Service Manager - Complex Care (Supported Living) Job at 360 Resourcing Solutions (Rotherham)

Supported Living Service Manager

As the Service Manager you will have day to day responsibility for the managemen...

Location

United Kingdom , Poole

Salary:

45000.00 GBP / Year

Accomplish

Expiration Date

Until further notice

Requirements

Experienced as a Service Manager within Supported Living
Must hold a NVQ 5 in Health and Social Care
Must be able to register with CQC
Multi-Site Experience
Able to manage dispersed teams
Committed to supporting people to live lifestyles of their choosing
Broad experience of managing people, service and quality within Mental Health and Learning Disabilities
Maintain accurate and clear records
Financial and/or budgetary experience
Excellent time management and organisational skills and the ability to work on own initiative

Job Responsibility

Day to day responsibility for the management of staff to ensure the delivery of person-centered support services for adults with a range of needs including learning disabilities, mental health conditions and associated complex care needs in their own home

What we offer

Bonus Scheme - Earn 21% of your salary
Annual Leave - 32 Days annual leave, inclusive of bank holidays
Career Progression
DBS Check – we cover the cost of your DBS check and subsequent renewals
Ongoing Training and Development
Pension Scheme
Wellbeing Support, Advice and Guidance – via our Employee Assistance Program
Staff Referral Scheme – earn a generous bonus for spreading the word and referring a friend
EPIC Awards – monthly recognition
Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car – available via a Blue Light card and out HAPI app

Fulltime

Service Manager – Complex Care

Service Manager – Complex Care (Supported Living). We are seeking an experienced...

Location

United Kingdom , Rotherham

Salary:

35000.00 - 38000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience as a Service Manager or Deputy Manager within complex care or supported living services
Strong knowledge of CQC regulations, safeguarding, and complex care best practice
Experience supporting individuals with complex behavioural, health, or physical support needs
Excellent leadership, organisational, and communication skills
Level 3 Diploma/NVQ in Leadership for Health & Social Care
Flexible approach to working hours, including participation in on-call duties
Full UK driving licence and access to a vehicle

Job Responsibility

Lead the operational delivery of complex care supported living services, ensuring safe, person-centred care tailored to individual needs
Support individuals with complex behavioural, physical, or health needs, promoting independence and quality of life
Maintain safe staffing levels and ensure staff are trained in specialist care practices, including behaviour support and complex care needs
Build strong relationships with service users, families, healthcare professionals, and local authorities
Oversee assessments, referrals, and care planning, ensuring support packages meet complex needs effectively
Maintain strong visibility within the service and participate in the on-call rota
Ensure full compliance with CQC regulations and relevant legislation
Maintain accurate care documentation, audits, and service reporting
Lead investigations into incidents, complaints, safeguarding concerns, and clinical risk where required
Promote a culture of continuous improvement and best practice in complex care delivery

What we offer

Training & Development: Access to the Optimo Learning Academy and support with further qualifications
Career Progression: Opportunities within the growing Optimo Care Group
Supportive Culture: A collaborative, values driven team environment
Employee Assistance Programme via Wellbeing Matters
Reward Gateway retail discounts platform
£500 Refer-a-Friend Scheme

Fulltime

Regional Operations Manager

Regional Operations Manager to be part of the leadership team within National Ca...

Location

United Kingdom

Salary:

56000.00 GBP / Year

National Care Group

Expiration Date

Until further notice

Requirements

NVQ Level 5 in Leadership in Health and Social Care or equivalent experience or qualification
Experience of developing and managing budgets across a wide team
Accountability and proven experience of managing commercial, quality, and people KPIs across the region
Effective decision-making skills
Ability to effectively manage and develop a team to achieve positive outcomes
Proven experience in developing services within the health and social care sector
Ability to problem solve, implement and manage strategies through to completion
Highly analytical
Excellent IT skills
Full understanding of CQC requirements and legislation

Job Responsibility

Leading a team of Registered Managers across residential and supported living services
Ensuring person centred support is delivered for the individuals we support
Working with the Regional Operations Director to ensure the financial and operational performance of your region
Promoting the highest standards of care and support
Ensuring that quality standards are maintained
Accountability for both internal and external compliance adhering to company policies and regulatory requirements
Developing our services further and ensuring quality in every aspect for the individuals we support
Being responsible for building upon existing trusted relationships and developing new relationships with local commissioners and external agencies including CQC
Having autonomy within your role and have a flexible approach to workload and work base to manage your own time including attendance at meetings, visibility in services and control administrative tasks

What we offer

£3,000 car allowance
33 Days annual leave inclusive of bank / public holidays
Life Assurance
Private Medical Insurance
Leadership development programs to support your career development
Access to Professional Qualifications
A range of different wellbeing support through our health and wellbeing platform
Continuous staff reward schemes: Outstanding Achievement Award and NCG Annual Awards
Stream (formally known as Wagestream)
Access to discount platforms

Fulltime

Case Manager

Blue Star Homecare is a leading provider of in home lifestyle and social support...

