CrawlJobs Logo
Ariston Logo Ariston · IT - Administration

Service Manager Industry

Germany, Mörfelden-Walldorf · Job Posted March 22, 2026
Apply Position
Job Link Share

Job Description

Global Leaders in Advanced Combustion Technologies: Powering the Path to Sustainable Energy. Cutting-edge combustion technologies for any heating and industrial application. Capitalizing on the synergistic strength of our brands we provide advanced combustion solutions, engineered to cover an extensive range of power from 11 kW to 80 MW. Through elite engineering expertise, we transform complex technical challenges into tailored solutions, ensuring performance, efficiency, and reliability throughout the installation's lifecycle.

Job Responsibility

  • Technical and disciplinary leadership as well as further development of the service team in the industrial burner sector and the dispatching department
  • Active contribution to shaping the service and growth strategy
  • Management and optimization of service operations with regard to quality, cost efficiency, and customer satisfaction
  • Expansion and qualification of the service team in line with strategic objectives
  • Monitoring and further development of relevant service KPIs
  • Analysis and continuous improvement of service processes and internal workflows
  • Close collaboration with Sales, Production, and Technical Order Processing
  • Ensuring resource and deployment planning of service technicians through Industrial Dispatching
  • Support with complex technical issues and escalation cases
  • Participation in standardizing service offerings and documentation
  • Budget responsibility for the Industrial Service division in Germany

Requirements

  • Completed technical training or university degree in mechanical engineering, process engineering, energy engineering, electrical engineering, or a comparable qualification
  • Several years of experience in an industrial service environment, ideally in the field of burner, combustion, or thermal process technology
  • Proven leadership experience in service or technical field operations
  • Strong leadership, communication, and organizational skills
  • Experience working with KPIs and performance management
  • High affinity for processes and experience in optimizing service workflows
  • Structured, solution-oriented working style and customer-focused mindset
  • Confident handling of ERP/service management systems is an advantage
  • Willingness to travel to a moderate extent
  • Business-fluent German skills and fluent English skills desirable

Nice to have

Confident handling of ERP/service management systems

What we offer

  • Attractive compensation, vacation and Christmas bonuses
  • Structured onboarding and individual development opportunities
  • Company car for private use and modern technical equipment (smartphone and laptop)
  • Vacation: 30 days, special leave for special occasions, Christmas and New Year's Eve off, as well as paid child sick days
  • Employer-funded company pension scheme, company health insurance, company doctor, and health management
  • Employee discounts, partnerships such as JobRad and corporate benefits, and company events
Ariston - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Service Manager Industry

8 matching positions

Service Management Service Manager

Negotiate and finalize service agreement and SOWs. Objectively estimate the work...
Location
Location
India , Noida, Uttar Pradesh
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • B Tech /MCA
  • Total Experience Expected: 10-14 years
Job Responsibility
Job Responsibility
  • Negotiate and finalize service agreement and SOWs
  • Objectively estimate the work, resources, and cost required for contractual/bid requirements
  • Manage delivery in line with the contract and service agreement and to the agreed costs and budget to ensure achievement of the agreed margin
  • Identify and apply appropriate services delivery models to optimize costs
  • Ensure certainty of outcome through monitoring of budgets, service level performance, service status, quality control measures and management of risks, issues and changes
  • Identify automation and industrialization ideas to bring efficiency, accuracy and cost reduction in the delivery
  • Lead transition and transformation activities
  • Win additional business, penetration in new areas, support business development activities
  • Identify and drive Digital transformation activities
  • Develop and document standards, policies, procedures, services plans and key performance metrics that support the continual improvement
  • Fulltime
Read More
Arrow Right

