Service Manager - Pool and spa services Job at 11 Recruitment (Stratton)

Director of Wellness

Responsible for managing and supervising all areas of the spa, pool and beach ar...

Location

Malaysia , Langkawi

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Business Administration, Recreation/Health Club operations, Hotel and Restaurant Management, or related major
4 years' experience in spa, guest services, front desk, sales and marketing, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
3 years' experience in spa, recreation/health club, guest services, front desk, sales and marketing
Knowledge of spa and salon services and equipment
Sales orientation and techniques
Basic computer skills
Mathematical reasoning
Oral and reading comprehension
Writing skills

Job Responsibility

Manage spa and recreation operations and budgets
Manage spa and recreation sales and marketing strategy
Manage spa and recreation revenue management strategy
Ensure and deliver exceptional customer service
Conduct human resources activities
Manage pool and beach areas including maintenance and cleanliness
Coordinate delivery of spa services
Oversee retail product research and purchasing
Monitor spa and recreation sales to meet revenue goals
Develop and manage children's program

What we offer

Opportunity to work with global luxury brand
Career development plans
Employee recognition programs
Collaborative work environment
Equal opportunity employer

Fulltime

Spa Attendant

This role plays a pivotal role in maintaining the cleanliness and efficiency of ...

Location

United Kingdom , Maidenhead

Salary:

Not provided

Cliveden House

Expiration Date

Until further notice

Requirements

Take pride in checking changing room areas and swimming pool for cleanliness every 30 minutes
Take pride in assisting the Fitness Instructor in maintaining the cleanliness of all fitness equipment when requested, understanding teamwork and flexibility
Report any maintenance faults to the Spa Housekeeper or other Manager if unavailable
Respectfully assist guests and members with any queries where ever possible and referring to a Senior Manager if required
Ensure a continual supply of clean towels and robes is available to members and guests
Ensure shower gel, shampoo and water is always in plentiful supply for the Club guests
Open or close the out door pool
Clear dirty plates and glasses from pool area

What we offer

£2500 estimated annual Tronc (non-contractual)
29 days of annual leave, including bank holidays
Regular team gatherings and appreciation events
Complimentary team meals
Uniform provided
Staff accommodation available if required
Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide
Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
Discounts on spa treatments and products
Special gifts based on length of service

Fulltime

Spa Receptionist

Responsible for greeting guests, communicating spa and salon treatments and serv...

Location

United States , Albuquerque

Salary:

14.62 USD / Hour

Casino Careersv

Expiration Date

Until further notice

Requirements

Must be 18 years or older
High School Diploma or General Education Degree (GED) equivalent, preferred
Six (6) months cash handling experience, required
Six (6) months general spa/salon experience, Preferred
Must be able to acquire and maintain Gaming License issued through POIGRA
Must be able to successfully pass a pre-employment drug test and background investigation
Must be flexible with work schedule
Must maintain all Isleta Resort and Casino-wide educational and certification requirements
Must possess and maintain an American Red Cross CPR Certification and Health Card, required
Must possess/obtain and maintain a New Mexico Alcohol Servers License, required

Job Responsibility

Responsible for greeting guests, communicating spa and salon treatments and services, scheduling appointments, maintaining a safe and inviting spa environment while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests
Responds to all guest needs and requests in an informative, professional manner while using appropriate customer service etiquette
Schedules guests for services while implementing proper procedures
Informs guests of salon and spa services
Closes sales and encourages guests to pre-book services
Offers cross-service recommendations
Executes standard telephone procedures using appropriate customer service etiquette
Confirms scheduled appointments with reminder phone calls to guests
Informs service professionals of arrived guests
Resolves guest challenges utilizing support from Salon Manager/Supervisor

What we offer

Comprehensive Benefits package
matching 401K program
Career Development & Advancement
Generous PTO
Recognition & Incentives
Team Member Dining
opportunities for Community Engagement

Fulltime

Pool and Spa Service and Repair Technician

Apply now to be a Poolwerx Pool Service and Repair Technician! Monday through Fr...

Location

United States , Arvada

Salary:

50000.00 - 60000.00 USD / Year ▼

Poolwerx

Expiration Date

Until further notice

Requirements

A valid driver's license
Be 21 or older for motor vehicle insurance purposes
Ability to lift or carry up to 50lbs
Certified Pool Operator (CPO) preferred
A minimum of two years experience in a similar position
Excellent interpersonal and customer service skills
Sales and marketing awareness and skills
Basic level calculation skills
Ability to work independently and as part of a team
Ability to self review work to ensure proper completion and how to improve future similar jobs

Job Responsibility

Provide a reliable, efficient, and professional service to clients
Troubleshoot and repair pool and spa equipment such as pumps, heaters, sanitizers, filters, and other standard pool and spa equipment
Perform all needed repairs and/or installations professionally and safely, in line with manufacturer recommendations and all applicable codes
Confirm work done on site solves the problem and diagnose any new issues discovered or problems with work done to limit callbacks
Load vehicle with standard and out of ordinary stock
Ensure all stock removed from the applicable storage is accurately recorded
Maintain stock counts on your vehicle and ensure required tools to perform services are stocked and in good condition
Record all materials and products used on site through our CRM system, currently Skimmer, for invoicing purposes
Identify poolside opportunities for upselling/sales opportunities
Maintain accurate and current technical information and skills

What we offer

Competitive salary
Opportunity for advancement
Training & development
Paid training on the Latest Technology and Products
Company-issued vehicle and tools provided
Paid Holidays
Year-round work
PTO
Medical
Flexible Hours

Fulltime

Vice President, Wellness, Global

As Vice President of Wellness, you will play a pivotal role in shaping and eleva...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Rosewood Hotel Group

