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Service Manager Children Services

westhaven.org.au Logo

Westhaven

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Location:
Australia , Wagga Wagga

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Category:

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Contract Type:
Employment contract

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Salary:

53.84 - 56.22 AUD / Hour

Job Description:

As the Service Manager, Children Services, you will lead and motivate multiple Team Leaders through innovative change to ensure the provision of personalised and exceptional child and young person experiences and continue to place children and young people at the centre of everything we do.

Job Responsibility:

  • Ensure the effective management of Disability compliance requirements
  • Grow Westhaven's impact by increasing the volume of services we deliver to enable people with disability to live life the way they choose
  • Enact continual improvement processes to drive operational efficiency and maintain cost discipline to ensure financial sustainability
  • Build a culture of leadership, accountability and effectiveness
  • Celebrate and nurture an inclusive, diverse and supportive workplace
  • Act as an appropriate and effective role model and promote a culture that reflects Westhavens Core values through demonstrated behaviours and interactions with participants and employees

Requirements:

  • Sound understanding of the needs and supports of people living with a Disability
  • Demonstrate a knowledge of the principles and practices relevant to delivering quality services within a Disability organisation
  • Demonstrated working knowledge of legislation including: Disability Discrimination Act, the NDIS Act, Child Protection Act and relevant legislation relating to safety
  • Knowledge and understanding of the 10 essential elements of Intensive Therapeutic Care and understanding of trauma, attachments, and child development theory
  • A strong understanding of accreditation and compliance requirements in the NDIS sector and the Office of the Children's Guardian
  • Have proven leadership capability in the delivery of change management with hands-on leadership skills and the ability to mentor and skill-develop a team
  • Advanced problem solving capabilities, confidence and emotional intelligence that enables you to resolve complex situations
  • Ability to build and maintain effective relationships with a variety of stakeholders
  • Enthusiasm and a focus and drive to achieve excellence
  • Excellent interpersonal and communication skills, both written and verbal
  • High degree of integrity and strong customer focus
  • Competent user of Google Suite and technology
  • Demonstrated working experience and understanding of the support needs of children and young people with a significant disability across home and community settings
  • Tertiary qualifications related to Health, Allied Health and/or Social Services or demonstrated equivalent experience
  • Current valid NSW Driver's licence
  • Obtain and maintain a current paid Working with Children Check (WWCC)
  • Obtain and maintain a valid National Disability Insurance Scheme Workers Check (NDISWC)
What we offer:
  • Competitive Salary
  • Tax-free salary packaging up to $16,000 per year (pro-rata)
  • Tax-free meal & entertainment card up to $2,650 per year (pro-rata)
  • Fitness Passport to Energise Your Lifestyle
  • Commitment to Diversity and Inclusion

Additional Information:

Job Posted:
May 14, 2026

Expiration:
May 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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