Service Operations Engineer Job at Plusnet (Debrecen)

Network Operations Field Service Engineer

We are continuing to grow rapidly and to support the next stage of our growth we...

Location

United Kingdom , London

Salary:

Not provided

Community Fibre

Expiration Date

Until further notice

Requirements

Thorough working knowledge of a fibre network build through significant job experience and training on site
Experience in splicing & OTDR testing
Experienced in Fault finding
Experience within Telecommunications 1st and 2nd fix
Experience with fibre blowing Machines
Experience of managing teams and effectively managing performance
Experience and qualifications in NRSWA
BT Accredited splicing qualification
Ability to demonstrate understanding of Construction Design Management (CDM) and the Health & Safety requirements incumbent with such tasks
Ability to demonstrate the ability to talk the ‘same language’ as civils and cabling contractors

Job Responsibility

Support Head of Field Services in all Field Services Engineering/Maintenance projects
Ensuring splicing, testing and reporting on our optical network is carried out to a standard as outlined by the Community Fibre - Standard Splicing and Testing documentation
Supervising Contractor Maintenance installation teams, ensuring that any project-specific quality or technical standards are well understood by the Community Fibre and Contractor teams
Undertake works resulting from internal requirements, or requests from our clients and other 3rd parties to modify, remove or replace our existing network components
Ensure that Community Fibre Health & Safety requirements are being adhered to, in accordance with the Company Health and Safety Management System, owned by the HSEQ Manager
Work alongside Field Services Manager/Engineers to ensure that all Field Services programmes are achieved on time and to the full satisfaction of the customer
Support Field services manager in all Field services engineering/Maintenance projects

What we offer

25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days
Birthday leave
Cycle to work scheme
Flexible WFH policy
Private Health Cover

Service Desk Engineer-Service Support

Service Desk Engineer-Service Support position at Sopra Steria, a major Tech pla...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Total Experience Expected: 1-2 years
Working knowledge of Operating Systems (Windows 10 & Windows 11), MS Office, Outlook, MS Teams, Azure AD, on-prem Active Directory, M365, Defender, VPN, ServiceNow
Excellent communication skills in French and English (written & verbal)
Knowledge of the ITIL framework and practices
Provide timely responses to all incidents, outages, and performance alerts
Categorize issues for escalation to appropriate technical teams
Monitor issues from start till resolution
Escalate unresolved problems to higher level of support
Ability to work under pressure and manage tight deadlines
Experience in handling international (European & US, and Asia Pacific Geographics) clients

Job Responsibility

Provide support on the first line of the Global Shared Service Desk & Monitoring to multiple external customers
Assist users with hardware, application, and software problems via phone, self-service, email, and chat
Categorize and record reported queries and provide solutions
Handle calls, Emails, Chats, incidents, and Requests on the ticketing and monitoring tool
Log details of all incidents: alerts/events and problems utilizing standard reporting methods
Provide first-line fixes, utilize relevant procedures, or escalate problems
Use the supplied checklists and ensure that problems highlighted are followed up
Maintain procedures compliant with ITIL and company's quality management system
Escalate tickets to L2 and L3 as appropriate and follow up for resolution
Tracking and documenting any changes made to the KB article and creating KB articles

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Fulltime

Spacecraft Operations Engineer

As a member of the Spacecraft Operations team, ensure in-flight operations, anom...

Location

Germany , Darmstadt

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

A university degree (or equivalent) in an engineering or discipline relevant to the job profile
experience of Spacecraft Operations preferably on Earth Orbit (GEO), spinning and/or 3-axis stabilized spacecraft with responsibility for one or more platform subsystems or instruments during operational validation, commissioning or routine operations phases
solid, demonstrable operational experience beyond just console use
practical understanding of spacecraft subsystems, especially AOCS
contributed to operational engineering tasks
experience of Spacecraft Operations Preparation preferably on Low Earth Orbit (LEO), with responsibility on development and validation of operational baseline (procedures, database etc.) including validation tools (e.g., S/C simulator) and ground segment M&C facilities
experience in satellite performance monitoring and reporting aspects including anomaly analysis and solving in liaison with satellite industry, procedure change control and configuration management processes
experience in the operation or development of satellite ground segment facilities, in particular procedure development, monitor and control, mission planning, on-board software management, performance analysis, configuration management and simulator facilities
experience of SCOS 2000 mission control systems and use of the APEX operations procedures preparation and execution tool
proven experience in the phases of LEOP and commissioning

Job Responsibility

Ensure proper in-flight operations for the Metep/Metop-SG spacecraft and provide on-call service
perform mission planning checks, monitoring daily operations in the on-call period
check and report about health and performance of assigned subsystems
contribute to anomaly investigation and resolution
develop and maintain operational baseline for anomaly handling and efficiency improvements
participate in spacecraft routine support activities provided by the satellite manufacturer
prepare annual performance reports for spacecraft subsystems
raise anomaly reports
assist in use of APEX procedure configuration tools/software
contribute to EPS/EPS-SG SIM development and maintenance

What we offer

An exciting and dynamic international working environment
inclusive and committed employer promoting a respectful working environment
encouragement for gender diversity and inclusivity

Fulltime

Staff Professional Services Security Engineer - Focused Services

You will work firsthand with our valued customers to address their complex post-...

