CrawlJobs Logo

Service Manager – Fostering

buckinghamshire.gov.uk Logo

Buckinghamshire Council

Location Icon

Location:
United Kingdom , Aylesbury

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

74235.00 GBP / Year

Job Description:

Buckinghamshire Council is looking for an experienced and motivated Service Manager for Fostering to lead a vital service that directly transforms children's lives. This senior leadership role has both strategic and operational impact, shaping the fostering offer across the county and ensuring children receive safe, nurturing and high-quality care. You will guide a large and dedicated workforce, champion best practice, and play a key part in delivering our Sufficiency Strategy, Residential Transformation Programme, and long-term financial planning.

Job Responsibility:

  • Lead the full range of fostering functions including recruitment, assessment, approval, supervision, training and retention of foster carers and connected carers
  • Ensure the service meets all statutory requirements including the Fostering Services (England) Regulations 2011, the National Minimum Standards and Ofsted expectations
  • Strengthen recruitment pathways, increase carer retention, and ensure the right placements are available at the right time
  • Oversee quality assurance and performance monitoring systems
  • Ensure the service uses data effectively to improve outcomes and support strategic planning
  • Work closely with colleagues across placements, commissioning and residential services
  • Build strong partnerships internally and regionally to deliver a consistent, trauma-informed and child-centred approach
  • Lead and develop up to five Team Managers and a wider workforce of up to 50 staff
  • Set high standards, develop talent, and foster a culture of reflection, accountability and continuous improvement
  • Represent the Council in regional and national forums
  • Provide professional advice to senior leaders and elected Members
  • Support budget monitoring
  • Contribute to the Medium-Term Financial Plan
  • Produce key reports such as the annual fostering report and Ofsted self-assessment
  • Ensure the voices of children and foster carers are at the heart of service development
  • Ensure the principles of safeguarding, inclusion and equality remain central to everything we do

Requirements:

  • Qualified Social Worker (SWE registered)
  • Substantial leadership experience in fostering or regulated children’s services
  • Comprehensive knowledge of fostering legislation, inspection frameworks and statutory processes
  • Experience operating within a complex local authority environment
  • Strong political awareness
  • Confident communication skills
  • Ability to build productive relationships with senior leaders, regulators, partners and carers
  • Proven experience of leading teams through change
  • Experience developing a skilled and motivated workforce
  • Experience managing service performance effectively
  • Strong financial insight
  • Ability to align services with strategic priorities and sufficiency needs
  • Values-led approach rooted in professionalism, integrity and a commitment to improving outcomes for children
  • Embodies Buckinghamshire Council’s values of being Proud, Ambitious, Collaborative and Trustworthy
  • Resilience, energy and determination to drive improvement and maintain high standards
  • Commitment to promoting diversity, inclusion and anti-discriminatory practice
What we offer:
  • Fair and inclusive culture
  • Health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
  • A unified voice through our Employee Representative Group
  • Ongoing support, and the opportunity to develop and progress in your career with us
  • Opportunities to take part in fun activities such as fundraising and social events
  • Flexible working
  • Discounts on various Cafés, restaurants, shops
  • Auto enrolment onto our generous Pension Scheme
  • Opportunity to gain membership to Costco
  • Discounted gym memberships
  • Travel discounts with Arriva

Additional Information:

