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This role will be 5 days a week onsite in Gloucestershire. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Job Responsibility:
Provide expert technical support in infrastructure services, responding to complex issues and inquiries
Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks
Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance
Collaborate with the team to improve infrastructure efficiency and resolve technical challenges
Participate in the development of infrastructure documentation, including incident reports and configuration details
Apply deep technical knowledge to address complex infrastructure-related problems
Follow established best practices and standards in infrastructure service delivery
Apply critical thinking and technical skills to find solutions to infrastructure issues
Requirements:
Bachelor's degree in a relevant field or equivalent combination of education and experience
Proven experience in infrastructure technology analysis
Proficiencies in data analysis and problem-solving
A continuous learner that stays abreast with industry knowledge and technology
Nice to have:
An advanced degree in a relevant field is a plus
Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus