CrawlJobs Logo
Social Value Portal Ltd Logo Social Value Portal Ltd · -

Service Manager

United Kingdom, Durham Employment contract 35520.00 - 51060.00 GBP / Year · Job Posted July 13, 2026
Apply Position
Job Link Share

Job Description

An exciting opportunity has arisen for an experienced leader to join County Durham Drug and Alcohol Recovery Service (CDDARS) as our Service Manager – Enhanced Care Pathways. In this rewarding role, you'll lead a dedicated team delivering high-quality services that support people affected by drug and alcohol use and related areas. Working closely with senior leaders, commissioners and partner organisations, you'll oversee service delivery, drive continuous improvement and ensure positive outcomes for the people we support. You'll play a key role in managing service performance, maintaining high-quality standards and developing strong partnerships across the region, helping to ensure services remain responsive to local need while supporting your team to deliver person-centred care. This role involves regular travel across County Durham to support multiple service locations, attend partnership meetings and work closely with stakeholders. Flexibility to travel is therefore an important part of the role.

Job Responsibility

  • Lead, motivate and develop a multidisciplinary team, creating a positive culture that supports high performance and continuous learning
  • Ensure the delivery of safe, effective and high-quality services that achieve positive outcomes for the people we support
  • Monitor service performance, contractual requirements and quality standards, using data and insight to drive continuous improvement
  • Build and maintain strong relationships with commissioners, partner organisations and key stakeholders
  • Oversee budgets and resources to ensure services are delivered efficiently and effectively
  • Promote innovation and best practice while ensuring compliance with safeguarding, governance and organisational policies
  • Represent Waythrough at partnership meetings and contribute to the ongoing development of services across the region

Requirements

  • Leadership or management experience within substance misuse services
  • Experience managing and developing teams to deliver high-quality, person-centred services
  • A strong understanding of the needs of people affected by drug and alcohol use and related areas
  • Experience monitoring performance, managing quality standards and driving service improvement
  • Excellent communication and relationship-building skills, with the ability to work collaboratively with a wide range of internal and external partners
  • The ability to manage competing priorities and perform confidently within a fast-paced environment
  • A recognised management qualification (or equivalent experience) is essential
  • Level 3 qualification in Substance Misuse is desirable
  • Full UK driving licence and access to own vehicle is desirable

Nice to have

  • Level 3 qualification in Substance Misuse
  • Full UK driving licence and access to own vehicle

What we offer

  • 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
  • Pension scheme with 4.5% employer contribution, matched up to 6.5%
  • Life assurance (3× annual salary)
  • Enhanced sick pay and family-friendly pay
  • Birthday leave and the option to buy up to 5 extra days’ annual leave
  • Professional fee reimbursement for relevant qualifications
  • 24/7 online GP access and Employee Assistance Programme
  • Recognition and long service awards via our Way to Go and Aspirations portals
  • £500 Recommend a Friend bonus
  • Cycle to Work scheme and Credit Union membership
  • Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
  • Free will writing service and wellbeing initiatives throughout the year
Social Value Portal Ltd - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Service Manager

8 matching positions

Service Manager

Location
Location
United Kingdom , Knaresborough
Salary
Salary:
45000.00 - 65000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven track record as a Service Manager or in a similar leadership role within automotive retail
  • Skilled in improving performance, boosting profitability, and enhancing operational efficiency
  • Strong leadership, communication, and organisational abilities
  • Passion for delivering an exceptional customer experience
Job Responsibility
Job Responsibility
  • Leading your team to deliver outstanding customer satisfaction and exceed manufacturer benchmarks
  • Managing departmental costs and ensuring alignment with business plans
  • Maintaining strict compliance standards, including accurate customer data collection
  • Ensuring all manufacturer guidelines are met across the service department
  • Creating a safe, organised, and efficient working environment
  • Driving performance through coaching, development, and effective team leadership
What we offer
What we offer
  • No weekend working
  • Company car
  • 25 days holiday plus bank holidays (rising with length of service)
  • Dale Carnegie training and ongoing professional development
  • Preferential service rates
  • Share Incentive Scheme & colleague purchase scheme
  • Online rewards platform with cashback and discounts
  • Enhanced maternity & paternity packages
  • Pension scheme
  • Fulltime
Read More
Arrow Right