Location

Israel , Tel Aviv

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

5+ years of hands-on technical knowledge in support, troubleshooting, and customer-facing environments
Experience as a Professional Services engineer, handling deployment, implementation, and integration projects for customers
Solid understanding of cloud infrastructure, security processes, and core concepts across AWS, Azure, and GCP
Strong knowledge of operating systems, virtual machines, and containers
Solid understanding of networking fundamentals: TCP/IP, DNS, IP routing, and security protocols/procedures (HTTP/HTTPS, IPSec, NAT)
Experience with containers and orchestrators (Openshift, Kubernetes, Docker), CI/CD pipelines, Terraform, Ansible, container registries, serverless environments
Basic to intermediate Linux skills, including filesystem navigation, user and permission management, log analysis, networking commands (curl, wget, tcpdump), system monitoring, and basic shell scripting
Familiarity with scripting and configuration formats: Python, JSON, YAML, and Bash
Strong consulting, project management, time management, and organizational skills
Proven ability to act as a trusted advisor, delivering business value and interacting effectively with technical and non-technical stakeholders

Job Responsibility

Provide customers on-site support, deployment and implementation, knowledge transfer, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web
Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
Provide post sales technical support, while handling support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
Work to reproduce customer issues and qualify critical issues
Publish Technical Support Bulletins and other user documentation in the Knowledge Base
Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing
Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc
Provide on-call support 24x7 on an as-needed basis, including travel to customer sites for critical situations to expedite resolution
Work shoulder to shoulder with the Sales and Sales Engineering Teams

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
mental and financial health resources
personalized learning opportunities

Fulltime

Chief Operating Engineer

The Chief Operating Engineer will work as part of an overall team to monitor, an...

Location

Canada , Johnstown, Ontario

Salary:

Not provided

Greenfield Global

Expiration Date

Until further notice

Requirements

High School Diploma
SOPEEC Operating Engineer Certificate (1st Class) with Technical Standards and Safety Authority
Knowledge of fire protection systems
Demonstrated equivalent in work experience
Experience operating steam boilers in a continuous process plant, in an industry such as beverage, chemical, pharmaceutical, petroleum, fertilizer, etc.
Experience with operation of water treatment systems.
Familiarity with relevant regulatory requirements. (TSSA)
Input on Capital and modifications for future expansion
Oversee operation and care of Plant grounds and buildings

Job Responsibility

Within area of responsibility, develop, promote, and positively support goals and objectives in the areas of Safety, Environment, Product Quality and Consistency, Customer Service, ISO compliance, ISCC compliance, Internal Supplier Relationships, and continuous improvement initiatives.
Participates positively in and supports compliance of FSMA, FSSC, and any other food and feed safety standard.
Responsible for safe/efficient operation and maintenance of the onsite equipment which are subject to the Technical Safety and Standards Act (TSSA) and ensure that accurate record of matters that may affect the safe management, operation and maintenance are always made and maintained. (TO/HRSG system, TSSA regulations, Pressure relief valve changes, steam distribution, high pressure distillation, compressor and gas-fired hot air heaters).
Direct supervision of the Operating Engineers as per their duties in relation to the equipment defined by the Technical Safety and Standards Act including delegation of associated work responsibilities, instruction and training new employees.
Conduct routine performance evaluations of the Operating Engineers as per their duties in relation to the equipment defined by the Technical Safety and Standards Act to provide positive and constructive feedback. Responsible for managing development requirements and opportunities, in relation with the above performance evaluations.
Communicates regularly with all Operating Engineers regarding operating requirements, operating and procedural changes etc.
Authority to hire, dismiss, promote or demote any employees with duties as Stationary Engineer under the Chief Operating Engineer’s control or supervision.
Visually inspects TSSA regulated equipment at periodic intervals to detect malfunctions, need for repair, adjustment or lubrication and coordinated the required work.
Authorize, approve and be responsible for all the maintenance, repairs or work performed with the above-mentioned equipment or in connection with that equipment.
Responsible for the efficient operation of the river water treatment and process water systems.

What we offer

Formal and informal training opportunities
Comprehensive health and dental benefits
Income protection: short- and long-term disability coverage, life insurance, paid personal sick time
Vacation time exceeding industry standards
Company funded retirement savings program with individual contribution opportunities
Meaningful and challenging work
Curated intentional culture focused on growth and development, engagement, and communication

Fulltime