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Medaille Trust Logo Medaille Trust · Public Sector

Service Manager

United Kingdom, Swindon Employment contract 38025.00 GBP / Year · Job Posted May 20, 2026

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Job Description

We are currently advertising for a Service Manager in the Swindon area. The role will involve supporting the Safehouse Project Manager in overseeing services for survivors of modern slavery and human trafficking.

Job Responsibility

  • Oversee the day-today operations of the safehouse accommodation and services for potential victims of modern slavery in the service and their dependents
  • Work with the Modern Slavery Case Workers to supervise their production of support plans, updating records accurately and reporting key changes
  • Prepare the client for exit, repatriation and any other resettlement plans

Requirements

  • Strong knowledge of Health & Safety, safeguarding, and quality frameworks
  • Excellent communication, organisational, and IT skills
  • Experience of working with vulnerable adults, the ability to work within a residential or community setting with non-UK residents
  • Willingness to work flexibly, including evenings, weekends and bank holidays
  • Willingness to be part of an on call rota
  • Ability to get to and from the project via public transport or own car if necessary to attend the project whilst on call
  • Must submit a completed Medaille Trust Application Form
  • Subject to satisfactory Disclosure & Barring Service checks
  • Ability to drive with a valid licence with use of own vehicle insured for business purposes is desirable

Nice to have

Ability to drive with a valid licence with use of own vehicle insured for business purposes

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