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Service Manager

United Kingdom, Caernarfon Employment contract 34416.57 GBP / Year · Job Posted June 29, 2026
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Job Description

Come and make a real difference: we’re looking for a Service Manager to help make everyday remarkable for our friendly team in Caernarfon. We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community, as a Service Manager, you can play a vital role in this.

Job Responsibility

  • day-to-day operation and management of two support services
  • proactively engaging with the continued development of the service
  • provide motivational leadership and direction to your team
  • enabling them to provide quality, person centred support
  • build positive relationships with all stakeholders
  • carry out frequent reviews of support requirements including service delivery plans, support plans, progress log and risk assessments following principles of person-centred and relationship-centred Active Support
  • manage a team of support workers with responsibility for all aspects of team management and development
  • encourage and coach them to creatively problem solve and develop

Requirements

  • experience supporting people with learning difficulties in a social care setting
  • Level 5 qualification in Health and Social Care (or actively working towards or willing to)
  • a strong caring nature to support others to live an enriched life and fulfil their potential
  • effective communication and the ability to influence others
  • a working knowledge and understanding of the Care Council for Wales Code of Practice
  • flexibility to work shifts and provide cover as required
  • Welsh language skills so you can effectively communicate with Welsh-speaking service users and meet their cultural and linguistic needs

What we offer

  • Training and development opportunities
  • 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
  • Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
  • Company pension
  • Benefits and discount platform
  • Blue Light discount card
  • travel expenses paid 55p per mile

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