Service Operations Coordinator Job at Office Angels (Stirling)

Service Operations Coordinator

Office Angels

Location:
United Kingdom , Stirling

Category:
Office Administration

Contract Type:
Not provided

Salary:

28000.00 GBP / Year

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Job Description:

Are you an experienced Administrator looking for a role where your organisational strengths, attention to detail, and people skills can truly make an impact? Our client - a respected, solutions-focused organisation supporting customers across the UK - is growing and now seeking a proactive and confident Service Operations Coordinator to join their dedicated team. If you thrive in a busy environment, enjoy problem‑solving, and love being the person who keeps everything running seamlessly, this could be your perfect next step.

Job Responsibility:

Reviewing and managing key documents such as damage reports, repair estimates, and photographic evidence, ensuring accuracy and compliance
Acting as the first point of contact for incoming calls and emails, delivering a friendly and professional service
Coordinating property-related repairs and managing the process from start to completion
Scheduling appointments and organising the technical team's diary to ensure smooth workflow
Maintaining and updating client records, ensuring the system is always accurate and up to date
Working closely with contractors, suppliers, and internal teams to ensure timely delivery of services
Ensuring all claims and processes meet company policies and regulatory standards

Requirements:

Experience in repairs coordination, property management, construction administration, claims handling, scheduling, facilities support, or a similar field
Excellent communication skills, able to liaise confidently with customers, contractors, and colleagues
Strong organisational abilities with exceptional attention to detail
Solid proficiency in Microsoft Word and advanced Excel
A team-focused approach with the ability to work independently when needed

What we offer:

A competitive salary
Excellent work-life balance
Opportunities for progression
Pension scheme
On-site parking
Easy access via public transport

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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