Service Manager – Short Stay Recovery House Job at Norfolk and Waveney Mind (Burgh Castle)

Service Manager – Short Stay Recovery House

The Short Stay Recovery House Service Manager will be responsible for managing a...

Location

United Kingdom , Norwich

Salary:

38223.00 - 40540.00 GBP / Year

Norfolk and Waveney Mind

Expiration Date

Until further notice

Requirements

Driver licence with business insurance and access to a vehicle is essential

Job Responsibility

Managing a 24 hour crisis intervention service supporting people psychiatric and/or psychosocial crisis who do not require hospital admission
Leading and supporting the team to deliver short term, intensive, recovery focused interventions that reduce the distress and impact of crisis
Primary liaison with the Crisis Resolution and Home Treatment Team (CRHT), receive, review and respond to referrals within agreed timeframes
Complete initial risk screening, assess suitability for a non clinical environment, and make safe, defensible decisions regarding admissions
Maintain accurate KPI data, monitor performance against contractual requirements, and ensure the service meets targets safely and sustainably
Use data to inform service improvement, escalate concerns, and work with the Head of Service to address issues and drive continuous improvement

What we offer

mileage paid at 45p per mile for cars after home to work base mileage is deducted

Fulltime

New

Driver Assistant

As a Driver Assistant, you will be ensuring our customers get the best impressio...

Location

United Kingdom , Royton

Salary:

12.67 GBP / Hour

Booker Group

Expiration Date

June 02, 2026

Requirements

Assist driver at all times with unloading of stock to store and loading of equipment
Ensuring that you have the correct paperwork and client outlet keys before leaving the depot
Checking off products against the relevant invoices as you help to unload
Ensure the safety and security of the delivery point, company property and goods at all times
Maintaining a high level of trust and loyalty between the Company and its clients

Job Responsibility

Assist driver at all times with unloading of stock to store and loading of equipment
Ensuring that you have the correct paperwork and client outlet keys before leaving the depot
Checking off products against the relevant invoices as you help to unload
Ensure the safety and security of the delivery point, company property and goods at all times
Maintaining a high level of trust and loyalty between the Company and its clients

What we offer

10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery)
20% discount on F&F Clothing
10% discount at Tesco Café
10% Booker discount
Pizza Hut Restaurants: 25% discount after 3pm, excludes buffet and deals
25% discount at selected Burger King restaurants
Contributory Pension
1 year life assurance for all colleagues
or 3 years if you join the pension scheme
Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family & the opportunity to join a healthcare cash plan

Fulltime

New

Stock Control Supervisor

Are you looking for role that is both challenging and rewarding? Do you have an ...

Location

United Kingdom , Cambridge

Salary:

Not provided

Booker Group

Expiration Date

June 15, 2026

Requirements

Passionate about providing exceptional customer service
Accurate and analytical, ensuring accurate records are maintained
Flexible, adaptable and enjoys working with, as well as managing a team
An excellent communicator and have some experience in supervising or managing a team
Practical experience in the retail trade

Job Responsibility

Identify causes that affect on shelf availability and put measures in place to ensure customer product needs
Maximise the profitability of the store by understanding and taking action on issues that cause stock loss
Manage the store's product promotions
Responsible for pricing accuracy
Ensure that the team comply with legal standards and company procedures
Stock the product range customers require and make sure they are available on shelf with correct prices
Be the Champion of product availability
Take action on causes that lead to stock loss and work with store team to come up with solutions to improve profitability

What we offer

A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day
10% off at Tesco Cafe and 20% off all F&F purchases
10% off pay monthly & SIM only deals with Tesco Mobile
Up to 30% off car, pet and home insurance at Tesco bank
Free eye test when you spend £50 or more
30% off when you spend £50 or more on glasses, prescription sunglasses and contact lenses
50% off health checks at Tesco Pharmacy
Exclusive access to discounted RAC breakdown cover rates
Exclusive deals and discounts website including cycle to work scheme

Fulltime

New

Customer Service Supervisor

This role will put you at the fore front of our Business Centre. It is a fast mo...

Location

United Kingdom , Boston

Salary:

Not provided

Booker Group

Expiration Date

June 15, 2026

Requirements

Passionate about providing exceptional customer service
Flexible, adaptable and enjoys working with, as well as managing a team
An excellent communicator and have some experience in supervising or managing a team
Practical experience in the retail trade

Job Responsibility

Ensuring that the team comply with legal standards and company procedures at all times
Ensuring that your team are fully trained in cash handling to minimise losses
Controlling debt and recover overdue or failed payments from customers
Maintaining accurate and timely payroll records
Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction
Liaising with other department Supervisors to monitor orders for delivery
Managing a team of customer focused individuals throughout reception and checkout area

What we offer

A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day
10% off at Tesco Cafe and 20% off all F&F purchases
10% off pay monthly & SIM only deals with Tesco Mobile
Up to 30% off car, pet and home insurance at Tesco bank
Free eye test when you spend £50 or more
50% off health checks at Tesco Pharmacy
Exclusive access to discounted RAC breakdown cover rates
An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme
After 3 months service, join annual Save As You Earn share scheme

Fulltime

New

Skilled Butcher

As a Skilled Butcher you will have a good product knowledge, cutting and prepara...

