CrawlJobs Logo

Service Leader – Supported Living

United Kingdom, Liverpool Employment contract 30000.00 - 32000.00 GBP / Year · Job Posted May 29, 2026
Apply Position
Job Link Share

Job Description

Compass Associates is proud to partner with a well-established and values-driven charity in their search for a Service Leader to join their supported living operation in the Southport and Sefton area. With a clear organisational strategy centred around delivering a best life possible for the people they support, this is a provider that invests in its people, promotes from within, and builds strong, collaborative teams at every level. The charity operates across multiple services and regions, with a clear focus on person-centred care, active citizenship, and community engagement. They have a track record of developing internal talent, and this vacancy is a direct result of two existing team members being promoted, which speaks to the culture they have built. The successful candidate will join a team of five established Service Leaders and benefit from strong peer support and clear regional leadership above them.

Job Responsibility

  • Leading, developing, and engaging a frontline team to deliver outstanding, person-centred support
  • Setting clear expectations, coaching individuals, and building a motivated and committed workforce
  • Overseeing the development, delivery, and review of person-led care and support plans
  • Driving continuous improvement through quality assurance frameworks and KPI monitoring, with a focus on reflective practice
  • Ensuring services operate in line with CQC regulations and contractual requirements
  • Managing risk appropriately, escalating where needed, and maintaining all legal and professional standards associated with social care
  • Identifying internal talent, supporting personal development, and role modelling positive leadership to inspire progression within the team
  • Managing service budgets and delivered hours, monitoring contracted versus commissioned hours, and ensuring efficient, sustainable service delivery

Requirements

  • A hands-on, flexible leader with experience in health and social care settings
  • Demonstrated ability to lead, motivate, and develop frontline teams
  • Strong communication and interpersonal skills, with the ability to build effective relationships with people supported, colleagues, families, and external stakeholders
  • Able to provide practical examples of leadership, quality improvement, and person-centred practice
  • Comfortable working across a varied caseload including learning disabilities, mental health, physical conditions, and challenging behaviours

Nice to have

  • Professional qualification in Health and Social Care, Level 4 or Level 5 desirable
  • Experience working to CQC or CI regulations and inspection processes
  • Experience managing budgets and working across multiple sites
  • Familiarity with multidisciplinary team working and case review processes

What we offer

  • Supportive regional leadership structure with clear progression pathways
  • Organisation with a strong internal promotion culture and ongoing learning and development

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Service Leader – Supported Living

8 matching positions

Team Leader

Team Leaders supports individual service users with learning disabilities includ...
Location
Location
United Kingdom , Brierley Hill, Halesowen
Salary
Salary:
14.17 GBP / Hour
inshoresupportltd.co.uk Logo
Inshore Support
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Supports individual service users with learning disabilities including challenging behaviour to undertake every day activities and functions
  • Must be able to integrate individual service users into the local community life and activities by establishing and maintaining existing relationships, promoting friendship with and personal development of the individual service users
  • To support and assist the Supported Living Manager to develop and initiate personalised care plans
  • To be responsible for the continuation of Company policies relating to the management of staff and administrative procedures as delegated by the Supported Living Manager
  • To assist the Supported Living Manager in maintaining high standards in a person-centred approach to care, which places the dignity and integrity of the individual service user in the forefront of their priorities
  • Must work towards the Company business plans and complete objectives and achieve targets set for the Service
Job Responsibility
Job Responsibility
  • Supports individual service users with learning disabilities including challenging behaviour to undertake every day activities and functions
  • Required to support individual service users to attain personal independence, choice and responsibility in a homely environment in which the team leader is required to demonstrate unconditional acceptance and tolerance
  • Fulltime
Read More
Arrow Right

