Service & Operations Manager, Security Solutions Job at 11 Recruitment (Perth)

Operations & Security Manager

The SOC Manager is the designated leader responsible for the day-to-day manageme...

Location

United States , Tallahassee

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Master's degree in engineering, information technology, or related field (or equivalent formal training and experience)
Minimum 10 years of overall experience, including at least 7 years in Information SPAA, cybersecurity, system administration, or engineering
At least 7 years as ISSO, security analyst, or security engineer with hands-on experience in NIST Risk Management Framework (RMF), audit log reviews, system monitoring, SPAA processes, FISMA requirements, vulnerability and compliance scanning, continuous monitoring, security testing and evaluation, security policies
Minimum 7 years of experience in vertical disciplines such as law enforcement, anti-terrorism, biological science, banking, transportation, or similar fields
Minimum 5 years managing a SOC or similar 24x7 security operations team

Job Responsibility

Lead the design and implementation of complex IT security solutions, including Threat Management, Vulnerability Management, and Identity and Access Management
Evaluate security control compliance with federal and State of Florida requirements and client monitoring strategies
Develop and manage security standards for physical and virtual desktop environments
Identify and manage risks associated with information systems
Coordinate with the client's Cybersecurity Unit to maintain compliance and Authorization to Operate (ATO)
Ensure secure operation, maintenance, and disposal of assigned assets and systems
Conduct annual assessments to ensure policy and standards compliance
Address security requirements throughout the system lifecycle
Establish and review audit trails and retain audit logs
Generate and interpret documentation for CSAM compliance

Fulltime

Operation Manager - Security Solutions

This is a hands-on leadership position responsible for driving operational perfo...

Location

Australia , Perth

Salary:

Not provided

11 Recruitment

Expiration Date

Until further notice

Requirements

Experience within B2B trade services, technical building services or related sectors
Experience managing a business unit, operational division or service function
Commercial exposure, ideally including P&L awareness, cost control and labour-to-revenue decision making
Demonstrated success in improving service delivery, customer outcomes and team performance
Strong stakeholder engagement skills and the ability to build and maintain key account relationships
The ability to balance accountability, culture and performance when managing diverse teams and strong personalities
Strong attention to detail and system/data accuracy

Job Responsibility

Lead and oversee daily operations across the Rockingham and Malaga locations
Improve operational visibility through stronger scheduling, workflow management, reporting and resource allocation
Enhance service delivery, responsiveness and customer outcomes for key clients
Strengthen leadership capability, accountability and team culture across the business
Support commercial growth through improved client engagement and operational execution

Fulltime

Operations & Security Manager

The SOC Manager is the designated leader responsible for the day-to-day manageme...

Location

United States , Tallahassee

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Master’s degree in engineering, information technology, or related field (or equivalent formal training and experience)
Minimum 10 years of overall experience, including at least 7 years in Information SPAA, cybersecurity, system administration, or engineering
At least 7 years as ISSO, security analyst, or security engineer with hands-on experience in: NIST Risk Management Framework (RMF)
audit log reviews
system monitoring
SPAA processes
FISMA requirements
vulnerability and compliance scanning
continuous monitoring
security testing and evaluation

Job Responsibility

Lead the design and implementation of complex IT security solutions, including Threat Management, Vulnerability Management, and Identity and Access Management
Evaluate security control compliance with federal and State of Florida requirements and client monitoring strategies
Develop and manage security standards for physical and virtual desktop environments
Identify and manage risks associated with information systems
Coordinate with the client’s Cybersecurity Unit to maintain compliance and Authorization to Operate (ATO)
Ensure secure operation, maintenance, and disposal of assigned assets and systems
Conduct annual assessments to ensure policy and standards compliance
Address security requirements throughout the system lifecycle
Establish and review audit trails and retain audit logs
Generate and interpret documentation for CSAM compliance

Corporate Security Operations Manager

As Corporate Security Operations Manager for Tokyo, you will lead day-to-day cor...