Job Posted:
February 04, 2026

Expiration:
February 22, 2026

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Service Manager – Fostering

Service Delivery Manager - Managed Security

HPE Operations is our innovative IT services organization. It provides the exper...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in managed security services, cybersecurity delivery management, or IT service management
  • Proven track record of managing complex client relationships and delivering managed services
  • Experience working with Security Operations Centers (SOC) or MSSPs is highly desirable
  • Should have managed a team of Cyber Security engineers including SIEM, Vulnerability, IAM, HSM, etc
  • Experience in at least 3 of the below products is desirable: Microsoft Sentinel with Copilot, Microsoft Defender including VA, Thales HSM & Cipher Trust Manager, CyberArk PAM, Nexus Smart ID
Job Responsibility
Job Responsibility
  • Oversee the end-to-end delivery of managed security services, such as threat monitoring, incident response, vulnerability management, endpoint protection, and other cybersecurity services
  • Ensure services are delivered in compliance with Service Level Agreements (SLAs) and established security frameworks (e.g., NIST, ISO 27001)
  • Monitor and measure the performance of managed security services, identifying areas for improvement and ensuring high-quality service delivery
  • Manage and coordinate teams responsible for delivering managed security services, including security analysts, engineers, and consultants
  • Collaborate with internal teams (e.g., SOC, engineering, compliance) to ensure seamless service delivery and resolution of client issues
  • Provide leadership, guidance, and support to team members, fostering a culture of accountability and continuous improvement
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Service Delivery Manager - Asset Servicing

Banking Operations is a strategic Avaloq service line providing Banking Operatio...
Location
Location
India , Pune
Salary
Salary:
Not provided
avaloq.com Logo
Avaloq
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University or higher education degree and/or operational experience in Banking Operations
  • Min. 3 years of proven experience in banking operations organizations with the ability to deliver in a fast-paced, multi-cultural and global environment
  • Good knowledge of MS Office
  • Good communication with a process-orientation and ability to understand complex situations
  • Pro-active and can-do attitude with a high level of integrity and reliability
  • Great flexibility and willingness to learn
  • Strong operational risk understanding
  • Analytical, communication and flexibility/adaptability skills
  • Availability to work following EMEA shift
  • Fluency in English
Job Responsibility
Job Responsibility
  • Coordinate Tax Statement Production: Main duty is to coordinate across different teams (IT and banking operations) to produce yearly and post-production tax statements. This includes ensuring smooth communication, clear organization and structure, monitoring progress, and facilitating the resolution of defects
  • Facilitate and Standardize Operations: Lead the harmonization and standardization of processes across global locations, ensuring efficiency and consistency in service delivery
  • Client Relationship Management: Act as the primary point of contact for service management and client interactions within your division. Lead client collaboration initiatives, including meetings, workshops, site visits, and community events
  • Service Excellence & SLA Management: Establish, maintain, and regularly review Service Level Agreements (SLAs) to ensure that service delivery consistently meets or surpasses client expectations. Implement dashboards and reporting tools to provide transparency and actionable insights. Continuously monitor service volumes, Voice of Customer (VOC), key performance indicators (KPIs), incidents, and near misses, taking prompt corrective actions whenever necessary
  • Incident & Escalation Management: Serve as the first escalation point for service delivery issues, managing major incidents and ensuring thorough follow-up and resolution
  • Continuous Improvement & Innovation: Drive and support projects, automation, and service improvement initiatives. Foster a culture of continuous improvement and support technical enhancements to the core banking platform
  • Initiate, Drive, and Support Mindset Transformation: Initiate, drive, and support the transformation of the mindset of people toward automation, embracing change, and adopting AI-driven solutions across teams and processes
  • Cross-Functional Collaboration: Systematically collaborate with Service Managers, participate in cross-divisional meetings, and share KPI analysis and improvement initiatives. Support and drive global and cross-service projects, such as regulatory transitions, system enhancements, and client onboarding/migrations
  • Client Onboarding & Prospect Support: Support the onboarding of new clients and contribute to converting prospects into clients by collaborating with expert teams and participating in workshops, RFI/RFP processes, and solution reviews
  • Documentation & Reporting: Produce ad hoc documentation, analysis, and reporting as required for internal and client-facing purposes
What we offer
What we offer
  • Annual bonus
  • Flexible working
  • Instant recognition
  • Access to Udemy for professional and personal learning
  • Fulltime
Read More
Arrow Right