Expiration Date

Until further notice

Requirements

Minimum 10 years of luxury spa or wellness experience, with at least 5 years in a senior leadership role
Strategic mindset with strong business acumen and the ability to drive profitability and brand positioning through wellness
Exceptional interpersonal and leadership skills, with the ability to coach, mentor, and collaborate across all levels of the organization
Bachelor’s degree in Hotel Management or equivalent preferred
deep understanding of hotel operations and their interface with wellness

Job Responsibility

Lead initiatives to position RWHG as a global leader in wellness and lifestyle, driving brand differentiation and preference
Oversee the design and development of wellness facilities including gyms, spas, pools, resort recreation, and children’s areas
Guide service and performance standards across wellness areas, supporting properties in maximizing revenue and guest satisfaction
Collaborate with cross-functional teams and property leadership to ensure cohesive execution of wellness strategies and pre-opening support
Recommends and assists in ROI projections for wellness renovations, working with the operator and design & project services teams
Identifies and develops wellness talent, both through internal and external resources
Assists with on-site co-ordination pre-opening, and guides the wellness team through the pre-opening phase
Gives input and direction to training needs across wellness areas, ensuring they are comprehensive and leading market trends
Is a mentor to wellness team members and ensures that key personnel are actively integrated with the senior on property management team
Assesses and reviews revenue streams across the properties wellness areas, providing support to ensure these are being maximised

Fulltime

Spa Supervisor

Responsible for monitoring, overseeing, and administering the day-to-day Spa ope...

Location

United States , Albuquerque

Salary:

18.04 USD / Hour

Casino Careersv

Expiration Date

Until further notice

Requirements

Minimum two (2) years Supervisor/Manager experience in business and services in a high volume environment
Excellent customer service
Able to lead and mentor a team
Have interpersonal skill to deal effectively with all business contacts
Professional appearance and demeanor
Must possess/obtain and maintain a New Mexico Alcohol Servers License within 30 days of hire
High School Diploma or GED
Three (3) months cash handling experience
Must be able to acquire and maintain Gaming License issued through POIGRA
Must be able to successfully pass a pre-employment drug test and background investigation

Job Responsibility

Resolves external guest issues and problems in a timely and professional manner
Maintains inventory of spa materials, retail offerings, and other operational supplies
Assists with opening/closing duties of the spa, pool area, and fitness center
Interacts with other departments
Ensures guest satisfaction and comfort throughout the spa experience
Ensures all staff performance is in compliance with all spa protocols and policies
Creates and promotes the ambiance for relaxation
Assists in maintaining and organizing the dispensary
Maintains records of repairs needed for fitness center equipment
Responds to emergencies and guest complaints

What we offer

Comprehensive Benefits package
Matching 401K program
Career Development & Advancement
Generous PTO
Recognition & Incentives
Team Member Dining
opportunities for Community Engagement

Fulltime

Male Fitness Instructor

We are currently looking for a Male Fitness Instructor, who has strong leadershi...

Location

Bahrain , Bahrain Bay

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

College degree preferred in an exercise science related field (Kinesiology, Exercise Science, Integrative Physiology, Human Movement, Physical Therapy, Exercise Physiology)
A national certification in Personal Training & Corrective Exercise
Ability to provide comprehensive fitness related services to include but not limited to counseling, evaluation, and exercise prescription, body composition assessment (multiple methods) evaluation/interpretation and prescription, postural assessment, and all related fitness assessments
Ability to design and create content for fitness programs and workshops
Involvement and knowledge in exercise programming and training for the over fifties age group
People oriented with positive attitude, professional appearance, and strong customer service skills
Creative and safe approach to applying fitness instruction
Demonstrated ability to manage group fitness sessions
Understanding of high-quality fitness service experience
Willingness to work flexible hours

Job Responsibility

Provide a superior level of fitness instruction to Four Seasons members and guests
Delivers high quality private and group fitness instruction that consistently meets and exceeds the member and guest expectations
Handle all member and guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolve customer complaints, assist customers in all inquiries in connection with club and resort services
Develop and execute training plans that consistently meet and exceed the members’ and guests’ health and wellness goals
Provide personal trainer shift coverage as scheduled by the Director of Spa to satisfy members’ and guests’ demand and to maximize revenue
Assist in the continuing effort to maintain the high quality of physical fitness facility by cleaning fitness equipment as scheduled by the Director of Spa or Spa Manager
Complete all fitness instruction billing in accordance with Four Seasons accounting procedures and fitness department processes
Actively promote personal training and fitness activities through frequent member and guest interactions
Describe the training lessons available and upsell personal training in addition to the entire spa menu to internal (hotel) and external guests/clients

Fulltime

New

Spa Attendant

The Four Seasons Hotel New York Downtown is looking for a Part Time Female Spa A...

Location

United States of America , New York

Salary:

21.00 - 23.00 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Physical mobility as lifting, walking, bending and moving objects up to 50 lbs
Speaking, writing and reading English is required
Positive attitude and willing to learn
1-2-year experience preferred
Flexible schedule and the ability to work all shifts, weekends and holidays

Job Responsibility

Clean and maintain all the spa and fitness area including lockers, fitness and pool deck areas
Restock supplies including towels, coffee and tea
Provide proper and safe guidance to guests to operate and care of all health club equipment
Provide information and assistance to hotel guests
Report equipment malfunctions
Ensure safety procedures are followed
Distribute and stock towels, robes, swimsuits, toiletries, juices, fruits and other amenities
Enforce health club rules and regulation with guests
Clean all the spa including lockers, fitness area, pool decks, steam rooms, massage rooms
Work harmoniously and professionally with co-workers and supervisors

What we offer

Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Parttime

Service Manager - Pool and spa services

11 Recruitment

Location:
Australia , Stratton ▼
Kalamunda

Category:
-

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 25, 2026

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