Service Order Dispatcher Job at CBRE Government & Defense Services

Service Dispatcher

Location

United States , Spokane

Salary:

22.00 - 31.00 USD / Hour

Apollo Mechanical Contractors

Expiration Date

Until further notice

Requirements

Communicate clearly with department managers, employees, and company customers
Advanced customer service skills
Effective leader with superb communications skills
Ability to multi-task in faced-paced environment
Organized and detail oriented
Knowledge of industry is recommended
Computer skills- Proficient in Microsoft Office
High school diploma or general education degree (GED)
Minimum of two years related experience and/or training in customer service, dispatching, or project management or equivalent combination of education and experience

Job Responsibility

Maintain the service technician’s daily schedules and dispatch the technicians as service calls are completed
Schedule return trips with customers when parts are in
Maintain the on-call schedule for service technicians
Maintain customer database with current information
Keep customers appraised as to company schedule and requested lead-times
Provide accounting with maintenance contract billing information
Prepare service invoices and timecards for processing
Take incoming customer calls
Create, schedule, and coordinate service orders as calls are received
Respond to all messages left overnight

What we offer

Medical, Dental, and Vision
401K with Company Match
STD, LTD, Voluntary Life benefits
Paid Time off

Fulltime

Dispatcher Service Order 1st Shift

Receives, records and distributes work orders to service crews upon customers’ r...

Location

United States , Bethesda

Salary:

27.78 USD / Hour

CBRE Government & Defense Services

Expiration Date

Until further notice

Requirements

Minimum of one (1) year experience in a dispatch or similar customer service center position
Strong written and oral communication skills in English
Ability to learn and master DMLSS-FM program
Highly developed sense of integrity and commitment to customer satisfaction and passion for excellence with respect to treating and caring for customers
Strong decision making and analytical skills
Strong work ethic and team player mentality
Be able to stand, push, pull, bend, kneel, and stretch for extended period of time
Be able to lift 25 lbs
Must be able to pass a local background check and have the ability to obtain and maintain NAC/LAC clearance after hire

Job Responsibility

Receives, records and distributes work orders to service crews upon customers’ request for service
Records information, such as name, address, article to be repaired, or service to be rendered
Prepares work order and distributes to service crew
Schedules service call and dispatches service crew
Calls or writes customer to insure satisfactory performance of service
Keeps record of service calls and work orders
May dispatch orders and relay messages and special instructions to mobile crews and other departments, using radio telephone equipment
Other duties as assigned

What we offer

May also be eligible for a wide range of benefits based on applicable bargaining unit agreements

Fulltime

Dispatch Specialist I

Brightspeed is looking for a Dispatch Specialist I to join our team! As a Dispat...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

High School, GED or equivalent education and relevant experience
2+ years of related experience
Ability to prioritize with good time management skills
Strong customer service background
Excellent communication skills
Must have PC skills and be well versed in Microsoft Windows
Understanding of team collaboration & alignment

Job Responsibility

Utilizing systems to monitor workflow and load the work to qualified technicians
Evaluating and reassigning work to available technicians as needed
Monitoring and regulating work volumes
Communicating with technicians and/or other departmental employees to resolve force availability imbalances
Reading and analyzing exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria
Ensuring that service orders and repair tickets are processed accurately
Utilizing job skills, company policies, and dispatch procedures to complete assigned tasks
Contacting customers via phone/email/text to schedule, reschedule, or confirm appointments
Ensuring customer satisfaction and resolving any appointment-related issues

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

Inventory Clerk

We are looking for a detail-oriented Inventory Clerk to support daily operations...

Location

United States , Odessa

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in inventory, service administration, dispatching, or a related operational support role
Familiarity with purchase orders, invoice processing, and service ticket documentation
Strong data entry skills with the ability to manage high-volume and numeric information accurately
Working knowledge of inventory tracking, asset control, or physical inventory processes
Customer service experience with the ability to communicate clearly and resolve routine issues professionally
Comfortable using computers and purchasing or inventory-related software in a fast-paced environment
Service department experience or knowledge of equipment and technician coordination is highly preferred

Job Responsibility

Support the service department with administrative coordination and day-to-day operational tasks
Answer incoming calls, respond to service-related inquiries, and provide helpful customer support
Prepare and process service invoices with a high level of accuracy and attention to detail
Create purchase orders and assist with purchasing documentation for materials and service needs
Generate service tickets and maintain organized records for ongoing work orders
Coordinate dispatch activities by assigning service technicians and equipment based on operational needs
Enter and update inventory, service, and purchasing data within internal systems
Work closely with the Service Manager to help maintain efficient workflow across service operations

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

New

Work Order Coordinator

We are looking for a Work Order Coordinator to support service operations for a ...

