Service Leader Level 2 Job at Community Integrated Care (Manchester)

Global Fragrance and Oral Care Flavors Portfolio Assistance Procurement Manager Personal Care

This role is part of Procurement’s Sourcing team, which is responsible for leadi...

Location

India , Mumbai

Salary:

Not provided

Unilever

Expiration Date

Until further notice

Requirements

Procurement Sourcing Strategy (level 2 - Capable)
Supplier Analysis (level 3 - Intermediate)
Value Chain Understanding (level 3 - Intermediate)
Supplier Negotiation (level 3 - Intermediate)
Contract Negotiation (level 2 - Capable)
Sourcing Resilience (level 3 - Intermediate)
Stakeholder Management (level 3 - Intermediate)
Strategic Partnerships (level 3 - Intermediate)
Collaboration (level 3 - Intermediate)
Program Management (level 3 - Intermediate)

Job Responsibility

You are a strategy Champion: You lead the co-creation of the innovation agenda for your portfolio. You monitor and understand the dynamically changing consumer market, ensuring a future fit trend driven portfolio, delivering desirability at scale and affordable superiority. With a focus on emerging technologies, you lead the development of not only the current portfolio, but future capabilities.
You are external facing and an expert in the supplier landscape: You assess, identify, and select the appropriate supplier base that meet the needs of the business. You ensure and manage overall performance of suppliers and surpass stakeholder needs.
You take considered decisions under pressure: You handle complex and diverse customer, supplier, supply chain or operational issues within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
You are a leader: You are a leader of procurement projects in your portfolio and for your materials. You take on a role leading portfolio wide activity such as accurate price forecasting and complexity reduction.
You are a storyteller: You use your strategic influencing skills to drive Procurement considerations and strategic recommendations with Stakeholders.
You create growth for Unilever: You work closely with Brand, R&D, Supply Chain, Strategy and Insights and Category Procurement teams to support the launch of innovations and new product development.
You achieve key financial targets: Delivering the business financial targets for Buying Performance, Product Superiority and Complexity reduction for the portfolio materials/services and suppliers. You prepare information on purchase prices and conditions to enable proper budgeting and cash forecasting.

Fulltime

Retrofit Solutions Leader

This Retrofit Solutions Leader position is opened at Airbus India Pvt Limited in...

Location

India , Bangalore Area

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Good engineering drawing reading skills
Knowledge of aircraft systems
Airbus tools
Knowledge on configuration management
Proactive and good team player
Good communication skills
English: Fluent
Required Competencies: Answer customer technical queries (2 - Autonomous Level), Communicate (for non comms professional) (2 - Autonomous Level), Configuration Management in service (2 - Autonomous Level), Customer Business & Operations (1 - Basic Level), Customer expectations & needs (2 - Autonomous Level), Digital collaboration tools (2 - Autonomous Level), Export Control Basics (1 - Basic Level), Interact and Influence (2 - Autonomous Level), Relevant Airworthiness process knowledge (2 - Autonomous Level), Service Bulletin scrutinization (2 - Autonomous Level), Sustainability fundamentals (2 - Autonomous Level)

Job Responsibility

Act as the main End to End (E2E) project leader and focal point for any technical open point, queries, planning, issue requiring Airbus support on a Service Bulletin (SB)
Collect or ensure the availability of the engineering source data needed to write the SB test procedure
Verify the test written by the SB Test Provider
Applicability calculation and ensure the 4 eyes principle is done for all Airworthiness Directive (AD) related SB
Initiate the SB Preparation Dossier
Organize the Handover meeting with the Retrofit Solutions Engineer RSE when the Solutions Embodiment Kick Off Meeting (SEKOM) decision is “Go” or “Go If”
Create MOD Close To Known (CTK) and approves Modification Proposal (MP) intent (Non Specific Design)
Identify the MOD that are applicable for a range of Manufacturer Serial Number (MSN) effectivity
Produce the SB Preparation Dossier including Service Bulletin Concurrent Requirement (SBCR) and Preparation sheet (MOD to be applied by MSN, Concurrent requirement, Engineering Configuration definition, Reason etc…)
Validate SBCR on SB_issue 00

Fulltime

Customer Care Team Leader

Overseeing the daily operations of the outsourced call center function, ensuring...