Location

Australia , Melbourne

Salary:

Not provided

Blue Star Homecare

Expiration Date

Until further notice

Requirements

Excellent interpersonal communication, networking and negotiation skills
An ability to take the initiative, prioritise, delegate and organise activities
Knowledge of NDIS Care Plans, community resources and service networks for older Australians and their carers
Minimum 2 years Experience with person centred care planning processes, including assessment and establishing client goals
Experience managing client budgets, being responsive and accountable for time sensitive tasks
Ability to work with set KPIs and achieve targets
Experience in the Microsoft Office suite and exposure and/or ability and confidence to acquire skills for in-house client database systems
Tertiary qualifications in allied health, social science, health/welfare discipline, or a related field
In the absence of completed tertiary qualifications, experience in the delivery of person-centred practices in non complex and/or complex case management and/or demonstrated experience with complex service oriented offerings in Disability services
All appointments are made subject to a satisfactory National Police Check conducted by Blue Star Homecare and a valid Working with Children Check provided by the applicant, as requested

Job Responsibility

Review intake information engage new clients, establishing the home care agreement, care plan, budget and connect the client with services and supports
Work mobile, conducting client visits as needed, practicing person centred care planning, providing independent advice and guidance to clients and their families
Work collaboratively with clients, their carers and representatives, ensuring their ongoing needs and preferences supported, to live independently at home
Liaise with Blue Star Homecare employees, stakeholders, partnered service providers on behalf of the client and Blue Star Homecare
Conduct annual reviews for all clients, revising their care plan, goals, services and budget expenditure
Ensure operations are conducted ethically, fairly and within the statutory legal and contractual requirements
Attendance at our Head Office for training and team meetings

What we offer

Flexible working arrangements – WFH
Competitive salary to match your experience

Fulltime

Registered Manager

Registered Manager role within LDC Care Co, overseeing Supported Living services...

Location

United Kingdom , Dover

Salary:

40000.00 GBP / Year

LDC Care Co

Expiration Date

Until further notice

Requirements

Management experience within the Adult Health and Social Care Sector
Experience in supporting complex individuals who have additional challenges
Ability to promote a positive outcome-focused ethos within a service
Caring, passionate, organised and fair

Job Responsibility

Oversee a small cluster of Supported Living services
Manage care and support for 6 – 12 supported individuals with complex needs
Develop support approaches to integrate individuals into local communities, increase independence, and ensure safety
Line manage around 30 team members
Provide an open and engaging environment for staff
Work with an assigned Deputy Manager on managerial tasks
Access and utilise specialist resources within the organisation

What we offer

£1,000 joining bonus
£1,200 annual enhancement for on-call weekends
25 days annual leave + bank holidays
Uncapped bonus scheme
Blue Light Discount Card
Fully funded formal qualification enrolment
Career development pathways
Company contribution pension

Fulltime

Senior Field Care Supervisor

Senior Field Care Supervisor – Supported Living. Join a service where leadership...

Location

United Kingdom , Lincoln

Salary:

35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

NVQ Level 3 in Health & Social Care (or equivalent)
Minimum 3 year’s experience supporting adults with complex needs within Supported Living
Strong knowledge of person-centred care, safeguarding, and CQC standards
Experience supporting individuals with complex behaviours or behavioural challenges
Confident with care management systems (experience with Nourish desirable)
Excellent organisation, rota management, and problem-solving skills
Ability to lead by example and motivate teams across multiple services
Full UK Driving Licence and willingness to travel across local services

Job Responsibility

Oversee the day-to-day delivery of care and support across a cluster of supported living services in Lincoln
Provide leadership, supervision, and guidance to care teams, ensuring high standards of support are maintained
Support with staff recruitment, induction, training and performance management
Ensure care plans, risk assessments, PBS plans, hospital passports and support documentation are accurate, reviewed and outcome focused
Assist in coordinating staff rotas and staffing levels to meet commissioned hours and service needs
Monitor and audit medication, finances, health & safety, and quality assurance documentation
Build strong, trusting relationships with the People We Support (PWS), promoting independence, dignity, and choice
Support individuals with personal care, community access, appointments, and daily living skills when required
Investigate and respond to incidents, complaints, safeguarding, and service concerns
Work flexibly across services and support the transition of new or changing services

What we offer

Competitive salary with regular pay increases
Career progression – clear pathways to leadership roles
Fully paid training and induction to set you up for success
Funded diplomas (Levels 2, 3, 4 & 5) to enhance your skills
Reward & recognition schemes – be celebrated for your hard work!
Exclusive discounts with a Blue Light Card
Free online learning
Cycle to Work Scheme to support your well-being
Enhanced maternity & paternity leave
Employee Assistance Programme for 24/7 support

Fulltime

Complex Care Service Manager

At CFT Care LTD, we are dedicated to providing exceptional care and support to i...

