Service Order Dispatcher Job at CBRE Government & Defense Services

Service Dispatcher

Location

United States , Spokane

Salary:

22.00 - 31.00 USD / Hour

Apollo Mechanical Contractors

Expiration Date

Until further notice

Requirements

Communicate clearly with department managers, employees, and company customers
Advanced customer service skills
Effective leader with superb communications skills
Ability to multi-task in faced-paced environment
Organized and detail oriented
Knowledge of industry is recommended
Computer skills- Proficient in Microsoft Office
High school diploma or general education degree (GED)
Minimum of two years related experience and/or training in customer service, dispatching, or project management or equivalent combination of education and experience

Job Responsibility

Maintain the service technician’s daily schedules and dispatch the technicians as service calls are completed
Schedule return trips with customers when parts are in
Maintain the on-call schedule for service technicians
Maintain customer database with current information
Keep customers appraised as to company schedule and requested lead-times
Provide accounting with maintenance contract billing information
Prepare service invoices and timecards for processing
Take incoming customer calls
Create, schedule, and coordinate service orders as calls are received
Respond to all messages left overnight

What we offer

Medical, Dental, and Vision
401K with Company Match
STD, LTD, Voluntary Life benefits
Paid Time off

Fulltime

Dispatcher Service Order 1st Shift

Receives, records and distributes work orders to service crews upon customers’ r...

Location

United States , Bethesda

Salary:

27.78 USD / Hour

CBRE Government & Defense Services

Expiration Date

Until further notice

Requirements

Minimum of one (1) year experience in a dispatch or similar customer service center position
Strong written and oral communication skills in English
Ability to learn and master DMLSS-FM program
Highly developed sense of integrity and commitment to customer satisfaction and passion for excellence with respect to treating and caring for customers
Strong decision making and analytical skills
Strong work ethic and team player mentality
Be able to stand, push, pull, bend, kneel, and stretch for extended period of time
Be able to lift 25 lbs
Must be able to pass a local background check and have the ability to obtain and maintain NAC/LAC clearance after hire

Job Responsibility

Receives, records and distributes work orders to service crews upon customers’ request for service
Records information, such as name, address, article to be repaired, or service to be rendered
Prepares work order and distributes to service crew
Schedules service call and dispatches service crew
Calls or writes customer to insure satisfactory performance of service
Keeps record of service calls and work orders
May dispatch orders and relay messages and special instructions to mobile crews and other departments, using radio telephone equipment
Other duties as assigned

What we offer

May also be eligible for a wide range of benefits based on applicable bargaining unit agreements

Fulltime

Dispatch Specialist I

Brightspeed is looking for a Dispatch Specialist I to join our team! As a Dispat...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

High School, GED or equivalent education and relevant experience
2+ years of related experience
Ability to prioritize with good time management skills
Strong customer service background
Excellent communication skills
Must have PC skills and be well versed in Microsoft Windows
Understanding of team collaboration & alignment

Job Responsibility

Utilizing systems to monitor workflow and load the work to qualified technicians
Evaluating and reassigning work to available technicians as needed
Monitoring and regulating work volumes
Communicating with technicians and/or other departmental employees to resolve force availability imbalances
Reading and analyzing exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria
Ensuring that service orders and repair tickets are processed accurately
Utilizing job skills, company policies, and dispatch procedures to complete assigned tasks
Contacting customers via phone/email/text to schedule, reschedule, or confirm appointments
Ensuring customer satisfaction and resolving any appointment-related issues

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

Customer Service Coordinator

You are a customer-focused professional who plays a critical role in supporting ...

Location

Kazakhstan , Almaty

Salary:

Not provided

Bradken

Expiration Date

January 25, 2026

Requirements

Qualifications in Business, Sales, Supply Chain, Logistics, or a related discipline
Proven experience in customer or order management roles, managing complex queries with professionalism
Strong Salesforce CRM capability, including reporting and pipeline support (highly desirable)
Exposure to manufacturing, foundry, mining, or heavy industry environments preferred
Working knowledge of logistics and supply chain operations

Job Responsibility

Primary point of contact for customer service matters, ensuring timely, professional resolution of issues
Work closely with Sales, Logistics, Manufacturing, Estimating, and Engineering teams to meet customer requirements
Support the onboarding and development of new team members
Responsible for the end-to-end processing, tracking, and fulfilment of customer orders
Proactively communicate order status, dispatch details, and delivery timelines
Monitor customer account status, including outstanding or overdue invoices
Raise Customer Feedback Reports to address service gaps
Maintain accurate data across systems such as Salesforce and Epicor
Act as the regional Salesforce Super User
Assist with customer pricing updates

What we offer

Safety first environment and mindset
Flexible work options
Competitive Total Reward Packages
Global and local recognition programs
Paid Parental Leave
Learning and Development focus
Education assistance
EAP for you and your family
Community Involvement program

!

Dispatcher - Fuel Delivery

We are seeking an outstanding candidate to join our amazing team! This is a grea...

Location

Salary:

Not provided

Faststop Petroleum

Expiration Date

Until further notice

Requirements

Able to work a fixed schedule - 5 days
Must be able to work with minimal supervision
Dispatch experience is preferred but not required
Strong communication and customer service skills necessary
Prior fuel industry experience a plus
Must be able to make effective decisions
Position requires availability for "on-call" rotation

Job Responsibility

Utilizing "State of the art" dispatching systems - efficiently schedule drivers and third party haulers daily ensuring on-time delivery of product to various delivery points
Sets driver daily work in an efficient and professional manner to include fair route assignments while achieving maximum efficiency and cost savings for our customers
Manages complex routine including rescheduling, and handles any and all delivery issues and promptly communicates the concerns with the customer service team for follow up
Plan deliveries 24/48 hours in advance
Assimilate information from a variety of sources and prioritize needs
Identify what was sold and anticipate customer fuel needs
Determine who needs loads, identifying most critical/least critical
Assess market impact on loads Interact with CSR about orders and design load strategies if needed
Schedule timely deliveries to eliminate possible run outs
Meet delivery windows on all loads

Fulltime

Luxury Customer Service Advisor

Our client is a luxury fashion brand known for timeless design, modern femininit...

