Service Operations Coordinator

• Own and coordinate service-related operational projects from definition through implementation
• Lead the rollout of new operational flows, with direct or indirect impact in our service operations
• Ensure clear ownership, timelines, and follow-up across teams
• Identify gaps, bottlenecks, and inefficiencies using data and operational feedback
• Drive standardization across markets and suppliers where applicable
• Lead and participate in supplier meetings with a performance- and analytics-focused mindset
• Challenge inputs constructively, using data rather than technical deep dives
• Track supplier metrics and ensure corrective actions are followed through

• 2/3 years of experience
• Strong project coordination or service operations experience
• Excellent analytical skills with the ability to work comfortably with data
• Proven ability to prioritize tasks and manage competing demands
• Clear, structured communication (written and verbal)
• Proactive, ownership-driven attitude
• Comfortable challenging assumptions using facts and data
• Organized, detail-oriented, and reliable in follow-up
• Solutions-oriented with a continuous improvement mindset

Technical know-how related to the industry

• Health insurance
• gym membership
• flexible hours
• annual offsite
• english training
• free office snack
• special discounts to charge your car
• Private health insurance coverage
• Gym membership to help you stay active
• Flexible working hours: you own your time
• Annual offsite where we celebrate the year’s achievements and spend quality time together
• Regular team-building events with your local teammates
• English Training as English is our language used to connect with all markets and teams
• Free office snacks and unlimited coffee & Meal allowance for every worked day
• Special discounts for charging your electric vehicle