Location

United States , Youngstown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, dispatching, work order coordination, or a similar administrative service role
Ability to manage multiple priorities in a fast-moving environment while maintaining accuracy and professionalism
Strong verbal and written communication skills, including the ability to document information clearly and correctly
Solid organizational and problem-solving abilities with a proactive approach to daily responsibilities
Comfortable handling inbound and outbound calls while providing responsive support to customers and internal teams
Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and collaboration tools such as Teams
Demonstrated willingness to learn quickly and build long-term success within a service-focused organization

Job Responsibility

Coordinate daily assignments for service technicians, custodial teams, grounds staff, and skilled trades personnel to support maintenance and repair needs across facilities and equipment
Oversee work orders throughout the full service cycle, from initial intake and scheduling to status tracking, updates, and closeout
Communicate with customers by phone and email to gather service details, confirm priorities, provide updates, and promote a positive service experience
Partner with field personnel to align schedules, relay job information, and help resolve issues that could affect timely completion of service requests
Monitor active service activity to ensure response times, work progress, and customer expectations are managed effectively
Enter service requests and related notes into multiple systems with careful attention to detail, clear language, and accurate records
Support inbound and outbound communication related to service calls, order entry, appointment coordination, and follow-up activities
Use Microsoft Teams, Outlook, Excel, and Word as part of daily coordination, communication, and reporting responsibilities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Work Order Coordinator

We are looking for a Work Order Coordinator to support service operations for a ...

Location

United States , Youngstown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, dispatching, work order coordination, or a similar administrative service role
Ability to manage multiple priorities in a fast-moving environment while maintaining accuracy and professionalism
Strong verbal and written communication skills, including the ability to document information clearly and correctly
Solid organizational and problem-solving abilities with a proactive approach to daily responsibilities
Comfortable handling inbound and outbound calls while providing responsive support to customers and internal teams
Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and collaboration tools such as Teams
Demonstrated willingness to learn quickly and build long-term success within a service-focused organization

Job Responsibility

Coordinate daily assignments for service technicians, custodial teams, grounds staff, and skilled trades personnel to support maintenance and repair needs across facilities and equipment
Oversee work orders throughout the full service cycle, from initial intake and scheduling to status tracking, updates, and closeout
Communicate with customers by phone and email to gather service details, confirm priorities, provide updates, and promote a positive service experience
Partner with field personnel to align schedules, relay job information, and help resolve issues that could affect timely completion of service requests
Monitor active service activity to ensure response times, work progress, and customer expectations are managed effectively
Enter service requests and related notes into multiple systems with careful attention to detail, clear language, and accurate records
Support inbound and outbound communication related to service calls, order entry, appointment coordination, and follow-up activities
Use Microsoft Teams, Outlook, Excel, and Word as part of daily coordination, communication, and reporting responsibilities

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

Dispatcher - Fuel Delivery

We are seeking an outstanding candidate to join our amazing team! This is a grea...

Location

Salary:

Not provided

Faststop Petroleum

Expiration Date

Until further notice

Requirements

Able to work a fixed schedule - 5 days
Must be able to work with minimal supervision
Dispatch experience is preferred but not required
Strong communication and customer service skills necessary
Prior fuel industry experience a plus
Must be able to make effective decisions
Position requires availability for "on-call" rotation

Job Responsibility

Utilizing "State of the art" dispatching systems - efficiently schedule drivers and third party haulers daily ensuring on-time delivery of product to various delivery points
Sets driver daily work in an efficient and professional manner to include fair route assignments while achieving maximum efficiency and cost savings for our customers
Manages complex routine including rescheduling, and handles any and all delivery issues and promptly communicates the concerns with the customer service team for follow up
Plan deliveries 24/48 hours in advance
Assimilate information from a variety of sources and prioritize needs
Identify what was sold and anticipate customer fuel needs
Determine who needs loads, identifying most critical/least critical
Assess market impact on loads Interact with CSR about orders and design load strategies if needed
Schedule timely deliveries to eliminate possible run outs
Meet delivery windows on all loads

Fulltime

Facilities Services Customer Center Operator

The Facilities Services Customer Center Operator provides customer service and f...

Location

Canada , North York, Toronto

Salary:

21.95 CAD / Hour

Randstad

Expiration Date

May 30, 2026

Requirements

High school completion plus a specialized technical business course
One year or more Knowledge & Skills
Demonstrates language proficiency (both verbal and written) in English, including proper grammar, spelling and punctuation
Clear and effective communication skills
Strong customer-service orientation and demonstrated customer service skills
Must be proficient at typing and navigating the computerized work system while receiving and discussing verbal communication with the client
Must have open availability to work weekends and holidays as required
Requirement to be on-call

Job Responsibility

Learns client account details, the service request/work order management systems, the telephony system and Dispatch Center policies, processes, and operating procedures
Fills basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers
Assesses and accurately assigns level of priority to facilitate timely fulfillment of service requests
Learns techniques for troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties
Receives guidance and support in completing service requests including activities such as proper work order processing, dispatching and the communication of information
Provides customer service support
Participates in program initiatives undertaken by the Dispatch Center
Maintains confidentiality of client account information and other confidential information
Conducts work in a professional manner
May be required to demonstrate Dispatch Centre capabilities potential and existing clients and to prospective hires by having such people Y-cord into live calls

What we offer

12-month contract
Monday to Friday

Fulltime

Service Order Dispatcher

CBRE Government & Defense Services

Location:
United States

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 10, 2026

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