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Are you a detail-oriented professional with a knack for precision and a background in the banking sector? We are seeking two dependable, focused Service Officers to join our collaborative operations team in downtown Toronto. This is a 100% back-office processing role with absolutely no telephone or customer-facing call work involved. In this position, you will operate as an individual contributor, executing high-volume data verification and documentation tasks within a highly structured, supportive environment. If you thrive when working independently and take pride in exceptional accuracy, this role is the perfect fit for you. Position Type: 1-Year Contract (Potential for extension or conversion) Location: Toronto, ON Work Style: Hybrid (4 days onsite: Monday–Thursday; 1 day remote: Friday) Schedule: Monday to Friday, 8:30 a.m. – 5:00 p.m. (Occasional overtime during peak periods) Compensation: Up to $23.32/hour Positions Available: 2
Job Responsibility
Receive daily processing assignments from Team Leads and execute tasks independently within established timelines
Review, audit, and approve high-volume financial and source documents (e.g., bills, sales reports, transactions) to ensure total compliance
Input, verify, and correct data fields using internal computer applications and systems with high speed and precision
Audit activity logs and completed work to ensure zero-defect documentation
Access and securely manage internal partner and customer database information in strict accordance with privacy guidelines
Collaborate effectively during brief morning huddles and share progress updates with your team leadership
Requirements
Industry Experience: Minimum of 3+ years of experience working within a banking or financial services environment
Data Mastery: Proven experience with accurate data entry, demonstrating both high speed and exceptional precision
Attention to Detail: A flawless track record of catching documentation errors, auditing source documents, and ensuring data integrity
Independence: Ability to manage your own time, stay organized, and work efficiently with minimal supervision
Communication: Clear verbal and written communication skills for cross-functional internal alignment
Adaptability: A flexible approach to evolving workflows and structured performance metrics
Minimum of a High School Diploma or GED required (Post-secondary education is an asset)
Proficient with standard corporate computer applications, including Microsoft Word and Excel
Candidates with a history of stable, long-term tenure in previous roles are highly preferred
Nice to have
Post-secondary education is an asset
What we offer
No Phone Work
Comprehensive Onboarding: Benefit from a structured, supportive 1-to-2-week training period alongside a welcoming team of 18 professionals
Low Meeting Fatigue: Beyond a daily 15-minute morning huddle, total meeting time is typically under one hour per day
Career Growth: Join an organization that values a career-driven mindset, offering a long-term contract with the potential for extension or permanent conversion