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Service Manager - Learning Disabilities

United Kingdom, North Tyneside 32000.00 - 34000.00 GBP / Year · Job Posted April 11, 2026
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Job Description

We are looking for a motivated and experienced Support Team Leader / Service Manager to oversee our 6 bed supported living service in North Tyneside. The service supports people with learning disabilities, mental health needs, complex needs, and some mobility issues, helping them live as independently as possible in a safe, supportive environment. This is a fantastic opportunity for an experienced leader who is passionate about quality care and empowering others.

Job Responsibility

  • Lead and inspire a team of support staff, ensuring high standards of care and support are delivered consistently
  • Supervise, mentor, and develop staff to promote a culture of continuous learning
  • Oversee recruitment, training, and workforce development
  • Ensure compliance with CQC regulations, internal policies, and sector best practice
  • Build positive relationships with individuals, families, and external professionals
  • Monitor, review, and update care plans to meet individual needs
  • Manage budgets, resources, and administrative tasks effectively

Requirements

  • Proven experience in a supervisory or management role within a CQC-regulated service
  • Strong leadership and team development skills
  • Level 5 Diploma in Leadership & Management for Health & Social Care (or working towards/completion supported)
  • Knowledge of CQC standards, safeguarding, and best practice in supported living
  • Full UK driving licence and access to a vehicle

What we offer

  • Career progression and professional development opportunities
  • Comprehensive training and ongoing support
  • Pension scheme
  • Employee Assistance Programme (EAP)
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