Service Manager Jobs

Alfa-Executive Solutions

Location:
United States, Texas

Category:
-

Contract Type:
Not provided

Salary:

140000.00 USD / Year

Save Job

Apply Position

Job Description:

Our client is a market-leading specialist in aerial and access equipment seeking an accomplished Service Manager to join their expanding team in Texas. This is a significant career opportunity for a driven professional with experience in the management and maintenance of powered access equipment such as scissor lifts, boom lifts, and telehandlers. The Service Manager will lead, coordinate, and optimise all aspects of the post-sales equipment service function for the Texas region, ensuring maximum customer satisfaction, equipment availability, and compliance with stringent health and safety standards. The postholder will manage a team of engineers and technicians, oversee the workshop and field service operations, and drive service performance KPIs.

Job Responsibility:

Lead and manage a team of service engineers and support staff
Delegate and prioritise workshop and field service assignments for access equipment
Oversee compliance with safety regulations and company quality standards at all times
Track and report on performance metrics, including response times, repair turnaround, warranty work, and customer feedback
Liaise closely with customers, sales departments, and manufacturer partners to ensure seamless service delivery
Implement processes for improving service efficiency, preventative maintenance, and parts management
Support the business in technical training, recruitment, appraisals, and the development of service staff
Control workshop budgets, cost-effectiveness, and asset management in line with business objectives

Requirements:

Proven track record as a Service Manager, Supervisor, or Senior Engineer within the aerial/access equipment sector (scissor/boom lifts, telehandlers, or similar)
Strong technical understanding of powered access equipment, including fault diagnosis and maintenance best practices
Demonstrable ability to manage and motivate multi-skilled service teams
Excellent organisational, communication, and interpersonal skills
Knowledge of relevant US safety standards and regulations
Customer-focused with a proactive and solutions-oriented approach
IT literate with experience using industry service and maintenance software

What we offer:

package (to be discussed)

Additional Information:

Job Posted:
December 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Service Manager