Service Manager

An excellent permanent opportunity has now arisen for a Service Manager to join ...
Location
Location
United Kingdom , Stokesley
Salary
Salary:
40000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • QCF Level 5 Leadership and Management/Registered Managers Award/NVQ Level 4 Health and Social Care (Preferred) or willing to work towards
  • Strong staff management skills
  • Excellent knowledge of CQC regulations, health and social care legislation and regulatory requirements
  • Enthusiasm, passion and determination to achieve Outstanding and deliver the highest quality person cantered care
  • Proven experience as a Service Manager, or significant experience as a Deputy Manager with a clear track record of leading teams, managing services, overseeing quality and compliance, and who is ready to step into a Service Manager role
Job Responsibility
Job Responsibility
  • Provide leadership, management, and clear direction in delivery of all services within your defined area(s) of responsibility
  • Work alongside the Area Manager for your allocated area within the organisation, supporting with the strategic overview and direction of the services
  • Assist in developing, implementing, and maintaining the organisational overall aims and objectives/targets
  • Evaluate the outcomes of the people supported and make amendments as required, alongside the Area Manager and PBS Lead
  • Lead, direct and support Team Leaders and Support Workers and other colleagues to provide and maintain the highest quality service
  • Be accountable for all contractual regulations to ensure that all compliance is fully met, and robust quality assurance measures are monitored across the service
  • Be based within the services the majority of the week ensuring compliance and oversight is at the forefront
What we offer
What we offer
  • Salary £40,000
  • 25 days annual leave plus bank holidays
  • Employee Assistance Programme offering counselling and other support services
  • Employee Recognition Awards
  • Company pension scheme
  • Company events
  • Fulltime
Read More
Arrow Right

Service Manager

Are you an experienced Service Manager looking to take the next step with a forw...
Location
Location
United Kingdom , Glasgow
Salary
Salary:
47000.00 - 62000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experienced Service Manager (or in a closely aligned senior service leadership role) with a proven track record of improving performance, profitability and efficiency
  • Strong leadership and people management skills
  • Ability to engage, motivate and develop high‑performing teams
  • Commercially astute
  • Customer‑focused
  • Effective communicator
  • Drive and credibility to lead a department
Job Responsibility
Job Responsibility
  • Delivering customer satisfaction levels above the manufacturer national average
  • Ensuring robust processes and controls are in place across the service operation
  • Managing departmental costs in line with business plans while maintaining quality and service standards
  • Ensuring full compliance with manufacturer and Group standards
  • Creating and maintaining a safe, professional working environment
  • Monitoring, developing and motivating colleague performance to maximise results
What we offer
What we offer
  • Company car
  • No weekend working
  • 25 days holiday, rising with length of service, plus bank holidays
  • Access to online rewards platform with cashback and high‑street discounts
  • Preferential service rates
  • Colleague vehicle purchase scheme
  • Share incentive scheme
  • Pension scheme
  • Enhanced maternity and paternity benefits
  • Ongoing training, development and clear career pathways
  • Fulltime
Read More
Arrow Right

Service Manager

Steps Newfield View are currently recruiting a Service Manager for our Supported...
Location
Location
United Kingdom , Selby
Salary
Salary:
Not provided
nationalcaregroup.com Logo
National Care Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong background in learning disabilities, mental health, or complex needs
  • Level 3 or equivalent/ above qualification in Health & Social Care (or equivalent experience)
  • Proven leadership across multiple sites
  • Natural people-leader with coaching and mentoring skills
  • Full UK driving licence and access to a vehicle
Job Responsibility
Job Responsibility
  • Motivate, lead and develop a passionate team
  • Ensure high-quality, person-led care across all services
  • Be visible, hands-on, and lead from the front
  • Deliver and monitor activities that support wellbeing and outcomes
  • Work in line with values, policies, and care standards
  • Build positive relationships with stakeholders, families, and professionals
What we offer
What we offer
  • Competitive Salary
  • Fast-track career development and expert training
  • Digital Perks Platform – discounts on hundreds of brands
  • Stream – get paid as you earn
  • Inclusive, welcoming, values-led culture
  • Be part of a provider at the forefront of care innovation
  • Fulltime
Read More
Arrow Right