Location

United Kingdom , Warwick

Salary:

Not provided

Booker Group

Expiration Date

June 05, 2026

Requirements

good product knowledge
cutting and preparation skills
offer high standards of customer service
prepare orders to customer's needs
good understanding of stock control process and procedures
experience within the butchery trade
must be customer driven
organised
excellent communicator

Job Responsibility

Supporting the Butchery sales and profit by working closely with the Butchery Manager and the department team
working with customers
ensuring highest standards in customer service
complying to health & safety and legal standards
working as part of a small team on the Butchery Department
running the department in the Butchery Manager's absence
following company standard ways of working
complying with legislative requirements in food safety and health and safety

What we offer

Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day
10% off at Tesco Cafe
20% off all F&F purchases
10% off pay monthly & SIM only deals with Tesco Mobile
up to 30% off car, pet and home insurance at Tesco bank
free eye test when you spend £50 or more
save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses
50% off health checks at Tesco Pharmacy
exclusive access to discounted RAC breakdown cover rates

Fulltime

!

New

Cleaner

We are looking for a Cleaner to take care of our branch and carry out cleaning a...

Location

United Kingdom , Northampton

Salary:

Not provided

Booker Group

Expiration Date

June 09, 2026

Requirements

A can do attitude
A Passion for customer service
Be willing to go the extra mile
Always be there, on time and properly presented.

Job Responsibility

Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, restroom cleaning etc)
Perform and document routine inspection and maintenance activities
Carry out heavy cleansing tasks and special projects
Notify management of occurring deficiencies or needs for repairs
Make adjustments and minor repairs
Stock and maintain supply rooms
Cooperate with the rest of the staff
Follow all health and safety regulations

What we offer

A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases
10% off pay monthly & SIM only deals with Tesco Mobile
Up to 30% off car, pet and home insurance at Tesco bank
Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses
50% off health checks at Tesco Pharmacy
Exclusive access to discounted RAC breakdown cover rates
An exclusive deals and discounts website
After 3 months service, you can join our annual Save As You Earn share scheme
Retirement savings plan (pension) - save up to 5% and Booker will match your contribution

Parttime

!

New

Picker - Part Time

This is a Part Time Role. You will be expected to ensure our customers’ needs ar...

Location

United Kingdom , Chesterfield

Salary:

Not provided

Booker Group

Expiration Date

June 16, 2026

Requirements

A can do attitude and feel comfortable working to meet designated pick rates
A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers
Always be there, on time and properly presented

Job Responsibility

Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences
Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery
Responsible for providing a high standard of customer service by processing deliveries efficiently and to target
Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help

What we offer

A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day
10% off pay monthly & SIM only deals with Tesco Mobile
Up to 30% off car, pet and home insurance at Tesco bank
Free eye test when you spend £50 or more
50% off health checks at Tesco Pharmacy
Exclusive access to discounted RAC breakdown cover rates
An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme
After 3 months service, you can join our annual Save As You Earn share scheme
Retirement savings plan (pension) - save up to 5% and Booker will match your contribution

Parttime

New

18T Delivery Driver

Do you want more local driving and be a valued member of a delivery team? This m...

Location

United Kingdom , Scarborough

Salary:

Not provided

Booker Group

Expiration Date

June 12, 2026

Requirements

Cat C / 18T Licence
Previous experience of driving (at least two years)
Previous experience of delivery driving is preferred
Ability to carry out manual deliveries
Excellent interpersonal skills with a positive customer service attitude
Good level of literacy and numeracy

Job Responsibility

Making sure our customers are able to keep their shelves full with the products needed by their customers
Loading stock in to the vehicle at the Branch and unloading at the customer premises
Ensuring the paperwork is completed accurately

What we offer

A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day
10% off at Tesco Cafe and 20% off all F&F purchases
10% off pay monthly & SIM only deals with Tesco Mobile
Up to 30% off car, pet and home insurance at Tesco bank
Free eye test when you spend £50 or more
30% off when you spend £50 or more on glasses, prescription sunglasses and contact lenses
50% off health checks at Tesco Pharmacy
Exclusive access to discounted RAC breakdown cover rates
An exclusive deals and discounts website including cycle to work scheme

Fulltime

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Service Manager – Short Stay Recovery House

Job Description

Job Responsibility

Requirements

What we offer

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Service Manager – Short Stay Recovery House

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