Team Leader Day Services

We are currently seeking applications from those interested in joining us as Tea...
Location
Location
Ireland , Sligo
Salary
Salary:
Not provided
orchardcaregroup.ie Logo
Orchard Care Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Qualification in relevant discipline (e.g.: social care, health, community care sector) level 7 minimum with 3+ years experience in Disability Services
  • Experience in overseeing the supervision of staff would be highly desirable
  • Strong knowledge of care practices, protocols, and regulatory requirements in the care sector
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals and teams
  • Proficient in documentation and record-keeping, with attention to detail
  • Ability to handle multiple tasks, prioritise workload, and work under pressure
  • Strong organisational and problem-solving skills
  • Compassionate, empathetic, and patient-oriented approach to care
  • Understanding of the New Directions model, successful applicants should have the ability to develop and maintain support /care plans and provide required support and care to clients on an individual person-centred basis
  • Experience working with both intellectual disabilities and autism
Job Responsibility
Job Responsibility
  • encourage a supportive and collaborative culture among your team
  • Ensure the ongoing focus on the care of the people we support
  • Understand and deliver on our Vision, Mission, and Values
  • Assume management responsibilities in the absence of the Person in Charge
  • Foster the development of team members at all times
  • support individuals to live their best lives, achieving day to day goals and promoting independence and integration within the community
  • promote the people we support to be involved in various activities (i.e., gardening, arts/crafts and many more activities) on-site at the day service and assist them with activities and day trips in the community
What we offer
What we offer
  • Comprehensive induction process
  • Extensive training programme
  • On-going mentoring and support
  • Continuous Professional Development support
  • Career progression opportunities
  • Orchard Values Champion Award
  • Refer a friend initiative
  • Working in a well-resourced environment with access to the multidisciplinary team
  • Employee Assistance Programme for staff and their families
  • Fulltime
Read More
Arrow Right

Customer Service Team Leader

Are you a natural leader with a passion for delivering brilliant customer servic...
Location
Location
United Kingdom , Luton
Salary
Salary:
27400.00 GBP / Year
arrivabus.co.uk Logo
Arriva London South Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience leading or coaching a team in a customer service, contact centre, or similar fast-paced environment
  • A passion for delivering brilliant customer experiences
  • Strong communication and interpersonal skills
  • Calm, confident problem-solving abilities—even under pressure
  • A flexible, organised approach and the ability to manage multiple priorities
Job Responsibility
Job Responsibility
  • Lead & Inspire: Motivate and manage a team of customer service advisors to deliver outstanding service
  • Coach & Develop: Support your team with regular feedback, training, and development to help them shine
  • Drive Performance: Monitor KPIs, quality, and productivity to keep standards high
  • Champion Customer Experience: Ensure queries and complaints are resolved quickly, effectively, and with genuine care
  • Problem-Solve: Create a proactive, solution-focused environment where challenges are resolved confidently
  • Live Our Values: Role-model the Arriva approach—always putting customers first
  • Collaborate: Work closely with colleagues across the business to support continuous improvement and innovation
What we offer
What we offer
  • Free bus pass
  • great career development and progression
  • opportunity for overtime
  • Fulltime
Read More
Arrow Right

Supported Living Service Manager

Stepping Stones Services provides high-quality, person-centred supported living ...
Location
Location
United Kingdom , Rochdale/Greater Manchester area
Salary
Salary:
38000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Service Manager within supported living or similar adult social care setting
  • Strong understanding of CQC regulations, safeguarding, and best practice standards
  • Excellent leadership, communication, and organisational skills
  • Level 3 Diploma/NVQ in Leadership for Health & Social Care (or willingness to complete)
  • Flexible approach to working hours, with participation in on-call duties
  • Full UK driving licence and access to a vehicle
Job Responsibility
Job Responsibility
  • Lead the operational delivery of supported living services in your remit, ensuring person centred approaches that promote independence and inclusion
  • Maintain appropriate staffing levels and ensure staff are trained, supported, and motivated
  • Build strong relationships with service users, families, local authorities, and commissioning bodies
  • Oversee referrals, assessments, and support planning processes, ensuring timely and effective responses
  • Ensure visibility and accessibility across all services, including participation in the on-call rota
  • Ensure full compliance with CQC standards and all relevant legislation
  • Maintain up to date records, audits, and reporting in line with company and regulatory requirements
  • Lead investigations into complaints, incidents, and safeguarding concerns, ensuring learning and accountability
  • Promote a culture of continuous improvement and robust quality assurance
  • Provide clear direction and ongoing support to team leaders and support staff
What we offer
What we offer
  • Training & Development: Access to the Optimo Learning Academy and support to complete relevant qualifications
  • Career Progression: Clear opportunities for advancement within the Optimo Care Group
  • Supportive Environment: Inclusive, values-led culture with a focus on wellbeing and professional growth
  • Health Assured Employee Assistance Programme (EAP)
  • Reward Gateway discount platform
  • £250 Refer-a-Friend scheme
  • Fulltime
Read More
Arrow Right