Location

United Kingdom , London

Salary:

13.00 - 15.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a luxury retail, fashion, or e-commerce customer service environment
Strong written and verbal communication skills with a professional and empathetic approach
Proficiency in handling multiple digital channels including LiveChat, WhatsApp, Instagram, and marketplace platforms
Exceptional attention to detail and ability to multitask in a fast-paced environment
Strong understanding of order management systems and courier platforms
A proactive, solution-oriented mindset and a passion for delivering best-in-class customer experiences
Familiarity with luxury customer expectations and brand positioning

Job Responsibility

Respond promptly and thoughtfully to all customer care queries via email, WhatsApp, phone, Instagram, and Live Chat
Deliver exceptional service across the product range, ensuring customer satisfaction and brand loyalty
Maintain a tone of voice that is consistent with the brand
Oversee and coordinate internal stock movements between store and dispatch centres to ensure timely order fulfilment
Liaise with warehouses, couriers, and internal teams to mitigate delivery issues and ensure smooth processing of orders
Administer customer returns and ensure all refunds and stock reconciliation processes are completed accurately and efficiently
Ensure orders via third-party marketplaces are processed in line with partner requirements and time lines
Develop a deep understanding of their product offering to provide tailored advice and support
Manage and support bespoke and Made-To-Order requests in collaboration with relevant internal teams
Deliver personalised customer service that drives repeat business and long-term relationships

Parttime

Luxury Customer Service Advisor

Our client is a luxury fashion brand known for timeless design, modern femininit...

Location

United Kingdom , London

Salary:

13.00 - 15.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a luxury retail, fashion, or e-commerce customer service environment
Strong written and verbal communication skills with a professional and empathetic approach
Proficiency in handling multiple digital channels including LiveChat, WhatsApp, Instagram, and marketplace platforms
Exceptional attention to detail and ability to multitask in a fast-paced environment
Strong understanding of order management systems and courier platforms
A proactive, solution-oriented mindset and a passion for delivering best-in-class customer experiences
Familiarity with luxury customer expectations and brand positioning

Job Responsibility

Respond promptly and thoughtfully to all customer care queries via email, WhatsApp, phone, Instagram, and Live Chat
Deliver exceptional service across the product range, ensuring customer satisfaction and brand loyalty
Maintain a tone of voice that is consistent with the brand
Oversee and coordinate internal stock movements between store and dispatch centres to ensure timely order fulfilment
Liaise with warehouses, couriers, and internal teams to mitigate delivery issues and ensure smooth processing of orders
Administer customer returns and ensure all refunds and stock reconciliation processes are completed accurately and efficiently
Ensure orders via third-party marketplaces are processed in line with partner requirements and time lines
Develop a deep understanding of their product offering to provide tailored advice and support
Manage and support bespoke and Made-To-Order requests in collaboration with relevant internal teams
Deliver personalised customer service that drives repeat business and long-term relationships

Fulltime

Ecommerce Coordinator

Our Brand& business has almost 20 years' experience in creating merchandise coll...

Location

United Kingdom , Banbury

Salary:

Not provided

Prodrive

Expiration Date

Until further notice

Requirements

Strong customer service skills with the ability to respond quickly and professionally
Ability to manage multiple tasks and work both independently and as part of a team
Proficiency in MS Office Suite (Word, PowerPoint, Excel, Outlook)
Detail-oriented, proactive, and able to meet deadlines
Luxury brand/retail experience preferred
Previous experience in retail or customer service is highly desirable
GCSEs or A-levels required (Bachelor’s degree in marketing, Business, or related field preferred)
Basic knowledge of ecommerce platforms and MS Office Suite

Job Responsibility

Lead customer service for ecommerce: Take ownership of responding to customer inquiries and concerns related to online orders, returns, and product information. Provide timely, accurate, and professional support across multiple channels. You will be the first point of contact and play a key role in maintaining trust and satisfaction
Order management and processing: Oversee the full order lifecycle, from placement to fulfilment. Liaise with the warehouse and fulfilment partners to ensure timely and accurate dispatch, resolve any issues, and keep customers informed
Assist with product content updates: Upload and maintain accurate product information, including descriptions, specifications, pricing, and images
Manage product categories and navigation to enhance user experience
Analyse website traffic, user behaviour, and feedback to identify areas for improvement in usability and customer journey
Collaborate with marketing and sales teams to support digital campaigns and promotions
Create targeted promotions and offers for different customer segments
Track KPIs such as conversion rates, customer acquisition costs, and customer lifetime value. Use web analytics and Excel tools (pivot tables, vlookups, etc.) to monitor performance
Work with ecommerce specialists to maintain website functionality, troubleshoot technical issues, and implement updates
Attend meetings and present performance figures to the ecommerce team

What we offer

25 days holiday + birthday with an opportunity to purchase extra days
Training opportunities for continuing professional development
Onsite subsidised staff restaurant
Car and pension salary sacrifice schemes
Cyclescheme
Exercise classes
Paid time off for volunteering
Consultations with our Fit 4 Life expert
Social events throughout the year
Exclusive company discounts

Parttime

Service Order Dispatcher

CBRE Government & Defense Services

Location:
United States

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 10, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 10, 2026

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