Service Operations Manager II Job at Rackspace (Gurgaon)

Event Operations Manager II

White Lodging develops and operates a portfolio of award-winning, premium-brand ...

Location

United States , Louisville

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Strong leadership, motivational, and coaching skills to inspire your team
Exceptional organizational and problem-solving abilities with a focus on guest satisfaction
In-depth knowledge of hotel operations, including A/V, F&B outlets, culinary, engineering, and sales
Excellent verbal and written communication skills, with the ability to build trust and rapport with guests and team members
A proactive mindset with foresight to anticipate guest and event needs
A comprehensive understanding of event planning processes from start to finish

Job Responsibility

Collaborate with the sales team and head chef to deliver exceptional events that exceed guest expectations
Plan event layouts, oversee venue setup, and ensure all event elements—tables, linens, centerpieces, and more—are perfectly arranged
Coordinate staffing needs, preparing work schedules for banquet servers and event staff
Oversee the smooth execution of meals and beverages, ensuring seamless service from seating to table clearing
Manage liquor and soft drink availability when required and maintain compliance with service regulations
Act as a leader and mentor, coaching and training team members to ensure operational excellence

What we offer

Medical, Dental, and Vision Insurance starting on Day 1
Paid Parental Leave
DailyPay available
Affordable Medical Insurance with free wellness care
Unlimited Referral Bonuses
Vacation and Paid Time Off (PTO) with rollover
Tuition Reimbursement

Fulltime

Operations Manager II

PRIMARY FUNCTION: The Operations Manager II will have sufficient knowledge to u...

Location

United States , Vanderberg SFB

Salary:

Not provided

Yulista Holdings

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Minimum of 10 years US Air Force PMEL experience
Ability to obtain and maintain an active security clearance
Beginner to intermediate computer skills specifically using Microsoft Office Suite
Ability to enter data accurately into databases
Ability to understand and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to generate routine reports and correspondence
Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff
Ability to use general office equipment such as fax, phone, copier, scanner, printers, etc.
Ability to follow a process

Job Responsibility

Manage and control PMEL technical operations, production efficiencies, and training management at their assigned sites
Direct and assign Lead Technicians and PMEL technicians in troubleshooting, aligning, repairing, modifying, calibrating, and certifying TMDE
oversee safety and security practices
Interface with customers to report and resolve calibration/maintenance support issues and limitations
participate in root cause analysis and corrective action determination meetings
Interface with the Quality Manager to continuously improve laboratory operational effectiveness
Plan, formulate, and oversee budget execution, manages contract funding, approves and monitor expenditures
Provides interim status reports on all accounts, establishes and maintains the property control system IAW FAR 45.5, and is responsible for the overall contract performance, including quality of operations and management of resources within established budgets
Serve as the primary interface with the Government Contracting Officer (CO) and/or Contracting Officer Representative (COR) and staff, and other Government representatives
Upon review of the workload plan, formulate and enforce work standards, assigns work schedules, reviews discrepancies, and supervises the PMEL personnel

Fulltime

PMEL Operations Manager II

PRIMARY FUNCTION: The Operations Manager II will have sufficient knowledge to un...

Location

United States , Elmendorf-Richardson JB

Salary:

Not provided

Yulista Holdings

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Minimum of 10 years US Air Force PMEL experience
Ability to obtain and maintain an active security clearance
Beginner to intermediate computer skills specifically using Microsoft Office Suite
Ability to enter data accurately into databases
Ability to understand and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to generate routine reports and correspondence
Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff
Ability to use general office equipment such as fax, phone, copier, scanner, printers, etc.
Ability to follow a process

Job Responsibility

Manage and control PMEL technical operations, production efficiencies, and training management at their assigned sites
Direct and assign Lead Technicians and PMEL technicians in troubleshooting, aligning, repairing, modifying, calibrating, and certifying TMDE
oversee safety and security practices
Interface with customers to report and resolve calibration/maintenance support issues and limitations
participate in root cause analysis and corrective action determination meetings
Interface with the Quality Manager to continuously improve laboratory operational effectiveness
Plan, formulate, and oversee budget execution, manages contract funding, approves and monitor expenditures
Provides interim status reports on all accounts, establishes and maintains the property control system IAW FAR 45.5, and is responsible for the overall contract performance, including quality of operations and management of resources within established budgets
Serve as the primary interface with the Government Contracting Officer (CO) and/or Contracting Officer Representative (COR) and staff, and other Government representatives
Upon review of the workload plan, formulate and enforce work standards, assigns work schedules, reviews discrepancies, and supervises the PMEL personnel

Fulltime

Engineering Operations Manager II

An established Engineering Operations leader with a proven track record of drivi...

Location

United States , Nashua; Austin

Salary:

Not provided

Optimizely

Expiration Date

Until further notice

Requirements

Interacts with executives cross functionally across the company as well as with industry thought leaders to influence decisions in matters of significance to the organization
Deep understanding of operational processes
Ability to step into the role of Incident Command during a critical issue
Demonstrates ability to seamlessly adjust from detailed to strategic view
Maintains a strong network of key stakeholders
Ability to communicate effectively with all levels within the company verbally and in writing
Works regularly with other departments to determine how their team can support them or work with them better
Exercises great autonomy in their role of supporting the teams in operational excellence
Has strong knowledge of Optimizely's overall business and how team decisions impact the business
Able to take risks, move fast and make timely decisions without having all the information

Job Responsibility

Maintains ownership, implementation, and continuous improvement of service operational processes within the Engineering department to drive repeatability in the lifecycle of our services
Collaborates with peers in Engineering, Security, Product, Support and Customer Success to enable effective execution of operational processes
Make prioritization decisions within operational processes as required based on business goals and customer satisfaction
Act as Incident Command during Incidents, keep track of timelines, communicate to stakeholders and management, and drive Incident reporting
Act as the escalation point in Engineering for external facing teams regarding service operational issues

L1 Operations Manager II

The L1 Operations Manager II is responsible for coordinating day to day producti...