Service Manager

We have an exciting opportunity for an experienced, motivated, and dynamic indiv...
Location
Location
United Kingdom , Liverpool
Salary
Salary:
32985.00 - 37755.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Diploma in Health & Social Care Level 5 (or higher), or equivalent qualification
  • A management qualification, or willingness to work towards one
  • Experience supporting adults with complex or challenging behaviours from a management perspective
  • Previous supervisory or management experience within the care sector
  • A genuine passion for making a difference in people's lives
  • Self-motivated, empathetic, and able to lead a team effectively
Job Responsibility
Job Responsibility
  • Take overall responsibility for the day-to-day running of the service
  • Coordinate new referrals and assessments, working closely with multi-disciplinary teams to ensure individuals receive high-quality, person-centred care
  • Lead and manage a team of Support Workers, clinical leads and a Deputy Manager providing guidance, supervision, and support
  • Ensure the service operates in full compliance with CQC regulatory standards and best practice
What we offer
What we offer
  • Ongoing management training and development opportunities
  • Occupational sick pay
  • Enhanced annual leave (33 days plus bank holidays)
  • Flexible working options
  • Excellent pension scheme
  • Enhanced employee healthcare benefits
  • Death in service scheme
  • Enhanced DBS paid for by SIS (T&Cs apply)
  • £350 Refer-a-Friend bonus (T&Cs apply)
  • Fulltime
Read More
Arrow Right

Service Manager

We are currently seeking a compassionate, proactive, and experienced Service Man...
Location
Location
United Kingdom , Clacton
Salary
Salary:
30000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience: Previous experience in a similar role, ideally within social care or health services, supporting individuals with complex needs
  • Leadership: Strong leadership and management skills with the ability to motivate and inspire a team
  • Person-Centred Approach: A passion for supporting individuals to live fulfilling, independent lives
  • Knowledge of Safeguarding and DOLS: In-depth knowledge of safeguarding procedures and the legal frameworks surrounding DOLS
  • Risk Assessment and Care Planning: Ability to conduct risk assessments and update care plans effectively
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to engage with people from all backgrounds
  • Compliance Knowledge: Understanding of the regulatory environment, including CQC guidelines, and experience with audits and quality assurance
  • Organisational Skills: Strong organisational skills and the ability to manage multiple tasks efficiently
  • Problem Solving: Ability to work proactively and creatively to resolve challenges
  • Previous Experience of PBS: Experience in Positive Behaviour Support (PBS) and NAPPI training (preferred)
Job Responsibility
Job Responsibility
  • Managing and Supervising Support Workers: Oversee a team of support workers to ensure high-quality care and support is provided
  • Individual Care Plans: Regularly update and review care plans, ensuring they remain person-centred and appropriate to the needs of the individuals we support
  • Risk Assessments: Conduct and review detailed risk assessments, ensuring compliance with DOLS (Deprivation of Liberty Safeguards) and the safety of individuals
  • Managing Compliance and Audits: Ensure that all compliance requirements, including audits and regulatory standards, are met
  • Attending Reviews and Meetings: Attend care reviews, stakeholder meetings, and liaise with families and professionals to ensure the best outcomes for individuals
  • Promoting Independence and Individuality: Ensure that the support provided enables individuals to live as independently as possible while respecting their unique preferences and needs
  • Team Development: Hold regular supervisions, conduct team meetings, and ensure the ongoing training and development of your team
  • Recruitment and Staffing: Lead the recruitment process for support workers, ensuring staffing levels meet the demands of the service
  • Supporting Daily Activities: Oversee support in daily activities such as personal care, medication administration, and maintaining a clean and accessible home environment
  • Ensuring Healthy Relationships: Foster an environment that promotes positive and respectful relationships between individuals, support workers, and their families
What we offer
What we offer
  • Flexible Working
  • Full-time, permanent contracts with flexibility to support a healthy work-life balance
  • Comprehensive Training: Access to the Optimo Learning Academy, with ongoing training and development to help you grow within your role and the company
  • Career Progression: Opportunities for career advancement within our growing organisation
  • Supportive Team Environment: Be part of a friendly and supportive team committed to delivering the highest standard of care
  • Employee Assistance Programme (EAP): Access to Health Assured, providing professional support whenever you need it, because your wellbeing matters
  • Reward Gateway: A reward and recognition platform offering discounts on everyday spending, colleague recognition, and celebration of key milestones
  • £500 Refer-a-Friend Scheme: Receive £250 on your start date and £250 upon successful completion of your probation period
  • Funded DBS Check: If you require a new DBS check, the cost will be covered by the company
  • Paid Pre-Employment Training: All pre-employment training is paid, with payment issued after you successfully commence your role
  • Fulltime
Read More
Arrow Right