Location

Japan , Tokyo

Salary:

Not provided

OpenAI

Expiration Date

Until further notice

Requirements

8-10 years of experience in corporate security, protective services, law enforcement, military, or a combination of relevant fields, with demonstrated progression in responsibility
Proven experience leading physical security operations in a modern office environment, ideally within tech or other high-confidentiality settings
Demonstrated capability to manage security vendors and a contract guard force (performance management, post orders, SLAs/KPIs, incident standards)
Strong incident management experience, including real-world response and after-action improvement
Exceptional interpersonal skills with a track record of delicately managing cross-functional stakeholders, employee concerns, and leadership expectations
Professional/Business English and Japanese fluency (written and spoken), including the ability to write clear incident reports and present risk decisions to regional/global partners
Sound judgment, discretion, and ability to handle sensitive issues with confidentiality
Comfort operating in a global environment across time zones, with a bias for collaboration and pragmatic solutions
A strong ethical foundation and a commitment to OpenAI’s mission and values

Job Responsibility

Operationalizing the Tokyo office physical security program: access control, visitor management, incident response, and office security operations
Managing security vendors and the contract guard force (post orders, performance, coverage, KPIs/SLAs, and continuous improvement)
Partnering closely with Workplace/Facilities, HR, IT/InfoSec, Legal, and office leadership to implement sensible, employee-friendly security controls
Leading local incident response and follow-through (documentation, after-action reviews, corrective actions)
Supporting security planning for in-office events, leadership visits, and business travel into/out of Tokyo as needed
This may also include supporting the APAC regional manager in day to day administration of the Seoul office, as required
Driving emergency preparedness (earthquake readiness, evacuation/muster processes, tabletop exercises/drills in coordination with Workplace)

Fulltime

Data Center Security Operations Manager

Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft’s cloud...

Location

Austria , Vienna

Salary:

90000.00 EUR / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Demonstrated Capability To: Oversee deliver of physical security services to Microsoft data center security operations, including oversight of contract guard operations, alarm investigation and incident reporting and coordination with regional security disciplinary specialists on projects, expansions and other security-related efforts
Evaluate and drive continuous improvement of contract guard operations through the use of key performance indicators and collaborative improvement plans
Close coordination with security vendor management to ensure continuous improvement of security team skills through targeted training, practical exercises and the documentation and application of lessons-learned
Coordination with local emergency services in an effort to develop, maintain and practice/test cross-functional emergency response procedures for the datacenters
Assess and communicate risk and mitigation strategies to non-security audiences, supporting operational needs and maintaining security compliance
Travel not expected to exceed 10-15% of the time
Bachelor’s degree in a security or management related discipline, or equivalent experience
experience applicable to target role/level, including 3+ years managing people

Job Responsibility

Oversee the implementation of physical security policies and procedures, ensuring Microsoft’s physical security vendor has the resources and information to deliver physical security services that exceed Microsoft and customer requirements to protect people, information and critical infrastructure
Partner with datacenter operations, security systems and other Microsoft stakeholders to ensure secure and continuous operations while maintaining a One Team, One Microsoft environment
Continuously improve the efficiency and maturity of the overall physical security program at Microsoft datacenters, seeking data and recommending strategies and ideas to reduce churn, optimize resources, implement creative solutions to problems, scale, automate and simplify process whenever possible
Demonstrate and promote a Microsoft culture within the workplace that supports the ability to attract, develop and retain talent
deliver results through teamwork
role model our Microsoft values with a passion for diversity and inclusion
Partner with vendor guard force management at site to drive a training objective of providing enhanced industry leading and ‘certified’ dedicated Datacenter Security Protection Professionals (ex: Corporate/ASIS/DCPRO certifications)
Function as a physical security subject matter expert who can operate on their own and represent the overall (multi-disciplinary) regional physical security team
Partner and collaborate closely with regional peer leaders and stakeholders, focused on maintaining a One Team, One Microsoft environment
As the on-site COF representative, ensure the operations team and all related security vendors successfully represent Microsoft during internal, external and customer audits for all COF teams (EH&S, EGRC, etc)

Fulltime

Manager, Physical Security Solutions

The Manager of Physical Security Solutions is responsible for safeguarding asset...

Location

United States , Oak Brook; Houston; West Palm Beach; Atlanta; Baltimore; Minneapolis-St. Paul-Bloomington; Plymouth; Denver; Schaumburg; Everett; Livermore; Berlin; Trevose; Pittsburgh

Salary:

83055.24 - 174478.57 USD / Year

Comcast Advertising

Expiration Date

Until further notice

Requirements

Proven experience in physical security management, including infrastructure and technology systems
Strong knowledge and proficiency in building as-builts, infrastructure, and equipment related to communication and infrastructure systems
Supervisory or managerial experience in a security or related field
Familiarity with security technologies, access control systems, surveillance systems, and intrusion systems
Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
Proficiency in security management software, Microsoft Office Suite, Genetec suite of products, and other relevant tools
Bachelor's Degree preferred in an area of study relevant to this position (i.e., Security Management, Homeland Security, Engineering, Information Technology, etc.)
Generally, requires four plus years of related experience