Sales Platforms Service Manager-Senior Manager

We are seeking a Sales Platform Service Manager to ensure operational excellence...
Location
Location
India , Pune
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experienced in working with offshore teams and managing global support functions
  • Strong background in sales and customer support, with operational credibility
  • Proficient in Salesforce or similar CRM systems and Configure, Price, Quote tools
  • Excellent decision-making and communication skills, with the ability to influence stakeholders
  • Minimum 3 years’ experience in the telecommunications industry
  • A degree in a quantitative subject or equivalent operational experience
Job Responsibility
Job Responsibility
  • Manage the Global Business Support team relationship, ensuring resources are optimised and KPIs are achieved
  • Conduct monthly service reviews, analyse performance, and track against agreed SLAs
  • Communicate effectively across all levels, ensuring timely resolution of high-impact service issues
  • Act as the primary contact for stakeholder queries and escalations, approving platform change requests where necessary
  • Collaborate with business functions to enhance sales processes and enablement through system reviews and efficiency improvements
  • Own support process management, maintaining documentation and ensuring regular reviews
  • Oversee change request triage and allocate resources for monthly sprint testing
What we offer
What we offer
  • Opportunity to work on global platforms impacting enterprise-level operations
  • Exposure to cross-functional collaboration and strategic decision-making
  • A dynamic environment that encourages innovation and continuous improvement
Read More
Arrow Right

Service Pre Sales Manager - IT Infrastructure Managed Service

We are seeking an experienced Presales Manager in IT Infrastructure Services is ...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
inspirisys.com Logo
Inspirisys Solutions Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10-12 years of direct Presales experience in the Primary sectors with a proven track record of achieving business development
  • Bachelor’s degree in engineering, business, Marketing, Finance, or a related field (MBA preferred)
  • Good understanding of the IT Infrastructure
  • Excellent verbal and written communication skills, with the ability to present to C-level executives and stakeholders
  • Strong analytical skills to assess sales performance, forecast revenue, and identify opportunities for business growth
  • Knowledge of strategic, conceptual, consultative selling
  • Flexibility and adaptability with Pro-active approach to customer engagement
  • Experience in building and responding to RFP’s
Job Responsibility
Job Responsibility
  • Keep abreast on Technology trends and market needs around IT Services
  • Package new offerings to complement the current offerings portfolio
  • Assess the current offerings portfolio and repackage for better penetrations
  • Regular interaction with sales team to understand customer pain points in IT services and suggest remedial measures which can create avenues for business
  • Expertise in contributing towards providing detailed responses to RFP/RFQ/RFI
  • Develop RFP by understanding the customer needs and their business requirement
  • Gather detailed requirements from customer RFP’s
  • Discussions with customer and other stake Holders to seek clarifications on RFP if required
  • Arrive at technical proposal with right Service design & solution based on the RFP needs put together winning solutions in response to RFPs, working closely with sales and delivery owners for delivery imperatives and cost inputs and sales / delivery owners
  • Timely response to all Request for proposals & Information request
  • Fulltime
Read More
Arrow Right
New

Territory Business Manager, Service

As a member of Baxter’s sales team, you’ll be aligned to one of our global busin...
Location
Location
United States , Cleveland
Salary
Salary:
60000.00 - 82500.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong understanding of the solutions selling process
  • Ability to build successful high-level relationships
  • Strong planning, organization, and communication skills
  • Proven influencing skills - adept at ability to understand the needs of, and influence, personnel ranging from nurses to C-level decision makers
  • Demonstrated analytical skills to effectively track sales activity, develop sales plans, understand local market competitive trends, and complete the analysis of sales deals
  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time
Job Responsibility
Job Responsibility
  • Actively identify new profitable revenue growth opportunities and drive toward timely closure
  • Strengthen customer relationships throughout all levels and departments in order to maintain and grow current revenue base
  • Develop and implement a comprehensive sales targeting plan to achieve a dynamic sales funnel in order facilitate growth expectations within assigned territory
  • Use CRM (SalesForce.com) daily, to document and manage the sales funnel, maintain customer contact data including and meeting notes and sales progression
  • Responsible for driving profitable sales growth of all service solutions to include long term service agreements, repair services, and OEM parts
  • Demonstrate an effective understanding of competitive action in the assigned territory and work to develop a plan to address problem areas
  • Prepare, analyze and develop an overall solution for new sales. Draw on resources to ensure profitability of proposals and implementation plans. Conduct negotiations with the health care providers to finalize sales
  • Work collaboratively with other sales contributors, service, and corporate partners to ensure high levels of customer satisfaction
  • Facilitate the inventory and assessment of customer-owned equipment prior to implementing service agreements
  • Maintain individual industry regulatory knowledge as well as technical product knowledge in order to support customer education
What we offer
What we offer
  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
  • medical and dental coverage that start on day one
  • insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Fulltime
Read More
Arrow Right
New