Location

United Kingdom , Colchester

Salary:

33000.00 - 35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a similar role, ideally within social care or health services, supporting individuals with complex needs
Strong leadership and management skills with the ability to motivate and inspire a team
A passion for supporting individuals to live fulfilling, independent lives
In-depth knowledge of safeguarding procedures and the legal frameworks surrounding DOLS
Ability to conduct risk assessments and update care plans effectively
Excellent communication and interpersonal skills, with the ability to engage with people from all backgrounds
Understanding of the regulatory environment, including CQC guidelines, and experience with audits and quality assurance
Strong organisational skills and the ability to manage multiple tasks efficiently
Ability to work proactively and creatively to resolve challenges
Experience in Positive Behaviour Support (PBS) and NAPPI training (preferred)

Job Responsibility

Managing and Supervising Support Workers: Oversee a team of support workers to ensure high-quality care and support is provided
Individual Care Plans: Regularly update and review care plans, ensuring they remain person-centred and appropriate to the needs of the individuals we support
Risk Assessments: Conduct and review detailed risk assessments, ensuring compliance with DOLS (Deprivation of Liberty Safeguards) and the safety of individuals
Managing Compliance and Audits: Ensure that all compliance requirements, including audits and regulatory standards, are met
Attending Reviews and Meetings: Attend care reviews, stakeholder meetings, and liaise with families and professionals to ensure the best outcomes for individuals
Promoting Independence and Individuality: Ensure that the support provided enables individuals to live as independently as possible while respecting their unique preferences and needs
Team Development: Hold regular supervisions, conduct team meetings, and ensure the ongoing training and development of your team
Recruitment and Staffing: Lead the recruitment process for support workers, ensuring staffing levels meet the demands of the service
Supporting Daily Activities: Oversee support in daily activities such as personal care, medication administration, and maintaining a clean and accessible home environment
Ensuring Healthy Relationships: Foster an environment that promotes positive and respectful relationships between individuals, support workers, and their families

What we offer

Flexible Working: Full-time, permanent contracts with flexibility to accommodate work-life balance
Comprehensive Training: Optimo learning academy - Ongoing training and development to help you grow within the role and the company
Career Progression: Opportunities for career advancement within our growing organisation
Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care
Employee Assistance Program: Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters
Reward Gateway - Whether it is giving thanks to colleagues, celebrating meaningful anniversaries, or saving money on your day-to-day spending, our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts
£250 Refer-a-Friend Scheme: Receive a £250 bonus when you refer someone who successfully joins the team

Fulltime

Complex Care Service Manager

At CFT Care LTD, we are dedicated to providing exceptional care and support to i...

Location

United Kingdom , Colchester

Salary:

33000.00 - 35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a similar role, ideally within social care or health services, supporting individuals with complex needs
Strong leadership and management skills with the ability to motivate and inspire a team
A passion for supporting individuals to live fulfilling, independent lives
In-depth knowledge of safeguarding procedures and the legal frameworks surrounding DOLS
Ability to conduct risk assessments and update care plans effectively
Excellent communication and interpersonal skills, with the ability to engage with people from all backgrounds
Understanding of the regulatory environment, including CQC guidelines, and experience with audits and quality assurance
Strong organisational skills and the ability to manage multiple tasks efficiently
Ability to work proactively and creatively to resolve challenges
Experience in Positive Behaviour Support (PBS) and NAPPI training (preferred)

Job Responsibility

Managing and Supervising Support Workers: Oversee a team of support workers to ensure high-quality care and support is provided
Individual Care Plans: Regularly update and review care plans, ensuring they remain person-centred and appropriate to the needs of the individuals we support
Risk Assessments: Conduct and review detailed risk assessments, ensuring compliance with DOLS (Deprivation of Liberty Safeguards) and the safety of individuals
Managing Compliance and Audits: Ensure that all compliance requirements, including audits and regulatory standards, are met
Attending Reviews and Meetings: Attend care reviews, stakeholder meetings, and liaise with families and professionals to ensure the best outcomes for individuals
Promoting Independence and Individuality: Ensure that the support provided enables individuals to live as independently as possible while respecting their unique preferences and needs
Team Development: Hold regular supervisions, conduct team meetings, and ensure the ongoing training and development of your team
Recruitment and Staffing: Lead the recruitment process for support workers, ensuring staffing levels meet the demands of the service
Supporting Daily Activities: Oversee support in daily activities such as personal care, medication administration, and maintaining a clean and accessible home environment
Ensuring Healthy Relationships: Foster an environment that promotes positive and respectful relationships between individuals, support workers, and their families

What we offer

Flexible Working: Full-time, permanent contracts with flexibility to accommodate work-life balance
Comprehensive Training: Optimo learning academy - Ongoing training and development to help you grow within the role and the company
Career Progression: Opportunities for career advancement within our growing organisation
Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care
Employee Assistance Program: Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters
Reward Gateway - Whether it is giving thanks to colleagues, celebrating meaningful anniversaries, or saving money on your day-to-day spending, our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts
£250 Refer-a-Friend Scheme: Receive a £250 bonus when you refer someone who successfully joins the team

Fulltime

Service Manager - Complex Care (Supported Living)

360 Resourcing Solutions

Location:
United Kingdom , Rotherham

Category:
Health and Beauty

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 03, 2026

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