Service Officer

Are you a detail-oriented professional with a knack for data and a passion for human resources? We are seeking a Bilingual Service Officer to join our collaborative HR Operations team in Montreal. This is a unique opportunity to gain exposure to the financial services industry while specializing in disability management and leave-of-absence administration. As a key member of our 8-person team, you will act as a bridge between data and people, ensuring that employee records are accurate and inquiries are handled with professionalism and care. The Service Officer is responsible for the integrity of HR data and providing operational support for leave management. This is a 100% back-office role that involves heavy data translation, spreadsheet management, and internal/external stakeholder communication. You will spend your day ensuring that sensitive employee information is captured correctly and helping managers navigate leave policies.