key stakeholders within your Function such as other Services Owners
  • POD Team Members
What we offer
What we offer
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Fulltime
Read More
Arrow Right

Product Owner - Service Units

Mayvue is a fast growing software company specializing in infrastructure asset m...
Location
Location
United States , Pittsburgh
Salary
Salary:
Not provided
mayvue.com Logo
Mayvue Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–5 years of professional experience in a role such as project manager, business analyst, or other client facing delivery focused work
  • Demonstrated ability to translate business needs into actionable tasks/stories/requirement
  • Strong organizational skills with experience managing competing priorities and deadlines
  • Strong knowledge of Agile/Scrum practices and backlog management
  • Excellent communication skills, with ability to bridge agency, contractor, and internal team discussions
  • Proven ability to balance competing priorities, manage Service Unit consumption, and deliver measurable outcomes
  • Experience with tools like Jira, Confluence, Azure DevOps, or similar
Job Responsibility
Job Responsibility
  • Define and maintain the vision and roadmap for Service Units
  • Translate agency requests and business needs into clear, actionable Service Unit work plans
  • Identify opportunities to expand offerings and enhance client outcomes
  • Manage scope and utilization of Service Unit allocations aligning to priorities for client agencies
  • Align Service Unit activities with guidelines, ensuring proper use (e.g., configuration, data mapping, training, integration) while avoiding scope outside intended use
  • Track Service Unit expenditures and communicate value delivered to clients
  • Partner with project managers and leadership to validate requests, confirm priorities, and maximize alignment to business goals and strategy
  • Own and prioritize the backlog of Service Unit deliverables (training, technical planning, integration, data conversion, report customization, etc.) Thoroughly capturing and refining customer needs and requirements
  • Write clear user stories and acceptance criteria for Service Unit tasks
  • Partner with project management, engineering, QA, and contractors to align scope, estimates, risks and milestone to ensure timely and high-quality delivery
What we offer
What we offer
  • Unlimited PTO
  • Life Insurance at no cost to employees
  • Short-term and long-term disability at no cost to employees
  • Paid maternity and paternity leave
  • Healthcare insurance (Premiums are partially paid for by Mayvue)
  • Dental and vision at no cost to employees and dependents
  • Optional supplemental life insurance
  • Receive $1,000.00 per year for Continuous Learning Allowance
  • Receive 1 day paid per year as a Community Service Allowance
  • Onsite gym in Pittsburgh office
  • Fulltime
Read More
Arrow Right

Service Owner – Virtual Account Management

As Service Owner – Virtual Account Management (VAM), you’ll lead the evolution o...
Location
Location
United Kingdom , Nantwich, Milton Keynes
Salary
Salary:
Not provided
roiltd.co.uk Logo
Return on Investment Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience designing or leading sales or client-delivery services within automotive, B2B fleet, or inside sales environments
  • Can translate complex client objectives into clear, scalable delivery models
  • Communicate with confidence and build trust across senior client and internal stakeholders
  • Are commercially minded, creative, and comfortable making decisions in fast-moving environments
  • Understand CRM workflows, sales processes, and the dynamics of fleet agreements and transitioning to EVs
Job Responsibility
Job Responsibility
  • Lead the design, mobilisation, and optimisation of VAM projects across OEM and LeaseCo clients
  • Translate client goals, BEV strategies, and commercial priorities into scalable VAM delivery models
  • Develop frameworks and tools to standardise ROI best practice and accelerate performance
  • Act as VAM subject matter expert for VAM-as-a-Service, providing strategic guidance to both clients and internal teams
  • Identify opportunities to improve efficiency, impact, and client satisfaction across live programmes
What we offer
What we offer
  • £500 annual health and wellbeing allowance
  • Education bursaries for new skills and development
  • Company pension and healthcare plans
  • 22 days annual leave, rising to 30 with service
  • Subsidised car purchase schemes
  • Fulltime
Read More
Arrow Right

Development Underwriter – Property Owners

We are seeking a talented and experienced Development Underwriter with expertise...
Location
Location
United Kingdom , Croydon
Salary
Salary:
55000.00 - 70000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of underwriting experience with a focus on property owners
  • Strong knowledge of property owners underwriting guidelines and practices
  • Excellent analytical and decision-making skills
  • Effective communication and negotiation abilities
  • Cert CII preferred but not a requirement
Job Responsibility
Job Responsibility
  • Analyse and evaluate property owners insurance risks to determine potential profitability
  • Underwrite new and renewal property owners business within designated authority levels
  • Develop and maintain productive relationships with brokers and clients
  • Engaging with brokers and clients to gather necessary information for underwriting
  • Collaborate with internal stakeholders to ensure underwriting guidelines are followed
  • Monitor industry trends and market developments to make informed underwriting decisions
  • Provide exceptional customer service and support to clients and brokers
  • Fulltime
Read More
Arrow Right

Property Owners Underwriter

My client, a dynamic and innovative MGA, is seeking a Property Owners Underwrite...
Location
Location
United Kingdom , London
Salary
Salary:
40000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Landlord/Property Owners Experience
  • Extensive experience in underwriting property owners’ insurance policies
  • Proven expertise in delivering high-quality customer service
  • Solid understanding of lettings processes and landlord/tenant dynamics
  • Exceptional communication and interpersonal capabilities
  • Strong attention to detail and adept at analytical thinking
Job Responsibility
Job Responsibility
  • Assessing risks and underwriting property owner policies
  • Ensuring compliance with company guidelines
  • Collaborating with estate agents, property managers, and landlords on various landlord/tenant matters
  • Handling customer service inquiries
  • Fulltime
Read More
Arrow Right

Margin and Collateral Product Owner

This role will involve participating in the technology product lifecycle, aligni...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in product companies as product owner/manager
  • experience delivering strategic change programs spanning multiple years in a fast-paced financial product company
  • adept in agile practices and strong ability to develop, manage and continuously prioritize backlog
  • product knowledge of Margin & collateral, OTC Derivatives or payments flows or related domain is a plus
  • energetic, flexible, collaborative, and proactive
  • strong, influential communicator who is articulate and concise
  • strong risk management and control mindset
  • self-reliant, good problem solver, results-oriented
  • ability to establish and build trust with professionals throughout the business as an advisor, and business partner
  • strong awareness of both external and internal best practice perspectives
Job Responsibility
Job Responsibility
  • Collaborate with prospective and operational and business users to understand and anticipate their needs and translate them into technology product requirements
  • align with the vision for the team’s product and maintain the cohesive vision throughout the SDLC process
  • create a product roadmap based on this vision
  • manage the product backlog and prioritize tasks based on challenging and often competing requirements
  • actively participate in stages of the technology product creation, including formulation and definition of systems scope, objectives, and necessary system enhancements
  • monitor and evaluate product progress at each stage of the process
  • identify and communicate risks and impacts and propose risk mitigation options
  • consult with business clients to determine system functional specifications
  • partner with multiple management teams to meet organizational objectives
  • evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements
What we offer
What we offer
  • Generous holiday allowance starting at 27 days plus bank holidays
  • discretional annual performance-related bonus
  • private medical insurance packages
  • employee assistance program
  • pension plan
  • paid parental leave
  • special discounts for employees, family, and friends
  • access to learning and development resources.
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com –
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Poland Jobs Ireland Jobs Spain Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2025 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy