Service management professional Jobs

New

Staff Project Manager, Professional Services

At Databricks we work on some of the most complex distributed processing and mac...

Location

South Korea , Seoul

Salary:

Not provided

databricks

Expiration Date

Until further notice

Requirements

10+ years experience successfully managing and overseeing projects with teams of up to 5 people with contract values in excess of $0.5 million
Experience in managing enterprise scale projects, with global deployments ideally within the big data and analytics industry domain
Experience in industry project management techniques including agile project delivery ideally with PMI/PRINCE/AGILE certification
Good communication and analytical skills with ability to mentor team members to achieve success.
Initiative, determination and a high degree of resourcefulness
Strong commercial focus and will have managed both T&M and Fixed Price project engagements
Written and verbal fluency in both English and Korean

Job Responsibility

Take ownership of all commercial delivery of services from a project administration and director perspective across numerous concurrent projects, ranging from a single individual for 2-3 weeks to 6-month engagements of multi-person teams
Define, manage, scope and mitigate risk across projects including enforcing project reporting, milestone tracking and financial management of engagements to accelerate our customers success adoption and their associated outcomes.
Work with the account management and customer teams to complete handover from sales to delivery teams
Work with the account management team to ensure accurate reporting on projects and keeping all relevant parties up-to-date with project activity and success

New

Professional Services Manager - Enterprise

As a Professional Services Manager at Axon Enterprise, you will be a key player ...

Location

United States , Scottsdale

Salary:

Not provided

Axon

Expiration Date

Until further notice

Requirements

BS/BA or equivalent knowledge and experience
Extensive experience in project management, including coordination and resource tracking
Experience implementing and/or leading an Axon body-worn camera program
Understanding of software and hardware implementation, particularly in SaaS environments
Proficiency in Smartsheets or similar project management tools
In-depth knowledge of Axon products and digital evidence management systems is preferred
Experience working with corporate, retail, and security-based organizations
Excellent written and verbal communication skills, with the ability to structure projects, define milestones, and align stakeholders
Ability to work independently and take ownership of projects while effectively collaborating across various teams
Willingness to travel throughout North America, with potential for international travel

Job Responsibility

Pre-Sale Support: Engage with corporate leaders, technology decision-makers, and program managers to provide consulting, test and evaluations, and deployment needs assessments
Post-Sale Implementation: Plan, coordinate, and execute program implementations for Axon’s product suite, ensuring seamless integration and optimal use of our hardware and software solutions
Project Management: Oversee large and/or complex deployments, ensuring that project scope is clearly defined, timelines are met, and all stakeholder communications are managed effectively
Customer Interaction: Work closely with key stakeholders, including C-Suite Leadership, Directors of IT, and Directors of Security, to ensure successful adoption and implementation of Axon products
Training and Documentation: Develop and deliver comprehensive training plans and materials, ensuring customer teams are fully equipped to use Axon products effectively. Maintain detailed documentation of all training sessions and deployment milestones
Customer Feedback: Document and communicate customer feature requests and issues, providing valuable feedback to sales, product management, and other internal stakeholders
Collaboration: Partner with internal teams such as Sales, Customer Success, Finance, and Product Management to ensure a unified approach to customer satisfaction and successful project outcomes
Tool Proficiency: Utilize tools such as Smartsheets to manage project timelines, track resource allocation, and report on project status

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness programs
Emotional & Mental Wellness support
Learning & Development programs

Fulltime

New

Professional Services Manager

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. ...

Location

United States , Scottsdale

Salary:

Not provided

Axon

Expiration Date

Until further notice

Requirements

3–5 years of experience in customer-facing roles (Professional Services, Field Engineering, Sales Engineering, Deployment)
Direct experience deploying hardware/software solutions in complex operational environments
Understanding of drone systems, airspace management, RF sensing, or UAS programs (FAA Part 107 certification preferred or obtained within 3 months)
Deep familiarity with IP networking, SNMP, DHCP, PoE, Linux CLI, and basic system administration
Confident training presence
able to present technical workflows clearly to executives, end users, and technical teams alike
Experience working with public safety agencies, particularly law enforcement or security operations
Project and stakeholder management skills
ability to own a deployment from kickoff to success
A passion for emerging technology, safety, and customer success

Job Responsibility

Lead end-to-end deployments, acting as primary point of contact post-sale. This includes pre-deployment planning, hardware logistics, stakeholder alignment, on-site support, and go-live enablement
Deliver role-based training to customer drone teams, public safety operators, command staff, and IT teams. Tailor delivery to non-technical and highly technical audiences
Guide customers in creating operational policies and workflows that integrate Dedrone systems with broader agency technology stacks, including Axon Evidence, body-worn cameras, and in-car video systems
Coordinate and manage third-party training and integration vendors, ensuring accountability and delivery quality
Conduct site assessments to inform hardware placement and operational design
Build, iterate, and maintain deployment documentation, SOP templates, training plans, and internal handoffs
Provide post-deployment monitoring and escalation, ensuring all stakeholders are aligned on success metrics, issues, and resolutions
Capture and relay customer feature requests, bug reports, or process gaps to Product and Engineering teams
Attend strategic customer meetings with Sales to provide technical validation and deployment context
Lead or assist in POCs, including setup, training, validation of success criteria, and customer debriefs

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices

Manager, Professional Services

The Professional Services Manager will lead the project management team responsi...