Job Responsibility

Supervises and provides guidance to physical security personnel, including security specialists, technicians, and analysts
Manages and deep understanding of how physical security devices and systems, including but not limited to Video Management Systems (VMS), Physical Access Control Systems (PACS) analytics, Intrusion Detection Systems (IDS), intercom systems mitigate risk and enable business operations
Implement security policies, procedures, and programs to ensure the effective management, deployment and maintenance of physical security hardware and infrastructure
Oversees contracts with integrators for security technology systems, ensuring timely and efficient support
Coordinates and manages security technology installations for facilities, collaborating with cross-functional teams, as necessary
Participate in expense management efforts, including contract assessment, service evaluation, and budget forecasting
Collaborates with stakeholders to review documentation and plans for installations, ensuring compliance with security standards
Ensures physical security hardware and infrastructure is designed to support emergency response and critical incident management
Maintains knowledge of emerging technologies and industry trends in physical security
Assists in the development and implementation of security strategies, policies, and programs

What we offer

Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more

Fulltime

New

Retail Security Operations Account Manager

Allied Universal is looking to hire a Retail Account Manager. The Account Manage...

Location

United States , Philadelphia

Salary:

89008.00 - 99008.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Four year degree in Criminal Justice, Business Administration or related field
Previous Contract Security, facilities management, military or law enforcement experience
At least 2 years of business management/operations/supervisory experience (depending on size/scope of client)
Ability to develop and grow customer relationships
Experience in hiring, developing, motivating and retaining quality staff
Outstanding interpersonal and communications skills required
Ability to work in a team-oriented management environment with the ability to work independently
Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
Previous payroll, billing and scheduling experience preferred
Ability to work in a team-oriented management environment while having an entrepreneurial attitude

Job Responsibility

Supervise the day to day security operations of an assigned client site
Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
Ensure the client site is provided with high quality security services to protect people and property
Build, improve and maintain effective relationships with both client and employees
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
Ensure all required reporting and contract compliance requirements are met
Assure regular communication of issues or program with Client
Handle any escalated security issues or emergency situations appropriately
Other management responsibilities as determined by Client or District Manager
Communicate staffing needs via Requisition Form

What we offer

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly
unused vacation is only paid out where required by law

Fulltime

Manager, IT Operations & Security

We are looking for an experienced IT leader to oversee infrastructure, security,...

Location

United States , Warminster

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology or a related discipline, or equivalent relevant experience
At least 7 years of progressive experience in IT operations, infrastructure, or technology services, including 2 or more years in a people leadership role
Demonstrated success building technology roadmaps and delivering infrastructure or systems improvement initiatives
Strong hands-on knowledge of the Microsoft environment, including Microsoft 365, Azure Active Directory/Entra ID, Intune, identity and access management, and Purview
Working knowledge of Cisco networking, VMware environments, and PowerShell scripting
Proven experience leading direct reports and collaborating effectively with cross-functional business teams
Solid background in cybersecurity, including security architecture, incident response, risk analysis, and employee training programs
Strong communication, analytical, problem-solving, and vendor management skills, with the ability to travel locally between company sites as needed

Job Responsibility

Create and drive a long-range technology and security strategy that supports company objectives, operational needs, and future expansion
Oversee the implementation, administration, and performance of core infrastructure across cloud and on-site environments, including servers, storage, networking, printing, and end-user devices
Define service performance metrics and monitor results to improve system availability, responsiveness, and overall IT support quality
Strengthen business continuity by managing backup platforms, disaster recovery planning, and response procedures for operational and security incidents
Direct cybersecurity efforts by shaping protective controls, supervising threat monitoring, leading investigations, and promoting security awareness across the organization
Manage telecommunications and collaboration technologies to ensure dependable connectivity and communication tools for employees
Work closely with business leaders to understand workflow needs, identify improvement opportunities, and recommend practical technology solutions
Lead IT initiatives from planning through execution, including resource coordination, risk mitigation, vendor oversight, and stakeholder updates
Supervise, coach, and develop IT team members while maintaining accountability for budgets, contracts, software licensing, governance standards, and policy compliance

What we offer

Medical, vision, dental, and life and disability insurance
enrollment in our company 401(k) plan
free online training

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Service & Operations Manager, Security Solutions

Job Description

Job Responsibility

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