Assistant F&B Service Manager

Location
Location
Germany , Heidelberg
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Training or experience in the hospitality industry
  • Some leadership experience or looking to take the next step in your career
  • Passion for service & a genuine hospitality mindset
  • Organizational skills and a hands-on approach
  • Fluency in German and English
  • Flexibility and team spirit
Job Responsibility
Job Responsibility
  • You will assist in managing our entire F&B service division (restaurant, bar, and events)
  • You will be hands-on and actively involved in day-to-day operations
  • You will motivate, coach, and develop our service team
  • You will ensure that our guests feel completely at ease—every day
  • You will assist with scheduling, training, and ensuring smooth operations
  • You will always keep an eye on quality, standards, and details
  • You will work closely with the kitchen and other departments
What we offer
What we offer
  • Targeted onboarding program
  • Great team from different countries, flat hierarchies with quick decision-making processes & regular feedback
  • Wide selection of internal & external training, personalized development plans, excellent career advancement opportunities, transfer options to sister hotels
  • Permanent employment contract, consideration of schedule preferences, and predictable work hours
  • Numerous employee events & team-building activities
  • Upsell program, Christmas and vacation bonuses, appreciation bonuses, employee referral program, and capital-forming benefits, discounted employee stays and F&B discounts at over 9,000 Marriott hotels worldwide
  • Various wellness and (mental) health programs, healthy and delicious meals in cafeteria, partnership with fitness provider Pfitzenmeier, numerous opportunities for social engagement
  • Fulltime
Read More
Arrow Right
New

Service Manager

Location
Location
United States , Town of Wilmington
Salary
Salary:
100000.00 - 135000.00 USD / Year
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma or equivalent
  • Current driver's license if driving a company vehicle or personal vehicle in the course of conducting business (e.g., client visits, managing technicians, etc.)
  • Minimum of three (3) years of management experience in electronic security, service or related industry
  • Minimum of three (3) years of experience in Project Management, Client Management, Engineering, or as a Senior Field Technician (techniques & tools) or equivalent
  • Ability to travel up to 20% in a designated region
  • Possess the ability to remotely troubleshoot technical electronic and software-based issues
  • Proficient with MS Office Suite (Teams, Excel, Outlook, PowerPoint, Project, SharePoint, and Word)
  • Possess a technical acumen, along with analytical and decision-making skills
  • Self-motivated with the ability to motivate and influence others
  • Ability to establish and maintain effective working relationships with both internal and external customers
Job Responsibility
Job Responsibility
  • Effective leadership skills with the ability to build strong relationships internally with all level of the organization, as well as mange challenging service delivery timelines, and represent the organization during customer site visits and job walks
  • Foster collaboration and maintain strong interdepartmental relationships between installation, service, and sales teams, to include install-to-service turnovers
  • Supervise all service engagements, retention efforts, and technician performance in assigned areas, escalating issues as needed
  • Plan, organize, schedule, and manage daily service activities, providing technical guidance and support to staff, including oversight of field-based job walks
  • Support building an effective service organization focused on customer satisfaction, growth and strong field presence through customer engagement
  • Maintain and monitor customer communication, conduct site visits as needed, and quickly resolve issues, concerns or complaints, while escalating appropriately to leadership
  • Communicate directives and enforce compliance with policies, safety standards and service level agreements, while managing schedules to meet contract requirements
  • Promote new service contracts while supporting operational alignment, business growth, and customer engagement through site visits
What we offer
What we offer
  • Pay: $100,000 - $135,000 annually + 20% bonus potential + company vehicle + gas card
  • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law
  • Fulltime
Read More
Arrow Right
New

