Service Operations Manager - Fire Job at Social Value Portal Ltd (Central London)

Fire Alarm Service Manager

A chance to step up and take ownership of a UK-wide fire alarm service team. You...

Location

United Kingdom , North London

Salary:

45000.00 - 55000.00 GBP / Year

Perigon Search

Expiration Date

Until further notice

Requirements

Experience leading fire alarm service teams or something very similar
Strong technical knowledge of fire detection systems and BS 5839-1:2025
Confident in managing both engineers and office-based staff
Comfortable working with data and reports
Good at keeping clients updated
Happy using service management tools and systems day to day

Job Responsibility

Leading a UK-wide fire alarm maintenance and remedial service department
Managing service desk leads and field engineers
Making sure work meets BS 5839-1:2025
Scoping and delivering remedial projects
Reviewing performance and improving processes
Acting as the escalation point for client issues
Supporting recruitment, onboarding, and service quality
Monitoring KPIs and tightening up operational delivery

What we offer

Car allowance
Great pension scheme
Life assurance at 4 times your annual salary
Holiday allowance plus bank holidays
Industry-leading referral bonus scheme up to £1,000
Mental health and wellbeing support
Ongoing training and career development
Employee recognition perks

Fulltime

Event Retail Operations Manager

As Event Retail Operations Manager, you’ll play a pivotal role in shaping and de...

Location

United Kingdom , Twickenham

Salary:

33000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Excellent communication, interpersonal and relationship-building skills
Strong attention to detail and commitment to delivering exceptional service
Commercially and financially astute, with the ability to influence outcomes
Flexible and adaptable
embraces and seeks out change and new ideas
Demonstrates integrity, accountability and strong professional ethics
Proven leadership, planning and people management abilities
Proficient in Microsoft Office and CRM systems
up to date with market trends
Personal Licence Holder preferred

Job Responsibility

Deliver consistently professional, friendly, and high-standard customer service, exceeding expectations wherever possible
Maintain strong product knowledge to advise customers effectively and maximise sales opportunities
Support and motivate team members through clear communication, briefings, and positive leadership
Ensure all bars, concessions, and event areas are set up to standard, operating efficiently across event and non-event days
Manage staffing levels, stock control, ordering, and financial reporting to meet service and budget targets
Drive innovation and continuous improvement by keeping up with food and beverage trends and seeking operational enhancements
Ensure full compliance with company, health, safety, fire, and hygiene regulations, reporting issues promptly
Act as Manager on Duty when required, overseeing event delivery and supporting the wider catering and C&E operations

What we offer

Healthcare & Wellbeing – Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme
Exclusive Perks & Discounts – Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia
Workplace Benefits – Meals on duty, pension scheme, life assurance, and professional subscriptions paid
Leave & Family Support – 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby’s 1st birthday, and a holiday purchase scheme
Career & Financial Support – Ongoing training & development, career pathways, financial wellbeing programme, and preferred rates on salary finance products

Fulltime

Workplace Security Services Manager

We're making the world of digital assets accessible and secure for everyone. Joi...

Location

France , Paris

Salary:

Not provided

Ledger

Expiration Date

Until further notice

Requirements

Degree level qualification in any of the following fields: Security or risk management
Professional certifications required: SSIAP 2 and 3, SST, etc.
At least 7 years of professional experience to build Security Operations in a complex and international environment
Fluency in English
Proven knowledge & experience of: IGH, ERP CDT, and local security regulations
Strong understanding of security protocols, risk management, and emergency response planning
Ability to develop and implement effective security policies and procedures
Experience with security technology and systems (CCTV, access control, surveillance, Fire system, UAE..)

Job Responsibility

Design, develop, and enforce security policies, protocols, and procedures
Manage security services provider contract toward excellence and operational efficiency, by making sure they meet contractual obligations and deliver high-quality services
Conduct regular audits and assessments of security services to identify areas for improvement, to address emerging threats and vulnerabilities
Implement and own Workplace building Safety, Fire & evacuation protocols, exercises
Implement KPIs and monitoring process to ensure the level of services is matching our standards, review and change contract services where required
Develop and implement a security experience and a comprehensive security culture across the company
Foster a proactive security mindset among employees through training and engagement programs

What we offer

Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
Flexibility: A hybrid work policy
Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
Well-being: Personal development, coaching & fitness with our dedicated partners
Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
High tech: Access to high performance office equipment and gadgets, including Apple products
Transport: Ledger reimburses part of your preferred means of transportation
Discounts: Employee discount on all our products

Fulltime

Area Service Manager

The Area Service Manager is responsible for managing day-to-day service operatio...

Location

United Kingdom , Liverpool

Salary:

Not provided

Protec Fire and Security Group Ltd

Expiration Date

Until further notice

Requirements

Relevant technical or engineering qualification in fire, security, or related field.

Job Responsibility

Operational Management: Manage and coordinate service operations across the assigned area to ensure SLA compliance
Allocate and schedule engineers effectively to meet service demand
Monitor service performance, including first-time fix rates, response times, and efficiency
Implement local process improvements to optimize operations
Team Leadership: Supervise engineers and service staff in the area, providing coaching, guidance, and performance feedback
Support training and development initiatives to ensure staff competence
Promote a culture of safety, accountability, and operational excellence
Customer & Account Management: Maintain close contact with clients within the area to ensure satisfaction and address issues promptly
Handle day-to-day escalations and resolve operational problems efficiently
Support service renewals by ensuring high-quality service and client engagement

Fulltime

Workplace Team Leader

An incredible opportunity to take charge of workplace operations in one of the U...

