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Compass Associates is proud to partner with a leading provider of adult social care in their search for a skilled and proactive Service Manager to oversee multiple supported living services. This is an exciting opportunity to join a company rated GOOD by CQC, renowned for its values-led culture, inclusive approach, and commitment to empowering people with learning disabilities, autism, mental health needs, and physical disabilities. The successful candidate will play a key role in providing visible, hands-on leadership across two supported living settings, ensuring high-quality, person-centred care while supporting and developing a strong, motivated team.
Job Responsibility:
Lead, motivate, and support a passionate care team across two services
Be visible, hands-on, and lead from the front
Coach and develop team members, ensuring strong performance and engagement
Ensure delivery of high-quality, person-centred care at all times
Monitor wellbeing and outcomes for service users
Participate in audits, quality calls, and project calls with the Registered Manager
Work alongside the Registered Manager to maintain compliance with all relevant regulations and CQC standards
Support implementation of ongoing service improvements
Provide regular supervision, coaching, and development opportunities
Foster a collaborative and motivated team culture
Ensure smooth running of both services, managing resources effectively
Maintain strong relationships with stakeholders, families, and external professionals
Requirements:
Strong experience managing supported living or residential services for adults with learning disabilities, autism, mental health, or complex needs
Level 3 or equivalent qualification in Health & Social Care (or demonstrable experience)
Proven leadership skills across multiple sites
Full UK driving licence and access to a vehicle
Confident, outgoing, and willing to address issues directly
Nice to have:
Experience supporting teams in services with diverse and complex needs
Strong understanding of risk management, safeguarding, and compliance
What we offer:
Fast-track career development and expert training
Inclusive, values-led culture
Digital perks platform with discounts across hundreds of brands
Optional pay advances and Stream – get paid as you earn
Recognition schemes including Employee of the Month and Heroes Awards