Service Manager

Are you a strong leader with a passion for engineering, operations and deliverin...
Location
Location
United Kingdom , Nottinghamshire
Salary
Salary:
42000.00 GBP / Year
boden-group.co.uk Logo
Boden Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • HNC, HND or equivalent qualification in Building, Civil, Electrical or Mechanical Engineering, or relevant industry experience
  • A management-level Health & Safety qualification such as SMSTS
  • Proven experience managing planned and reactive maintenance within facilities management, engineering or property maintenance environments
  • Experience leading teams, contractors and small construction or engineering projects
  • Knowledge of statutory compliance including Legionella, Asbestos and safe systems of work
  • Strong IT skills, particularly Microsoft Excel, Word and CAFM systems
  • Excellent communication, leadership and stakeholder management skills
  • A proactive approach with strong problem-solving and decision-making abilities
  • Willingness to participate in an out-of-hours on-call rota and undertake additional site responsibilities where required.
Job Responsibility
Job Responsibility
  • Ensure the effective delivery of planned, reactive and small additional maintenance works across a diverse property portfolio
  • Lead and coordinate supply chain partners, ensuring work is completed safely, efficiently and to the highest quality standards
  • Review Risk Assessments and Method Statements (RAMS), carry out site inspections and ensure compliance with Health & Safety legislation
  • Manage statutory compliance across disciplines including Legionella, Asbestos, Confined Spaces and other critical building safety requirements
  • Act as the key point of contact for client representatives and end users, building trusted relationships and responding proactively to maintenance requirements
  • Oversee maintenance activities through CAFM systems, ensuring all work is accurately recorded and completed within agreed timescales
  • Manage budgets, control operational risks and contribute to future maintenance planning and lifecycle strategies
  • Promote a strong safety culture while supporting sustainability and continuous improvement initiatives across the estate.
What we offer
What we offer
  • Competitive salary of up to £42,000
  • 25 days annual leave
  • Single private medical cover
  • Life assurance (2x annual salary)
  • 6% matched pension contribution
  • Ongoing training and professional development opportunities
  • Supportive, collaborative and purpose-driven working environment
  • The opportunity to work on a prestigious, high-profile estate with genuine career progression opportunities.
  • Fulltime
Read More
Arrow Right

Service Manager

To effectively manage the service department, ensuring all plant and equipment i...
Location
Location
United Kingdom , St Albans
Salary
Salary:
Not provided
mobriengroup.com Logo
M O'Brien Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a Service Manager or senior workshop role within plant hire, construction, or related industries
  • NVQ Level 3 in Plant Maintenance (or equivalent)
  • Strong leadership and people management skills
  • Solid understanding of plant maintenance, servicing, and compliance requirements
  • Excellent organisational and problem-solving abilities
  • High attention to detail and ability to meet deadlines
  • Strong Health & Safety mindset
  • Team player with a hands-on approach
  • Driven, organised, and solutions-focused
  • Strong communicator with the ability to motivate teams
Job Responsibility
Job Responsibility
  • Oversee the inspection and preparation of hire equipment
  • Manage all major and minor repairs, ensuring maximum equipment availability
  • Lead and manage workshop staff, including mobile fitters and support personnel
  • Ensure full compliance with workshop health & safety standards and procedures
  • Maintain compliance across workshop and yard operations
  • Keep all statutory training and certifications up to date
  • Deliver regular toolbox talks and performance updates to staff
  • Monitor and process workshop timesheets
  • Analyse costs and review purchase orders to identify savings and control overspending
  • Support recruitment of workshop and mobile staff where required
What we offer
What we offer
  • Competitive salary (DOE)
  • Long-term career opportunity within a growing business
  • Supportive and professional working environment
  • Opportunity to make a direct impact on depot performance and fleet availability
  • Fulltime
Read More
Arrow Right