Location

United States

Salary:

134900.00 - 145000.00 USD / Year

PointClickCare

Expiration Date

Until further notice

Requirements

Undergraduate degree or equivalent work experience (preferred)
Demonstrated management experience in an enterprise software environment (preferably SaaS)
Demonstrated ability and experience in customer-facing positions (professional services, consulting, management)
Experience managing a diverse and remote team, including recruiting, training, staffing, and performance management
Strong operational management, project management, consulting, and process improvement skills
Experience with change management principles and resilience to adapt with pivots in strategies and goals
Experience in the planning and implementation of PointClickCare and/or EHR equivalent software
strong preference for experience in Healthcare (preferably LTPAC)
Demonstrated expertise supporting the sales of professional services, including developing statements of work, pricing, and large-scale proposal development including but not limited to RFI, RFQ and RFPs
Demonstrated ability to manage ambiguity and apply problem-solving skills to unique situations

Job Responsibility

Lead the team, ensuring successful delivery of all services engagements with high degree of quality and customer satisfaction
Work with the team in managing project risk and client escalation, enforcing implementation of best practices and driving successful delivery of solutions
Collaborate with customer care and other internal stakeholder teams to develop strong customer and partner relationships
Identify, and execute business growth strategies, develop hiring plans and develop supporting practices to drive project success
Support and guide direct reports in personal and career development by providing regular feedback, coaching and guidance and encouraging direct reports to take ownership of their personal career path
Utilize, establish, and enhance existing Project Management and Service Delivery processes, in conjunction with the PS methodology - influence and provide continuous improvement - bring best practice and personal experience and expertise to improve, deploy, and increase quality of PS delivered services
Hire, lead and mentor staff by setting performance expectations, monitoring performance and fostering employee engagement
Establish and align team to individual goals and corporate business objectives to drive success in the role and to support organizational performance
Monitor and audit project work and customer experience to ensure the quality, efficiency and customer satisfaction is delivered at the highest standard
Monitor and manage department and individual KPI’s, including revenue, project portfolio health and billable utilization of the team

What we offer

bonus
equity
benefits

Fulltime

Manager, Professional Services

The Professional Services Manager will lead the project management team responsi...

Location

Canada

Salary:

122700.00 - 132000.00 CAD / Year

PointClickCare

Expiration Date

Until further notice

Requirements

Undergraduate degree or equivalent work experience (preferred)
Demonstrated management experience in an enterprise software environment (preferably SaaS)
Demonstrated ability and experience in customer-facing positions (professional services, consulting, management)
Experience managing a diverse and remote team, including recruiting, training, staffing, and performance management
Strong operational management, project management, consulting, and process improvement skills
Experience with change management principles and resilience to adapt with pivots in strategies and goals
Experience in the planning and implementation of PointClickCare and/or EHR equivalent software
strong preference for experience in Healthcare (preferably LTPAC)
Demonstrated expertise supporting the sales of professional services, including developing statements of work, pricing, and large-scale proposal development including but not limited to RFI, RFQ and RFPs
Demonstrated ability to manage ambiguity and apply problem-solving skills to unique situations

Job Responsibility

Lead the team, ensuring successful delivery of all services engagements with high degree of quality and customer satisfaction
Work with the team in managing project risk and client escalation, enforcing implementation of best practices and driving successful delivery of solutions
Collaborate with customer care and other internal stakeholder teams to develop strong customer and partner relationships
Identify, and execute business growth strategies, develop hiring plans and develop supporting practices to drive project success
Support and guide direct reports in personal and career development by providing regular feedback, coaching and guidance and encouraging direct reports to take ownership of their personal career path
Utilize, establish, and enhance existing Project Management and Service Delivery processes, in conjunction with the PS methodology - influence and provide continuous improvement - bring best practice and personal experience and expertise to improve, deploy, and increase quality of PS delivered services
Hire, lead and mentor staff by setting performance expectations, monitoring performance and fostering employee engagement
Establish and align team to individual goals and corporate business objectives to drive success in the role and to support organizational performance
Monitor and audit project work and customer experience to ensure the quality, efficiency and customer satisfaction is delivered at the highest standard
Monitor and manage department and individual KPI’s, including revenue, project portfolio health and billable utilization of the team

What we offer

bonus
equity
benefits

Fulltime

Manager, Professional Services

The Manager, Professional Services is a key leadership role responsible for the ...

