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Service Manager – Supported Living

United Kingdom, Greater Manchester Employment contract 30000.00 - 32000.00 GBP / Year · Job Posted March 26, 2026
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Job Description

Compass Associates is proud to partner with a leading provider of adult social care in their search for a skilled and proactive Service Manager to oversee multiple supported living services. This is an exciting opportunity to join a company rated GOOD by CQC, renowned for its values-led culture, inclusive approach, and commitment to empowering people with learning disabilities, autism, mental health needs, and physical disabilities. The successful candidate will play a key role in providing visible, hands-on leadership across two supported living settings, ensuring high-quality, person-centred care while supporting and developing a strong, motivated team.

Job Responsibility

  • Lead, motivate, and support a passionate care team across two services
  • Be visible, hands-on, and lead from the front
  • Coach and develop team members, ensuring strong performance and engagement
  • Ensure delivery of high-quality, person-centred care at all times
  • Monitor wellbeing and outcomes for service users
  • Participate in audits, quality calls, and project calls with the Registered Manager
  • Work alongside the Registered Manager to maintain compliance with all relevant regulations and CQC standards
  • Support implementation of ongoing service improvements
  • Provide regular supervision, coaching, and development opportunities
  • Foster a collaborative and motivated team culture
  • Ensure smooth running of both services, managing resources effectively
  • Maintain strong relationships with stakeholders, families, and external professionals

Requirements

  • Strong experience managing supported living or residential services for adults with learning disabilities, autism, mental health, or complex needs
  • Level 3 or equivalent qualification in Health & Social Care (or demonstrable experience)
  • Proven leadership skills across multiple sites
  • Full UK driving licence and access to a vehicle
  • Confident, outgoing, and willing to address issues directly

Nice to have

  • Experience supporting teams in services with diverse and complex needs
  • Strong understanding of risk management, safeguarding, and compliance

What we offer

  • Fast-track career development and expert training
  • Inclusive, values-led culture
  • Digital perks platform with discounts across hundreds of brands
  • Optional pay advances and Stream – get paid as you earn
  • Recognition schemes including Employee of the Month and Heroes Awards

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