Service Segment Manager

Responsible for the overall management of a service segment of significant scope...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years in Service Business Management with a proven track record of success
  • First-level and advanced university degree (MBA or equivalent preferred)
  • Established management background leading senior individual contributors and teams
  • Strong understanding of competitive market dynamics, business models, strategies, and processes
  • Organizational design and planning
  • Problem-solving and productivity management
  • Strong communication, negotiation, and relationship management skills
  • Familiarity with financial reporting tools
  • ability to design and interpret reports
  • Program management and change management expertise
Job Responsibility
Job Responsibility
  • Own the overall business success of a defined set of services, solutions, or portfolio segments
  • Establish strategies and business plans to drive profitable growth and Total Customer Experience (TCE)
  • Monitor and manage product/service business metrics (attach, penetration, revenue, TCE)
  • deliver recovery or corrective action plans when needed
  • Identify and implement process improvements across routes to market, delivery, operations, and team productivity
  • Build and foster strong partnerships with Product Business Groups, Alliance partners, Services teams, Regional Business Development Managers, Sales, Solution Partners, and Delivery functions
  • Act as the focal point for functional team issues and resolution
  • Provide direction, leadership, and coaching to direct reports
  • remove barriers to enable success
  • Create a high-performance, growth-oriented, diverse, and rewarding work environment
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive benefits suite supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Service Segment Manager

Service Segment Manager role at Hewlett Packard Enterprise focusing on managing ...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years demonstrating mastery in Service Business Management
  • First-level and advanced university degree (MBA or equivalent preferred)
  • Proven management background leading senior individual contributors and managers
  • Excellent understanding of competitive market dynamics, business models, strategies, and processes
  • Organizational design and planning
  • Financial expertise and strategic planning methods
  • Problem-solving and productivity management
  • Strong communication, negotiation, and influencing skills across cross-functional teams
  • Ability to influence at cross-functional and executive levels
  • Recognized authority in service business management
Job Responsibility
Job Responsibility
  • Own the overall business success of a large and diverse set of service products/solutions
  • Define strategic direction and plans for the service business, monitor performance, and implement corrective actions, cost reductions, and incremental growth initiatives
  • Manage and track product/service business metrics (attach, penetration, revenue, TCE)
  • deliver recovery or action plans for exceptions
  • Build and foster strong partnerships with Product Business Groups, Alliance partners, Services teams, Regional Business Development Managers, Sales, Solution Partners, and Delivery functions
  • Lead key initiatives that reshape portfolio, selling motions, competitive advantages, and business models
  • Provide leadership, coaching, and barrier removal to enable direct reports to achieve objectives
  • Create a high-performance, growth-oriented, diverse, and rewarding work environment
  • Mentor individual contributors and Manager I level leaders
  • contribute to talent development programs (rotational, re-skilling, etc.)
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive benefits suite supporting physical, financial and emotional wellbeing
  • Career development programs
  • Fulltime
Read More
Arrow Right

Customer Service Manager

Join a leading provider of Occupational Health and Medical Screening services as...
Location
Location
United Kingdom , London
Salary
Salary:
42000.00 - 45000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a Customer Service Management role
  • Experience working in the healthcare sector
  • Strong leadership skills and the ability to motivate a team
  • Excellent problem-solving abilities and a customer-centric mindset
  • Proven track record in managing performance and implementing HR procedures
  • A keen eye for detail and a commitment to continuous improvement
Job Responsibility
Job Responsibility
  • Oversee the day-to-day management of the Results team, ensuring efficiency, quality, and exceptional client service standards
  • Lead a diverse team, managing performance through appraisals, one-on-one meetings, and staff audits
  • Act as the primary point of escalation for customer complaints, ensuring thorough investigations and timely resolutions
  • Collaborate closely with the Clinical Manager for seamless service delivery and participate in client meetings as required
  • Manage internal systems, including medical portals and document workflows, to streamline operations
  • Foster a supportive and respectful team culture, encouraging open communication and constructive feedback
  • Maintain a keen awareness of customer experience, proactively identifying and addressing potential concerns
  • Ensure compliance with HR procedures and lead recruitment for the Results team
  • Strive to achieve departmental and personal targets while upholding clinical standards and customer satisfaction
  • Support the development of services through ongoing training and participation in meetings
What we offer
What we offer
  • Be part of a supportive and professional environment where your contributions truly matter
  • Work in a vibrant location, with easy access to transport links
  • Opportunities for professional development and training to help you grow in your career
  • Join a team that values innovation and is committed to delivering the best service possible
  • Fulltime
Read More
Arrow Right