Hpe Networking – Commercial Account Manager Service Providers

With the joint solutions of Aruba and Juniper HPE Networking delivers a comprehe...
Location
Location
Germany
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University or Bachelor’s degree or equivalent
  • Knowledge of the Networking market and digital transformation journey
  • Account experience in the Communication Providers’ segment
  • Experience in working with System Integrators, Solution Consulting Companies and Network Equipment Providers
  • Experience in the B2B environment (sales cycles, channels, campaigns) with Service Providers is a plus
  • Partner engagement experience
  • Cultural awareness, sensitivity and ability to work in multiple geographies
  • Demonstrated achievement of progressively higher quota diversity of business customer, and higher-level customer interface
  • Consultative solution selling and business development skills
  • Leadership and initiative in successfully driving sales - prospecting, negotiating and closing deals
Job Responsibility
Job Responsibility
  • Manage and develop major Service Providers to be a successful channel/user of HPE Networking solutions to their end customers in Germany
  • Support the service creation of Service Providers using HPE Networking solutions
  • Target customer: Telefonica, 1&1, EWE, M-NET, VSE, Netcologne, Swisscom, A1
  • Sell Networking solutions and services to support customers to operate and orchestrate reliable services in hybrid and virtualized environments
  • Build a broad network of industry relationships and contacts in the targeted accounts
  • Capture sales opportunities to increase the company’s market share in accordance with HPE’s strategy and execute on sales forecast
  • Set directions for business development and solution replication
  • Creates and grows reference customers
  • Work with HPE account management, presales and delivery teams
  • Collaborate with virtual team to orchestrate and sell complex customer solutions
What we offer
What we offer
  • Competitive salary and extensive benefits package (pension scheme, insurances, company car, bike and car leasing, and other fringe benefits)
  • Work-life balance (flexible working time and hybrid workplace model, 30 vacation days, four HPE Wellness-Fridays, up to six months paid parental leave)
  • Support for education, training, and career development
  • Diverse and dynamic work environment
Read More
Arrow Right
New

Service Manager

H.R. Owen, the UK's leading luxury automotive dealer group, is seeking a Service...
Location
Location
United Kingdom , Hatfield
Salary
Salary:
Not provided
hrowen.co.uk Logo
HR Owen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous Service Manager experience with a prestige or premium vehicle brand
  • Proactive and able to take ownership of your role, with strong attention to detail and an ability to multitask and find innovative solutions to difficult problems
  • Able to operate control systems for all departmental resources, material, financial and personnel, and monitor continuously all factors affecting the achievement of plans
  • Able to communicate effectively with Service Team to ensure maximum commitment and motivation, and ensure the efficient achievement of objectives
  • Passion for the luxury industry, able to recognise excellence and have a basic knowledge of the brands H.R. Owen work with
  • Confident and proficient in the use of Microsoft Office (Word, Excel, PowerPoint & Outlook)
  • Outstanding interpersonal skills
  • Communicate regularly with a wide range of people at all levels across the company
Job Responsibility
Job Responsibility
  • Maximising profit
  • Developing the Service Department
  • Controlling the activities of the Workshop and Front of House Staff
  • Ensuring optimum use of all material, financial, and personnel resources
  • Continuously monitoring the achievement of Customer Service levels
  • Managing the standards of the Service Team with a focus on highest level of customer care
  • Fulltime
Read More
Arrow Right