Location

United States , Atlanta

Salary:

115000.00 - 125000.00 USD / Year

Fullstory

Expiration Date

Until further notice

Requirements

5+ years of experience in Professional Services, Consulting, or a Customer Success leadership role within a B2B SaaS environment, with significant exposure to Enterprise-level accounts
3+ years of formal management experience leading analytical or technical staff, with a strong track record of developing and retaining high-performing teams
Proven ability to define and optimize services delivery processes, leverage AI technologies to improve efficiency, manage team utilization, and report on operational KPIs
Exceptional executive-level communication and presentation skills, with the ability to manage complex stakeholder relationships and articulate strategic business value
Strong understanding of technical solutioning and the application of data analytics to drive Enterprise-level business outcomes

Job Responsibility

Team Leadership & Development: Lead, mentor, and coach a multidisciplinary team of Customer Insights Analysts and Solutions Architects, cultivating a high-performing, collaborative, and data-driven culture
Value Delivery Focus: Institute best practices and quality gates to ensure all engagements conclude with a clear presentation of achieved business value and ROI for the Strategic Customer
Performance Management: Conduct regular 1:1 meetings, set clear goals, provide continuous feedback, and manage performance reviews and career development plans for all direct reports
Escalation Management: Serve as the first point of escalation for complex project challenges, resource conflicts, and critical customer issues, ensuring timely resolution and maintaining customer trust
Resource Management: Own the overall team capacity planning, utilization forecasting, and resource allocation for all customer engagements, ensuring projects are staffed appropriately and profitably, prioritizing Strategic Customer needs
Customer Advocacy: Champion the customer experience internally, ensuring that the services team is delivering measurable, executive-level value and driving deep adoption of our solutions across Enterprise accounts

What we offer

Flexibility and Connection: vibrant HQ in Atlanta and a tight-knit group in London
Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected
flexible PTO policy
annual company-wide closure
federal holidays
sponsored benefit packages for US-based Fullstorians
supplemental coverage options for international Fullstorians
professional development opportunities through training programs
annual learning subsidy for US and EMEA-based employees
monthly productivity stipend for US and EMEA-based Fullstorians

Fulltime

New

Professional Services Manager - Enterprise

As a Professional Services Manager at Axon Enterprise, you will be a key player ...

Location

United States , Boston

Salary:

66000.00 - 105600.00 USD / Year

Axon

Expiration Date

Until further notice

Requirements

BS/BA or equivalent knowledge and experience
Extensive experience in project management, including coordination and resource tracking
Experience implementing and/or leading an Axon body-worn camera program
Understanding of software and hardware implementation, particularly in SaaS environments
Proficiency in Smartsheets or similar project management tools
In-depth knowledge of Axon products and digital evidence management systems is preferred
Experience working with corporate, retail, and security-based organizations
Excellent written and verbal communication skills, with the ability to structure projects, define milestones, and align stakeholders
Ability to work independently and take ownership of projects while effectively collaborating across various teams
Willingness to travel throughout North America, with potential for international travel

Job Responsibility

Pre-Sale Support: Engage with corporate leaders, technology decision-makers, and program managers to provide consulting, test and evaluations, and deployment needs assessments
Post-Sale Implementation: Plan, coordinate, and execute program implementations for Axon’s product suite, ensuring seamless integration and optimal use of our hardware and software solutions
Project Management: Oversee large and/or complex deployments, ensuring that project scope is clearly defined, timelines are met, and all stakeholder communications are managed effectively
Customer Interaction: Work closely with key stakeholders, including C-Suite Leadership, Directors of IT, and Directors of Security, to ensure successful adoption and implementation of Axon products
Training and Documentation: Develop and deliver comprehensive training plans and materials, ensuring customer teams are fully equipped to use Axon products effectively. Maintain detailed documentation of all training sessions and deployment milestones
Customer Feedback: Document and communicate customer feature requests and issues, providing valuable feedback to sales, product management, and other internal stakeholders
Collaboration: Partner with internal teams such as Sales, Customer Success, Finance, and Product Management to ensure a unified approach to customer satisfaction and successful project outcomes
Tool Proficiency: Utilize tools such as Smartsheets to manage project timelines, track resource allocation, and report on project status

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness programs
Emotional & Mental Wellness support
Learning & Development programs

Fulltime

Global Procurement Manager - HR & Professional Services

Due to exponential growth in the Global procurement team, this global leading pr...

Location

United Kingdom , London

Salary:

65000.00 - 75000.00 GBP / Year

Bramwith Consulting

Expiration Date

Until further notice

Requirements

Proven experience in strategic sourcing or procurement within a large multinational blue-chip
Strategic Sourcing and Category management experience within the relevant indirect categories (HR & Talent)
Must be degree qualified in a quantitative degree such as business, finance, economics, engineering or mathematics
Strong analytical skills and excellent use of Excel and sourcing systems

Job Responsibility

Development of a best-in-class category plan for the indirect procurement categories under your control: HR, Temporary Labour, Talent Acquisition, Learning & Development, Employee Benefits & more
Implement specific Supplier Relationship Management strategies tailored to the business needs
Identify opportunities to provide significant savings to the business through sourcing and demand management activities
Make use of the 7-step strategic sourcing process to run best-in-class sourcing projects
Recruit and develop a team of experienced procurement managers to support the future growth of the business

What we offer

Car & Bonus

Fulltime

Service management professional

DXC Technology

Location:

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 25, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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DXC Technology

Location:

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 25, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Category:
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Contract Type:
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Job Posted:
December 25, 2025