Location

United States , Charlotte

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Minimum of 3 years successful experience in related field
Requires a bachelor's degree or equivalent experience
Past experience shall be considered in lieu of educational qualification, as appropriate
This position requires the ability to respond effectively to changing demands and demonstrates quality management and leadership skills
This position requires good written and oral communication skills

Job Responsibility

Implements and carries out established policies and procedures for all food and supplies purchased and received to meet established standards and achieve forecast objectives
Supervises completion of production records
Develops and conducts appropriate in-service education programs to meet requirements of regulatory agencies
Completes performance appraisals and recommends salary actions, as deemed, per established policy
Implements disciplinary actions, when needed, per established policies and procedures and standards of conduct
Establishes effective monitoring system to ensure purchasing compliance with Aramark and client requirements

Manager Station Operations II

The Manager Station Operations II is responsible for executing the strategy of t...

Location

United States , Missoula

Salary:

73750.00 - 110650.00 USD / Year

Alaska Air Group

Expiration Date

Until further notice

Requirements

5 years of customer service or station operations experience
2 years of leadership experience
Bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree
Strong interpersonal and communication (e.g., verbal, written, presentation) skills, with the ability to provide insights, recommendations and create collaborative relationships to solve complex challenges that drive outcomes in the best interest of the company
Excellent problem-solving skills with the ability to understand the root cause of issues and how to resolve them in a thorough manner
Detail oriented and highly organized with the ability to execute on multiple projects, priorities, and deadlines in a fast-paced environment where flexibility is key
Professional work ethic and demonstrated ability to work with all work groups while addressing people courageously, directly, and candidly
Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook)
High school diploma or equivalent
Minimum age of 18

Job Responsibility

Lead station team with established operational objectives and priorities
Execute strategy to keep the station properly staffed and compliant which includes reviewing and maintaining the budget, planning station staffing (short term and long term), recruiting, hiring, providing input on employee scheduling, oversight on training and recurrent qualifications, monitoring internal assets and controls, and reviewing and performing audits
Make decisions to ensure our operation and processes are compliant with federal, state, airport authorities and our company policies
Provide input on the strategy for supporting station training, aircraft gating, facility, supply and equipment needs, meeting financial objectives and maintaining key relationships with the Port, Alaska Airlines, and other business partners
Shape the culture of the team through action, presence, and reinforcement of behaviors
Influence positive employee relations through engagement and by ensuring thorough and fair processes are used when handling employee concerns
Develop people through effective performance management by focusing on opportunities, continuous feedback and delegation
Cultivate and promote Alaska Air Group’s Shared Values with the station team and provide excellent customer service and partnership to other internal and external work groups
Encourage continuous improvement by seeking out feedback and suggestions, monitoring industry best practices, and developing and implementing process improvement tools and techniques
Represent Horizon at airport and community events with professionalism, integrity, ingenuity and caring

What we offer

Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Annual bonus plans
Generous holiday and paid time off

Fulltime

General Manager II

As a General Manager you will plan, manage, and guide contracted services for mu...

Location

United States , Beaufort

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management
ability to focus on client and customer services, entrepreneurship and building and growing a strong business
savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
comfortable reading, understanding, and implementing contractual requirements
meaningful experience in service industry, contract services, or hospitality environment
proven ability leading through other managers
experience in creating and managing a department budget, financial controls and analysis
experience crafting product sales strategies and implementing operational programs and initiatives

Job Responsibility

Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
builds, develops, and leads a management team and staff capable of carrying out organizational objectives
recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations
in partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times

Fulltime

New

General Manager II

The purpose of the General Manager II (GMII) position is to manage a complex QSR...

Location

United States , Sacramento

Salary:

75444.00 - 88758.00 USD / Year

HMSHost

Expiration Date

Until further notice

Requirements

Demonstrated skills managing QSR, Casual Dine, Full Service restaurants including overall responsibility for success and failure of the restaurant as identified by P&L success for multiple annual cycles for the type of restaurant assigned
Restaurant P&L management experience for a minimum of 3 years with underlying overall working restaurant experience of 5-7 years in type is typically necessary to be successful
Graduation from a Food Service Management or Culinary program may substitute for a portion of the time based experience requirement
Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple and concurrent priorities
Demonstrates knowledge of HMSHost policies and products, service, quality, equipment and operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, understand menus and brand standards as well as converse comfortably with individuals

Job Responsibility

Open and Close
Staffing/Deployment
Product Availability/Working Equipment
Brand Knowledge/Proficiency
Visual/Vibe/Appeal
Safety

What we offer

Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
Holiday pay
Meal and Transportation Benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus

Fulltime

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Service Operations Manager II

Job Description

Job Responsibility

Requirements

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What we offer

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