CrawlJobs Logo

Service Operations Engineer

plus.net Logo

Plusnet

Location Icon

Location:
Hungary , Debrecen

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Responsibility:

  • Owning, leading and driving issues and representing BT during technical conference calls
  • Handling technically complex incidents and changes received through ticketing tools, emails and occasionally calls
  • Being responsible for cooperating with internal and external stakeholders and making sure you leave a lasting good impression
  • Being exposed to a variety of internetworking technologies (MPLS, DMVPN, SDWAN, ZScaler, VoIP just to name a few) through supporting complex network solutions
  • Being a crucial part of operating and maintaining worldwide businesses for our customers in the pharmaceutical, manufacturing, automotive industry etc.

Requirements:

  • Ability to meet the customers’ needs in line with the business requirements
  • Focusing on the objectives and the required outcomes of the processes while delivering a service
  • Working with a cooperative and positive attitude in a group setting to achieve common goals
  • Ability to comprehend and to oversee various aspects of a problem or a situation
  • In-depth understanding of LAN/WAN technologies (CCNA-level knowledge, the certificate is not needed)
  • Knowledge of network troubleshooting is required
  • 1-2 years of experience in technical support is an advantage
  • Familiarity with the following products is an advantage: Cisco, Juniper, Adva, Avaya, Ipanema, Meraki is an advantage
  • English on a fluent level is a must
  • Effective communication

Nice to have:

  • 1-2 years of experience in technical support
  • Familiarity with the following products: Cisco, Juniper, Adva, Avaya, Ipanema, Meraki
What we offer:
  • Cafeteria package - HUF 600,000/ year
  • Performance-based bonus
  • Comprehensive private health care package for all the employees, which can be extended to family members
  • Nursery support for mothers returning from maternity
  • Extended paternity leave: 10+10 day fully paid days
  • Commuting allowance
  • Home office allowance
  • Employee discount opportunities
  • Highly affordable mobile packages for the family as well
  • New high-class offices both in Budapest and Debrecen
  • Wide-range of company and community programmes (including support for different sport activities)
  • Family-friendly culture

Additional Information:

Job Posted:
January 19, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Plusnet - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Service Operations Engineer

Network Operations Field Service Engineer

We are continuing to grow rapidly and to support the next stage of our growth we...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
communityfibre.co.uk Logo
Community Fibre
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Thorough working knowledge of a fibre network build through significant job experience and training on site
  • Experience in splicing & OTDR testing
  • Experienced in Fault finding
  • Experience within Telecommunications 1st and 2nd fix
  • Experience with fibre blowing Machines
  • Experience of managing teams and effectively managing performance
  • Experience and qualifications in NRSWA
  • BT Accredited splicing qualification
  • Ability to demonstrate understanding of Construction Design Management (CDM) and the Health & Safety requirements incumbent with such tasks
  • Ability to demonstrate the ability to talk the ‘same language’ as civils and cabling contractors
Job Responsibility
Job Responsibility
  • Support Head of Field Services in all Field Services Engineering/Maintenance projects
  • Ensuring splicing, testing and reporting on our optical network is carried out to a standard as outlined by the Community Fibre - Standard Splicing and Testing documentation
  • Supervising Contractor Maintenance installation teams, ensuring that any project-specific quality or technical standards are well understood by the Community Fibre and Contractor teams
  • Undertake works resulting from internal requirements, or requests from our clients and other 3rd parties to modify, remove or replace our existing network components
  • Ensure that Community Fibre Health & Safety requirements are being adhered to, in accordance with the Company Health and Safety Management System, owned by the HSEQ Manager
  • Work alongside Field Services Manager/Engineers to ensure that all Field Services programmes are achieved on time and to the full satisfaction of the customer
  • Support Field services manager in all Field services engineering/Maintenance projects
What we offer
What we offer
  • 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days
  • Birthday leave
  • Cycle to work scheme
  • Flexible WFH policy
  • Private Health Cover
Read More
Arrow Right

