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Office Angels Logo Office Angels · Office Administration

Service Management Support

United Kingdom, Swindon 12.78 GBP / Hour · Job Posted June 09, 2026
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Job Description

Are you an organised, customer-focused professional looking to grow your career in a fast-paced office environment? We're seeking a motivated and detail-oriented Service Management Support professional to join a dynamic and collaborative team. This is an excellent opportunity for someone with a customer service or administrative background who thrives on delivering high-quality support and building strong working relationships. If you enjoy working in a structured, professional environment where your contributions truly make a difference, this role is for you.

Job Responsibility

  • Delivering clear, professional communication with internal teams and stakeholders
  • Supporting service management processes to ensure efficiency and consistency
  • Processing documentation accurately and within deadlines
  • Mapping and improving workflows to enhance operational performance
  • Building strong, collaborative relationships across departments
  • Managing multiple priorities in a structured and organised way

Requirements

  • At least 3 years' experience in administration, document processing, or a similar office-based role
  • Strong IT skills (Microsoft Word, Excel, databases, email, and web systems)
  • Excellent communication skills with a confident and professional approach
  • A strong attention to detail and the ability to stay organised under pressure
  • Experience in process mapping or workflow improvement (desirable)

Nice to have

Experience in process mapping or workflow improvement

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