Location

Greece , Paiania

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Management, Business Administration, or a related field
2+ years’ experience in a call center team leader or supervisory role, including team management
Proven experience working with or managing outsourced customer service teams
Strong communication skills and very good command of English
Proficiency in CRM systems and call center technologies
Must hold a valid driver’s license and be able to travel as needed

Job Responsibility

Serving as the primary liaison between the company and the outsourced customer service provider, ensuring effective communication and coordination
Monitoring daily performance metrics to ensure adherence to KPIs, SLAs, and company quality standards
Providing coaching, feedback, and support to the external team to maintain high service levels
Collaborating with internal departments to resolve escalated customer issues and implement process improvements
Analyzing performance data and preparing reports with actionable recommendations for service enhancement
Managing resource planning and workforce adjustments, including visiting the outsourcing partner’s premises when necessary

What we offer

Competitive remuneration package
Ticket Restaurant Card
Group Health Insurance program
Protergia discount on electricity and natural gas bill
Pension Plan

Fulltime

Shift Leader

At Blank Street, we’re on a mission to become the defining food and beverage bra...

Location

United Kingdom , London

Salary:

Not provided

Blank Street

Expiration Date

Until further notice

Requirements

Experience in the customer service or hospitality industry
Availability that meets the needs of our cafes
Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
Availability to work between 6:30 am and 9:00 pm
Weekend and holiday availability preferred
You must be authorised to work in the UK

Job Responsibility

Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy
Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive
Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift
Positive and solution-focused handling of any minor customer issue
At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store

Fulltime

Shift Leader

As a Shift Leader at Blank Street, you are a born player-coach who thrives when ...

Location

United Kingdom , Edinburgh

Salary:

Not provided

Blank Street

Expiration Date

Until further notice

Requirements

Experience in the customer service or hospitality industry
Availability that meets the needs of our cafes
Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
Availability to work between 6:30 am and 9:00 pm
Weekend and holiday availability preferred
You must be authorised to work in the UK

Job Responsibility

Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy
Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive
Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift
Positive and solution-focused handling of any minor customer issue
At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store

Fulltime

Shift Leader

At Blank Street, we’re on a mission to become the defining food and beverage bra...

Location

United Kingdom , Birmingham

Salary:

Not provided

Blank Street

Expiration Date

Until further notice

Requirements

Experience in the customer service or hospitality industry
Availability that meets the needs of our cafes
Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
Availability to work between 6:30 am and 9:00 pm
Weekend and holiday availability preferred
You must be authorised to work in the UK

Job Responsibility

Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy
Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive
Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift
Positive and solution-focused handling of any minor customer issue
At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store.

Fulltime

Shift Leader

At Blank Street, we’re on a mission to become the defining food and beverage bra...

Location

United Kingdom , Leeds

Salary:

Not provided

Blank Street

Expiration Date

Until further notice

Requirements

Experience in the customer service or hospitality industry
Availability that meets the needs of our cafes
Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
Availability to work between 6:30 am and 9:00 pm
Weekend and holiday availability preferred
You must be authorised to work in the UK

Job Responsibility

Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy
Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive
Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift
Positive and solution-focused handling of any minor customer issue
At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store

Fulltime

Account Maintenance Team Leader

The role is part of the Global TTS (Trade & Treasury Services) Onboarding Team, ...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Experience in managing a team
Client facing experience / background
Excellent Customer Focus and to be able to evidence deliverables
Experience in delivering change and managing people through the different stages
Results orientation - evidence of proactively driving projects is their conclusion
Negotiation, decision making and problem-solving skills
Ability to manage complex integration solutions, working alongside Technical and Technology teams
Excellent work ethic - willingness to take a “hands on” approach to ensuring all elements of the solution is delivered as specified

Job Responsibility

Manage and Lead an Account Maintenance Team to deliver high quality output and deliver on KPI’s
Exceptional operations management skills to ensure the team and individuals are delivering optimum levels of performance
Strong Pipeline Management expertese and have the ability to produce informative MIS at team and individual performance levels
Champion Employee Engagement and ensure every member of the team has a clear vision and mission of what needs to be achieved and how to achieve it
Deliver worldclass Client Experience on a daily basis and ensuring this is reflected in the Pulse and DM VOC metrics
Very strong focus on Risk Management by understand the process and ensure we have strong and robust procedures to mitigate any potential risks
Experience in delivering on productivity through continuous improvements and identifying efficiencies within the current operating model
Coordinate onboarding of regional and global cash management ( Hub 2 Hub) solutions of all sizes and complexities

What we offer

Competitive base salary (which is annually reviewed) + A discretional annual performance related bonus
Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Sport and team recreation activities, Sport Card
Access to an array of learning and development resources
A chance to make a difference with various affinity networks and charity initiatives

Fulltime

Service Leader Level 2

Community Integrated Care

Location:
United Kingdom , Manchester

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

Expiration:
April 20, 2026

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