Service Desk Engineer-Service Support

Service Desk Engineer-Service Support position at Sopra Steria, a major Tech pla...
Location
Location
India , Noida
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Total Experience Expected: 1-2 years
  • Working knowledge of Operating Systems (Windows 10 & Windows 11), MS Office, Outlook, MS Teams, Azure AD, on-prem Active Directory, M365, Defender, VPN, ServiceNow
  • Excellent communication skills in French and English (written & verbal)
  • Knowledge of the ITIL framework and practices
  • Provide timely responses to all incidents, outages, and performance alerts
  • Categorize issues for escalation to appropriate technical teams
  • Monitor issues from start till resolution
  • Escalate unresolved problems to higher level of support
  • Ability to work under pressure and manage tight deadlines
  • Experience in handling international (European & US, and Asia Pacific Geographics) clients
Job Responsibility
Job Responsibility
  • Provide support on the first line of the Global Shared Service Desk & Monitoring to multiple external customers
  • Assist users with hardware, application, and software problems via phone, self-service, email, and chat
  • Categorize and record reported queries and provide solutions
  • Handle calls, Emails, Chats, incidents, and Requests on the ticketing and monitoring tool
  • Log details of all incidents: alerts/events and problems utilizing standard reporting methods
  • Provide first-line fixes, utilize relevant procedures, or escalate problems
  • Use the supplied checklists and ensure that problems highlighted are followed up
  • Maintain procedures compliant with ITIL and company's quality management system
  • Escalate tickets to L2 and L3 as appropriate and follow up for resolution
  • Tracking and documenting any changes made to the KB article and creating KB articles
What we offer
What we offer
  • Commitment to fighting against all forms of discrimination
  • Inclusive and respectful work environment
  • All positions open to people with disabilities
  • Fulltime
Read More
Arrow Right

Spacecraft Operations Engineer

As a member of the Spacecraft Operations team, ensure in-flight operations, anom...
Location
Location
Germany , Darmstadt
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A university degree (or equivalent) in an engineering or discipline relevant to the job profile
  • experience of Spacecraft Operations preferably on Earth Orbit (GEO), spinning and/or 3-axis stabilized spacecraft with responsibility for one or more platform subsystems or instruments during operational validation, commissioning or routine operations phases
  • solid, demonstrable operational experience beyond just console use
  • practical understanding of spacecraft subsystems, especially AOCS
  • contributed to operational engineering tasks
  • experience of Spacecraft Operations Preparation preferably on Low Earth Orbit (LEO), with responsibility on development and validation of operational baseline (procedures, database etc.) including validation tools (e.g., S/C simulator) and ground segment M&C facilities
  • experience in satellite performance monitoring and reporting aspects including anomaly analysis and solving in liaison with satellite industry, procedure change control and configuration management processes
  • experience in the operation or development of satellite ground segment facilities, in particular procedure development, monitor and control, mission planning, on-board software management, performance analysis, configuration management and simulator facilities
  • experience of SCOS 2000 mission control systems and use of the APEX operations procedures preparation and execution tool
  • proven experience in the phases of LEOP and commissioning
Job Responsibility
Job Responsibility
  • Ensure proper in-flight operations for the Metep/Metop-SG spacecraft and provide on-call service
  • perform mission planning checks, monitoring daily operations in the on-call period
  • check and report about health and performance of assigned subsystems
  • contribute to anomaly investigation and resolution
  • develop and maintain operational baseline for anomaly handling and efficiency improvements
  • participate in spacecraft routine support activities provided by the satellite manufacturer
  • prepare annual performance reports for spacecraft subsystems
  • raise anomaly reports
  • assist in use of APEX procedure configuration tools/software
  • contribute to EPS/EPS-SG SIM development and maintenance
What we offer
What we offer
  • An exciting and dynamic international working environment
  • inclusive and committed employer promoting a respectful working environment
  • encouragement for gender diversity and inclusivity
  • Fulltime
Read More
Arrow Right