Customer Service Manager

Location
Location
United States
Salary
Salary:
Not provided
cirroglobal.com Logo
Cirro
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business Administration, Management, or a related field
  • Minimum of 5 years of experience in a customer service leadership role, preferably in the logistics industry
  • Proven track record of managing and developing a customer service team
  • Excellent leadership and team management skills
  • Strong problem-solving and conflict-resolution abilities
  • Exceptional communication and interpersonal skills
  • Proficient in using customer service software and CRM systems
  • Strong analytical skills and attention to detail
Job Responsibility
Job Responsibility
  • Lead, mentor, and motivate a team of customer service representatives
  • Develop and implement training programs to enhance the skills and knowledge of the customer service team
  • Set performance goals and conduct regular performance evaluations
  • Foster a positive and collaborative team environment
  • Handle escalated customer issues and complaints with professionalism and empathy
  • Develop and implement strategies to resolve customer issues efficiently
  • Work closely with other departments to address and resolve complex customer problems
  • Engage with customers to understand their needs and ensure their satisfaction
  • Develop and maintain strong relationships with key customers
  • Gather customer feedback and use it to improve services and processes
What we offer
What we offer
  • Rapid developing company with listing potential, one of the top leaders in the market
  • A youthful, dynamic and highly engaged workplace based on a culture of respect and excellence
  • Competitive Salary Package
  • Visa sponsorship possibilities, bonus, pension, etc.
  • High localized team with flexible, harmonious and ambitious atmosphere
  • Festival gifts & team building activities
Read More
Arrow Right

Service & Sales Manager

Our client is looking to recruit a dynamic and motivated Service & Sales Manager...
Location
Location
United Kingdom , Ashford
Salary
Salary:
30000.00 - 35000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Solid experience in the operational running of a business centre or a similar environment
  • Previous experience in office management is preferred
  • Strong networking skills and the ability to maximise revenue opportunities
  • Effective leadership and team management capabilities
  • Excellent communication and negotiation skills
Job Responsibility
Job Responsibility
  • Develop and maintain relationships with brokers and commercial agents to generate interest and secure new clients
  • Drive sales by promoting available spaces and negotiating commercial terms
  • Maximise revenue by attracting new clients while ensuring the retention of existing ones
  • Identify potential local occupiers and develop corporate account contacts
  • Implement strategic marketing initiatives to promote the centre and its facilities
  • Utilise social media platforms creatively and professionally to enhance the centre's online presence
  • Manage the financial performance of the centre, including billing, revenue collection, and financial reporting
  • Monitor and manage aged debtors effectively
  • Identify areas for additional revenue generation and present revenue plans as required
  • Ensure the centre operates within the agreed annual budget
What we offer
What we offer
  • 25 days annual leave
  • free parking
  • private health care
  • life assurance
  • free annual eye test
  • discretionary annual bonus
  • Fulltime
Read More
Arrow Right

Hvac Service Manager

Seeking an HVAC Service Manager with construction and service experience working...
Location
Location
Salary
Salary:
Not provided
staffingblueprint.com Logo
Blueprint Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 10 years of experience in HVAC construction and 5 years in a supervisory role
  • Previous experience as a service technician with a deep understanding of HVAC systems
  • Strong problem-solving skills and attention to detail
  • Ability to read blueprints and knowledge of building codes
  • Must pass a pre-employment drug screening and background check
Job Responsibility
Job Responsibility
  • Oversee and manage HVAC service operations, ensuring high-quality service delivery
  • Supervise and mentor service technicians and office staff, fostering a collaborative work environment
  • Communicate effectively with general contractors and homeowners to address service needs
  • Train new technicians on best practices, safety protocols, and company procedures
  • Maintain knowledge of advanced HVAC systems and ensure compliance with building codes
What we offer
What we offer
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • PTO
  • Vision insurance
Read More
Arrow Right