Service Leader Level 1 Job at Community Integrated Care (Thornaby, Stockton-on-Tees)

Customer Service Supervisor / Team Leader

Our client is a well-established and highly respected player within the trading ...

Location

United Kingdom , Kingston Upon Thames

Salary:

28000.00 - 34000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven line management or supervisory experience, ideally in a sales admin or customer service setting
Strong IT skills, including Word and experience within a Windows environment
Excellent time management and the ability to work effectively to deadlines
Great organisational skills and attention to detail
Professional communication skills - confident and assertive without being aggressive
A flexible, proactive approach and the ability to work well as part of a multi-tasking team
A strong customer service mindset and ability to stay focused in a busy environment

Job Responsibility

Supervising a strong admin team, conducting regular 1:1s, managing the Saturday rota, allocating holidays, and ensuring full cover during absences
Monitoring desk workloads and redistributing tasks to maintain efficiency and service levels
Overseeing admin processes across both Sales and Purchase functions
Providing administrative support to the trading desks and assisting with consignment management
Managing sales data input, stock monitoring, pricing entries, and invoice checking
Maintaining both electronic and paper-based records in an organised, accurate manner

What we offer

Hybrid working pattern (3 days in the office, 2 days from home)
23 days holiday + bank holidays (pro rata for part-time)
Paid overtime for Saturday rota (1 in 3 rotation)
Contributory pension scheme (5% employee / 3% employer) after 3-month probation
Strong potential for professional development and exposure to commercial functions

Fulltime

Customer Service Team Leader

Opportunity to lead a team focused on delivering exceptional customer experience...

Location

United Kingdom , Wallsend

Salary:

36000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong leadership and team management skills
Excellent customer service ethos, capable of handling sensitive situations with care
Solid understanding of core operational functions and processes
Exceptional communication, coaching, and interpersonal abilities
High attention to detail and commitment to accuracy
Ability to work under pressure and manage competing priorities
Analytical thinking with solution-oriented mindset
Proficiency in Microsoft Office and relevant operational systems

Job Responsibility

Lead and develop a high-performing team of 10-15 individuals across various operational functions
Conduct regular 1:1s, performance reviews, and team meetings to nurture individual growth
Oversee the timely completion of operational tasks, ensuring adherence to company processes and regulations
Act as a point of escalation for complex queries and provide empathetic solutions
Champion a proactive customer service culture that meets service levels and KPIs

What we offer

Free parking onsite and accessible via public transport
Hybrid working pattern introduced after 3 months: 2 days from home
Free access to an onsite gym
Private healthcare

Fulltime

Service Delivery Leader

Service Delivery Leaders serve with an account-centric focus managing the custom...

Location

France , Paris

Salary:

Not provided

Palo Alto Networks

Expiration Date

Until further notice

Requirements

8+ years of professional experience in a customer-facing role, managing high-touch, high visibility post-sales engagements
Specialization in software product and service delivery to strategic customers with an expertise in 1+ of the following areas: Cloud Security, DevSecOps, Network Security, Security Operations
Proven results working as a trusted advisor to drive business value for customers, including the ability to interact with C-suite through client teams at various levels of technical and non-technical depth
Expertise in customer guidance throughout their Journey focusing on Value Realization in addition managing customer escalations, balancing customer expectations, and negotiating successful resolutions
Thrive in a matrixed, team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
Fluent French speaking skills required

Job Responsibility

Account Management: Key account ownership and relationship management for Palo Alto Networks’ largest customers
Operate as primary point of contact for multiple product lines supporting the customer journey
Operating cross-functionally with clients, end user through C-suite, and internal partners across product lines - Cloud, DevSecOps, Network, and AI security
Customer Impact: Own customer planning, deployment, adoption, account-level reviews, and escalations
Builds and manages the customized product delivery to the customer’s tech environment
Understands Customer Security Priorities and is able to translate it to Success Plans
Partnership: Partner with Sales team to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals
Partner with Post-Sales teams as Professional Services , Customer Success & Support
Engage and coordinate customer delivery across Palo Alto Networks team members including engineering and professional services

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
mental and financial health resources
personalized learning opportunities

Restaurant and Bakery Shift Leader

At Perkins Restaurant & Bakery our employees are part of the Perkins extended fa...