Chief Operating Engineer

The Chief Operating Engineer will work as part of an overall team to monitor, an...
Location
Location
Canada , Johnstown, Ontario
Salary
Salary:
Not provided
greenfield.com Logo
Greenfield Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma
  • SOPEEC Operating Engineer Certificate (1st Class) with Technical Standards and Safety Authority
  • Knowledge of fire protection systems
  • Demonstrated equivalent in work experience
  • Experience operating steam boilers in a continuous process plant, in an industry such as beverage, chemical, pharmaceutical, petroleum, fertilizer, etc.
  • Experience with operation of water treatment systems.
  • Familiarity with relevant regulatory requirements. (TSSA)
  • Input on Capital and modifications for future expansion
  • Oversee operation and care of Plant grounds and buildings
Job Responsibility
Job Responsibility
  • Within area of responsibility, develop, promote, and positively support goals and objectives in the areas of Safety, Environment, Product Quality and Consistency, Customer Service, ISO compliance, ISCC compliance, Internal Supplier Relationships, and continuous improvement initiatives.
  • Participates positively in and supports compliance of FSMA, FSSC, and any other food and feed safety standard.
  • Responsible for safe/efficient operation and maintenance of the onsite equipment which are subject to the Technical Safety and Standards Act (TSSA) and ensure that accurate record of matters that may affect the safe management, operation and maintenance are always made and maintained. (TO/HRSG system, TSSA regulations, Pressure relief valve changes, steam distribution, high pressure distillation, compressor and gas-fired hot air heaters).
  • Direct supervision of the Operating Engineers as per their duties in relation to the equipment defined by the Technical Safety and Standards Act including delegation of associated work responsibilities, instruction and training new employees.
  • Conduct routine performance evaluations of the Operating Engineers as per their duties in relation to the equipment defined by the Technical Safety and Standards Act to provide positive and constructive feedback. Responsible for managing development requirements and opportunities, in relation with the above performance evaluations.
  • Communicates regularly with all Operating Engineers regarding operating requirements, operating and procedural changes etc.
  • Authority to hire, dismiss, promote or demote any employees with duties as Stationary Engineer under the Chief Operating Engineer’s control or supervision.
  • Visually inspects TSSA regulated equipment at periodic intervals to detect malfunctions, need for repair, adjustment or lubrication and coordinated the required work.
  • Authorize, approve and be responsible for all the maintenance, repairs or work performed with the above-mentioned equipment or in connection with that equipment.
  • Responsible for the efficient operation of the river water treatment and process water systems.
What we offer
What we offer
  • Formal and informal training opportunities
  • Comprehensive health and dental benefits
  • Income protection: short- and long-term disability coverage, life insurance, paid personal sick time
  • Vacation time exceeding industry standards
  • Company funded retirement savings program with individual contribution opportunities
  • Meaningful and challenging work
  • Curated intentional culture focused on growth and development, engagement, and communication
  • Fulltime
Read More
Arrow Right

Service Desk Engineer-Service Support

Provide support on the first line of the Global Shared Service Desk & Monitoring...
Location
Location
India , Noida
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Working knowledge of Operating Systems (Windows 10 & Windows 11), MS Office, Outlook, MS Teams, Azure AD, on-prem Active Directory, M365, Defender, VPN, ServiceNow, internally used applications
  • Excellent communication skills (written & verbal)
  • Knowledge of the ITIL framework and practices
  • Provide timely responses to all incidents, outages, and performance alerts
  • Categorize issues for escalation to the appropriate technical teams
  • Categorize and record reported queries and provide solutions
  • Monitor issues from the start till resolution
  • Escalate, if needed, unresolved problems to a higher level of support
  • Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements, with a proven track record of operational process change and improvement
  • Ensure timely follow-up with cross-functional teams via e-mails, phone calls, and MS Teams.
Job Responsibility
Job Responsibility
  • Handle calls, Emails, Chats, incidents, and Requests on the ticketing and monitoring tool, taking necessary details, and ensuring the call is dealt with
  • Log details of all incidents: alerts/events and problems utilizing standard reporting methods
  • Provide first-line fixes, utilize relevant procedures, or escalate problems
  • Use the supplied checklists and ensure that the problems highlighted are followed up on
  • Maintain procedures that are compliant with ITIL, the company’s quality management system
  • Escalate tickets to L2 and L3 as appropriate and follow up for the resolution
  • Handling checks and reports that should be sent to clients
  • Will be responsible for Incident Review in ServiceNow using defined quality criteria for all P1 and P2 Incidents
  • Ensure that the incident management documentation process is being performed at a high level of quality
  • Generate reports on an ad-hoc or recurring basis using incident data from ServiceNow
What we offer
What we offer
  • Inclusive and respectful work environment
  • Open to people with disabilities.
  • Fulltime
Read More
Arrow Right