Location

United Kingdom , London

Salary:

Not provided

Ampa - Legal & Professional Services

Expiration Date

Until further notice

Requirements

5+ years’ experience managing Workplace/Facilities operations in a professional services environment
Strong leadership experience across multi-site operations
High-level understanding of statutory and compliance requirements
Proven background managing front-of-house teams and high-volume workplace operations
Excellent communication skills, with resilience and confidence in handling complex situations
Strong budgeting, troubleshooting, and contractor-management experience
Proficiency across Microsoft 365, Teams, and workplace technologies
Hands-on mindset with the ability to thrive in a fast-paced environment
Experience delivering process improvements and operational efficiencies

Job Responsibility

Build strong relationships across the business to understand needs and deliver an exceptional, professional service
Ensure all requests, enquiries, and workspace standards are delivered to high service levels
Liaising with Internal events team to support all managed and non-managed events at locations of responsibility
Maintain excellent housekeeping and a welcoming, high-quality environment for all building users
Oversee visitor management processes, ensuring compliance and exceptional first impressions
Supporting appropriate objectives and strategies with the Regional Workplace Managers to deliver an outstanding service
Lead day-to-day operational delivery across Workplace services, including reception, meeting suites, catering, cleaning, vending, and document services
Manage and review SLAs, drive continuous improvement, and ensure value for money
Oversee contractor performance, reporting, and relationship management
Supervise external contractors and building management teams as required

Fulltime

Head of Operations Poland

Head of Operations role for Poland, responsible for managing data center operati...

Location

Poland , Warsaw

Salary:

Not provided

DATA4 Group

Expiration Date

Until further notice

Requirements

Significant experience in areas in data center industry or in critical environment
Technical knowledge to pilot the various fields involved
Fluent in English
Knowledge of electricity, air conditioning, computer networks, security, security
Ability to manage a long-term relationship with suppliers/providers
Ability to coordinate and manage root cause search in the event of an incident
Ability to listen to customer needs and constraints
Strong People Management skills
Good Strategic decision-making skills
Good understanding of safety and fire safety standards and procedures

Job Responsibility

Managing operations in Poland
The main warrantor of the quality of service rendered to Customers in Poland, especially in terms of continuity of service
Responsible for the technical and security management of the Data Center area
Monitoring the operating budget of non-construction sites: responsible for the financial management of operating costs (COGS and Capex of Maintenance) in accordance with the budget and internal rules of the company in budget terms
Monitoring and execution of the company’s H&S and environment policy and monitoring its proper application with stakeholders (suppliers, subcontractors, visitors, customers…)
Coordinating the various internal and outsourced activities and services of the sites
Ensure that regulatory controls are in place and monitored in accordance with applicable regulations including ICPE
Management of on-call schedules
In coordination with the Senior Management, arbitration and reallocation of resources according to the company’s objectives and strategy
Assists the Sales team in the negotiation phase when necessary

Fulltime

Regional Service Manager

The Regional Service Manager is responsible for managing and overseeing all serv...

Location

United Kingdom

Salary:

Not provided

Protec Fire and Security Group Ltd

Expiration Date

Until further notice

Requirements

Relevant technical or engineering qualification in fire, security, or related field

Job Responsibility

Oversee service delivery across all sites in the region, ensuring adherence to SLAs and departmental standards
Manage operational efficiency, resource allocation, and scheduling
Implement process improvements to optimize service performance and cost efficiency
Manage Area Service Managers and regional service teams, including engineers and supervisors
Develop and coach staff to maintain high levels of performance and professional growth
Conduct performance reviews, identify skill gaps, and support succession planning
Serve as the escalation point for critical customer issues and account disputes
Ensure consistent customer satisfaction and proactive engagement with key accounts
Monitor NPS/CSAT scores and implement initiatives to improve client experience
Own regional Gross Margin (%) and EBIT, ensuring cost-effective service delivery

Fulltime

Lead - Fire & Safety

You will be responsible for Fire Safety of all the sites. You will be accountabl...

Location

India , Gurugram

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Graduation from accredited university with Fire Safety Diploma from a govt. approved institution or Sub Officers course from national fire service college or Grade I Fire (E) India/UK
More than 12 years’ experience specifically of Fire Safety in a Mall/ Commercial high-rise building
More than 7 years must be on a Managerial level, preferably in Central Team
Administrative experience
Leadership quality
Professional conduct
Good Interpersonal skills
Outstanding personal integrity
Effective communication skill
Effective English language – written skills

Job Responsibility

Responsible for Fire Safety of all the sites
Accountable for ensuring that all services are as per client’s requirements
Develops and monitors the Fire Safety Management Plan
Designs the framework on how the Fire Safety Department will operate
Issues guidelines, designs the procedures and review and upgrades the procedures periodically
Determines the appropriate solutions to significant fire risks as per the assessments
Part of fire risk assessment and responsible to incorporate the finding in Fire Safety Operations Manual or Fire Safety Management plan
Training and Teaching Others for implementing Fire Safety Measures
Managing Daily Operations of Fire Safety centrally by assessing daily reporting
Coordinate with other departments for initiating and completion of Fire Safety Projects on sites

What we offer

Total Rewards Program
Competitive pay and benefits package
Entrepreneurial and inclusive work environment
Help realise your full potential

Fulltime

Service Operations Manager - Fire

Social Value Portal Ltd

Location:
United Kingdom , Central London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 25, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Service Operations Manager - Fire

Social Value Portal Ltd

Location:United Kingdom , Central London

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 25, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
March 25, 2026