Service Manager

• Lead, develop, manage and be accountable for your team and services
• Support the hospital discharge of our services users into a community setting
• Provide positive leadership, direction and management of the support services
• Ensure the delivery of robust business and financial performance
• Work flexibly
• Establish the Service Team
• Work collaboratively with them in planning, scheduling, and implementing individual care and support
• Ensure the highest standard of care is delivered by a skilled, motivated and client focused team
• Ensure quality assurance and compliance across all services

• Minimum 2 years supervisory/management experience within a relevant care setting
• A track record of working within services for people with learning disabilities and autism
• Experience of positive behavioural support (minimum 18 months)
• Extensive working knowledge of legislation and standards affecting the development and delivery of our services
• Responsible for ensuring and maintaining good governance and mandatory compliance across the services at all times
• Financial responsibility and reporting to Head of Operations or equivalent
• Excellent communication and organisational skills
• Leadership Qualities
• IT literate
• Ability to lead and motivate a team and provide a clear sense of direction
• Person Centred Approach

S/NVQ Level 5 (in both management and care) or equivalent

• Accredited training
• Access to training bursaries
• A minimum of 33-days paid holiday a year, including bank holidays (pro-rata for part time staff)
• An employer contributory pension scheme
• A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
• Life cover 2 x Annual Salary
• Refer a Friend Incentive £250 Bonus (terms and conditions apply)