Service Desk Engineer-Service Support

Service Desk Engineer-Service Support role at Sopra Steria, a major Tech player ...
Location
Location
India , Noida
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong working knowledge of Printers, Operating Systems, MS Office, Active Directory, VPN, ServiceNow, Etc.
  • Excellent communication skills (written & verbal)
  • Sound knowledge of ITIL framework and practices
  • Strong knowledge of preparing Excel reports, PowerPoint, and other SOP documents
  • Provide timely responses to all incidents, outages, and performance alerts
  • Categorize issues for escalation to appropriate technical teams
  • Categorize and record reported queries and provide solutions
  • Monitor issues from start till resolution
  • Escalate, if needed, unresolved problems to a higher level of support
  • Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements with a proven track record of operational process change and improvement
Job Responsibility
Job Responsibility
  • Handling calls, Emails, Chats, incidents, and events on the tickets
  • Log details of all incidents
  • Alerts/events and problems utilizing standard reporting methods
  • Provide first-line fixes, utilize relevant procedures, or escalate problems
  • Use supplied checklists and ensure that problems highlighted are followed up
  • Maintain procedures compliant with ITIL, the company’s quality management system
  • Documenting and reporting on service desk activities such as incident reports, problem resolution, and staff training activities
  • Contribute to improving customer support by actively responding to queries and handling complaints
  • Follow up with customers to identify areas of improvement
  • Strong Knowledge of Computer, IT infrastructure, Printers, MS-office products, networks, servers Monitoring tools like Tivoli, etc. along with their components
What we offer
What we offer
  • Commitment to fighting against all forms of discrimination
  • Inclusive and respectful work environment
  • All positions open to people with disabilities
  • Fulltime
Read More
Arrow Right

Service & Operations Coordinator

Act as the central hub between clients, engineers, suppliers, and management - e...
Location
Location
United Kingdom , Gateshead
Salary
Salary:
27000.00 - 28000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2 years' experience in service, facilities, or operations administration/coordination
  • Strong organisation and multitasking skills
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Excellent written and verbal communication skills
  • A detail-focused, proactive, and customer-first approach
Job Responsibility
Job Responsibility
  • Call Handling & Quoting - Log and raise all incoming calls with full details, prepare quotes within 3 working days, and chase suppliers/engineers by phone to progress jobs
  • Planning & Scheduling - Allocate reactive jobs, update the planning board, confirm engineer availability, and notify customers
  • Customer Support - Act as the main contact for priority customers, handling queries on planned, completed, or quoted works
  • Engineer Coordination - Communicate clearly with engineers, provide job instructions and updates
  • Materials, Vans & Stock Control - Track and chase deliveries, manage van stock replenishment
  • Compliance & Administration - Maintain accurate compliance records, ensure service data is audit-ready
What we offer
What we offer
  • 24 days annual leave + your birthday off + public holidays
  • Company pension (with long service contribution match)
  • Private medical insurance (corporate rate)
  • Enhanced maternity & paternity pay
  • Free on-site parking & canteen facilities
  • Long service rewards - extra leave + pension perks
  • On-call allowance
  • Fulltime
Read More
Arrow Right

Field Service Engineer

As part of the Instrument Services team, you will take ownership of cases assign...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
10xgenomics.com Logo
10x Genomics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Biomedical Engineering / Technology (or equivalent)
  • Multi-year experience with the service and repair of analytical laboratory instruments
  • Demonstrated ability to operate independently and manage multiple priorities
  • Understanding of critical customer experience factors and after sales service
  • Excellent customer facing communication and interpersonal skills
  • Detail oriented and able to effectively collaborate within a cross functional team
  • Excellent time management skills, with a focus on effective scheduling, prioritization, delegation, and the ability to coordinate and address competing demands
  • Fluent Mandarin and English language skills written and spoken
  • Ability to travel as required within the APAC region to be successful in this field-based role, expected to be at least 65% of the time
Job Responsibility
Job Responsibility
  • Take ownership of cases assigned, driving & delivering high quality service resolution
  • Provide timely onsite support to address service repair issues at customer sites according to contract prioritization
  • Ensure the timely completion of all required service documentation
  • Follow up with customers regarding instrument performance post service intervention
  • Communicate proactively and share information with field team members, Service Operation team, Technical Service and Customer Service teams, in addition to other support functions
  • Perform assembly, disassembly, and repair work on analytical laboratory instruments and equipment
  • Effectively and safely utilize test equipment, hand tools and power tools when needed
  • Responsible for documentation as required by company policy, cGMP, ISO, Regulatory agencies
  • Support the loading and updating of software, calibrations, preventive maintenance, and Pre-staging of new equipment
  • Monitor personal parts stock, test equipment and test tools inventory to ensure proper levels and current calibration certificates are readily available for typical servicing of instruments
What we offer
What we offer
  • Competitive and comprehensive health benefits package
  • Competitive easy-to-use benefits that promote wellbeing and make your life easier
  • Family friendly policies like parental leave
  • Generous Time Off
  • Fulltime
Read More
Arrow Right
Remote jobs Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog Salaries Tools About Us FAQ Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy