Service & Operations Manager, Security Solutions

Our client is a long established Western Australian business delivering security solutions across commercial, industrial, government and institutional environments. Their services include locksmithing, electronic security, access control, CCTV, alarms, surveillance, repairs, maintenance, upgrades and installation works. Operating across Rockingham and Malaga, the business supports customers with both reactive service work and project based installation delivery. A significant part of revenue is generated through field technicians and production teams responsible for on site security system installation, upgrades and maintenance. This is a hands on Operations Manager role with responsibility for the day to day running of an SME business focused on electronic security, locksmithing and related security solutions. The role is suited to someone who understands installation and maintenance operations in a technical, field based environment. This is not a traditional security services or guarding leadership role. It is a role for an operational leader with experience in security systems, technical services, building services, construction installation or a similar trade based service model. You will lead multidisciplinary teams across electronic security, locksmithing and production, while improving workflow, service delivery, team performance and operational discipline. The role will work closely with the Director and help create the structure needed to support growth across the business.