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Service Officer

Canada, Toronto 23.32 USD / Hour · Job Posted June 15, 2026
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Job Description

Are you a detail-oriented professional with a knack for precision and a background in the banking sector? We are seeking two dependable, focused Service Officers to join our collaborative operations team in downtown Toronto. This is a 100% back-office processing role with absolutely no telephone or customer-facing call work involved. In this position, you will operate as an individual contributor, executing high-volume data verification and documentation tasks within a highly structured, supportive environment. If you thrive when working independently and take pride in exceptional accuracy, this role is the perfect fit for you. Position Type: 1-Year Contract (Potential for extension or conversion) Location: Toronto, ON Work Style: Hybrid (4 days onsite: Monday–Thursday; 1 day remote: Friday) Schedule: Monday to Friday, 8:30 a.m. – 5:00 p.m. (Occasional overtime during peak periods) Compensation: Up to $23.32/hour Positions Available: 2

Job Responsibility

  • Receive daily processing assignments from Team Leads and execute tasks independently within established timelines
  • Review, audit, and approve high-volume financial and source documents (e.g., bills, sales reports, transactions) to ensure total compliance
  • Input, verify, and correct data fields using internal computer applications and systems with high speed and precision
  • Audit activity logs and completed work to ensure zero-defect documentation
  • Access and securely manage internal partner and customer database information in strict accordance with privacy guidelines
  • Collaborate effectively during brief morning huddles and share progress updates with your team leadership

Requirements

  • Industry Experience: Minimum of 3+ years of experience working within a banking or financial services environment
  • Data Mastery: Proven experience with accurate data entry, demonstrating both high speed and exceptional precision
  • Attention to Detail: A flawless track record of catching documentation errors, auditing source documents, and ensuring data integrity
  • Independence: Ability to manage your own time, stay organized, and work efficiently with minimal supervision
  • Communication: Clear verbal and written communication skills for cross-functional internal alignment
  • Adaptability: A flexible approach to evolving workflows and structured performance metrics
  • Minimum of a High School Diploma or GED required (Post-secondary education is an asset)
  • Proficient with standard corporate computer applications, including Microsoft Word and Excel
  • Candidates with a history of stable, long-term tenure in previous roles are highly preferred

Nice to have

Post-secondary education is an asset

What we offer

  • No Phone Work
  • Comprehensive Onboarding: Benefit from a structured, supportive 1-to-2-week training period alongside a welcoming team of 18 professionals
  • Low Meeting Fatigue: Beyond a daily 15-minute morning huddle, total meeting time is typically under one hour per day
  • Career Growth: Join an organization that values a career-driven mindset, offering a long-term contract with the potential for extension or permanent conversion

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