Location

United States , Grand Island

Salary:

15.25 - 15.50 USD / Hour

Perkins Restaurant & Bakery

Expiration Date

Until further notice

Requirements

High school diploma
1-year experience preferably in the food service industry
Extensive standing and walking for up to 8 hours
Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards
Must be able to communicate clearly
Must have high level of mobility/flexibility in space provided
Must have time management skills
Must be able to read, write and perform addition/subtraction calculations
Must be able to control and utilize fingers to write, slice chop and operate equipment
Must be able to fit through openings 30” wide

Job Responsibility

Support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards
Ensure all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner
Perform/assist all functions for all positions in the restaurant
Shift Readiness – Set up each shift for success through planning, inspection and anticipation of challenges
Direct Your Shift – Execute plan to lead a great shift, maintain standards, keep team positive, organized and focused
Follow Up – Measure results of the shift, communicate with management regarding employee performance, guest concerns, food or maintenance issues

What we offer

Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance
401k, Health Savings Account
Employee Assistance Program, Employee Discount Program, Vacation/Sick Time Benefits, Travel Accident Insurance
Discounted Tuition, Waived Application Fee, Deferred Tuition, Complimentary Course

Fulltime

Restaurant and Bakery Shift Leader

A shift leader is empowered to support management in meeting restaurant goals th...

Location

United States , Bristol

Salary:

12.00 - 14.00 USD / Hour

Perkins Restaurant & Bakery

Expiration Date

Until further notice

Requirements

High school diploma
some college or degree preferred
1-year experience preferably in the food service industry
Extensive standing and walking for up to 8 hours
Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards
Must be able to communicate clearly
Must have high level of mobility/flexibility in space provided
Must have time management skills
Must be able to read, write and perform addition/subtraction calculations
Must be able to control and utilize fingers to write, slice chop and operate equipment

Job Responsibility

Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations
Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant
Shift Readiness – Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift
Direct Your Shift – Execute your plan to lead a great shift
Follow Up – Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift

What we offer

Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance
401k, Health Savings Account
Employee Assistance Program, Employee Discount Program, Vacation/Sick Time Benefits, Travel Accident Insurance
Discounted Tuition, Waived Application Fee, Deferred Tuition, Complimentary Course, & More!

Fulltime

Industry Leader & Value Engineering Director

Appian is seeking a highly strategic, executive-level Financial Services Industr...

Location

Australia , Sydney

Salary:

Not provided

Appian Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s Degree and MBA preferred
Minimum 15+ years of direct experience in a leadership role at a banking or capital markets with a complete understanding of the major business drivers in financial services
OR 10+ years of experience in Enterprise Architecture, Strategic Planning, or CTO Advisory within a major Financial Services institution (Tier 1 Bank) or a top-tier consulting firm
Proven experience in leading Technology Modernisation and Simplification initiatives and managing Technology Portfolio & Lifecycle
Hands-on experience driving change and new solutions, with an emphasis on improved customer experience, regulatory effectiveness, and operational efficiency
Deep expertise in Governance, Commercial Management, and Financial Performance/Optimisation
Exceptional executive communication and presentation skills with a track record of influencing C-suite stakeholders
Direct work experience within the APJ region is required
30% travel is expected to clients across the APJ region

Job Responsibility

Act as the primary strategic industry expert for Financial Services in APJ
Spend time with clients to evangelize new applications for our work automation software
Provide strategic guidance and coaching to Account Executives and Customer Success teams
Engage directly with C-level regional business and technical leaders
Define and quantify the multi-year transformation roadmap for strategic clients
Help Account Executives design programs to penetrate new target accounts
Deliver thought leadership across a variety of formats
Provide consultative support on how Appian solutions address critical APJ regulatory drivers
Design/present Target State Architectures
Act as the regional Value Engineering expert

What we offer

Training and Development
Growth Opportunities
Community
Leadership program
Appian University
Skills based training
Tuition reimbursement
Employee-led affinity groups

Sales Administrator / Team Leader

Our client is a well-established and highly respected player within the trading ...

Location

United Kingdom , Kingston Upon Thames

Salary:

28000.00 - 34000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven line management or supervisory experience, ideally in a sales admin or customer service setting
Strong IT skills, including Word and experience within a Windows environment
Excellent time management and the ability to work effectively to deadlines
Great organisational skills and attention to detail
Professional communication skills - confident and assertive without being aggressive
A flexible, proactive approach and the ability to work well as part of a multi-tasking team
A strong customer service mindset and ability to stay focused in a busy environment

Job Responsibility

Supervising a strong admin team, conducting regular 1:1s, managing the Saturday rota, allocating holidays, and ensuring full cover during absences
Monitoring desk workloads and redistributing tasks to maintain efficiency and service levels
Overseeing admin processes across both Sales and Purchase functions
Providing administrative support to the trading desks and assisting with consignment management
Managing sales data input, stock monitoring, pricing entries, and invoice checking
Maintaining both electronic and paper-based records in an organised, accurate manner

What we offer

Hybrid working pattern (3 days in the office, 2 days from home)
23 days holiday + bank holidays (pro rata for part-time)
Paid overtime for Saturday rota (1 in 3 rotation)
Contributory pension scheme (5% employee / 3% employer) after 3-month probation
Strong potential for professional development and exposure to commercial functions

Fulltime

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