Service Manager

We are currently recruiting for an experienced and passionate Service Manager to...
Location
Location
United Kingdom , York
Salary
Salary:
35000.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as a Support Team Leader, Deputy Manager or Service Manager within a CQC regulated service
  • Strong knowledge and experience supporting adults with learning disabilities
  • Confident leading teams and driving service improvement within supported living services in York
  • Level 5 Diploma in Leadership & Management for Health & Social Care (or working towards - support provided)
  • Strong understanding of safeguarding, compliance and CQC standards
  • Full UK driving licence and access to a vehicle
Job Responsibility
Job Responsibility
  • Lead and motivate a team as a Service Manager, ensuring excellent care delivery for adults with learning disabilities
  • Supervise, mentor and develop staff to maintain a strong and supportive team culture
  • Oversee recruitment, onboarding and training within the Service Manager role
  • Ensure compliance with CQC regulations and supported living best practice
  • Build strong professional relationships with individuals, families and external stakeholders across services in York
  • Review and monitor care plans to ensure individuals with learning disabilities receive tailored support
  • Manage staffing, resources and service budgets as part of the Service Manager responsibilities
What we offer
What we offer
  • Competitive salary of £35,000 - £35,000
  • Excellent career progression opportunities into senior Service Manager roles
  • Ongoing training and professional development
  • Pension scheme
  • Employee Assistance Programme
  • Fulltime
Read More
Arrow Right
New

Service Manager

We are currently recruiting for an experienced and passionate Service Manager to...
Location
Location
United Kingdom , York
Salary
Salary:
35000.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as a Support Team Leader, Deputy Manager or Service Manager within a CQC regulated service
  • Strong knowledge and experience supporting adults with learning disabilities
  • Confident leading teams and driving service improvement within supported living services in York
  • Level 5 Diploma in Leadership & Management for Health & Social Care (or working towards - support provided)
  • Strong understanding of safeguarding, compliance and CQC standards
  • Full UK driving licence and access to a vehicle
Job Responsibility
Job Responsibility
  • Lead and motivate a team as a Service Manager, ensuring excellent care delivery for adults with learning disabilities
  • Supervise, mentor and develop staff to maintain a strong and supportive team culture
  • Oversee recruitment, onboarding and training within the Service Manager role
  • Ensure compliance with CQC regulations and supported living best practice
  • Build strong professional relationships with individuals, families and external stakeholders across services in York
  • Review and monitor care plans to ensure individuals with learning disabilities receive tailored support
  • Manage staffing, resources and service budgets as part of the Service Manager responsibilities
What we offer
What we offer
  • Competitive salary of £35,000 - £35,000
  • Excellent career progression opportunities into senior Service Manager roles
  • Ongoing training and professional development
  • Pension scheme
  • Employee Assistance Programme
  • Fulltime
Read More
Arrow Right

Service Manager - Complex Care (Supported Living)

We are seeking an experienced Service Manager – Complex Care to lead our Rotherh...
Location
Location
United Kingdom , Rotherham
Salary
Salary:
35000.00 - 38000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Service Manager or Deputy Manager within complex care or supported living services
  • Strong knowledge of CQC regulations, safeguarding, and complex care best practice
  • Experience supporting individuals with complex behavioural, health, or physical support needs
  • Excellent leadership, organisational, and communication skills
  • Level 3 Diploma/NVQ in Leadership for Health & Social Care
  • Flexible approach to working hours, including participation in on-call duties
  • Full UK driving licence and access to a vehicle
Job Responsibility
Job Responsibility
  • Lead the operational delivery of complex care supported living services
  • Maintain safe staffing levels and ensure staff are trained in specialist care practices
  • Build strong relationships with service users, families, healthcare professionals, and local authorities
  • Oversee assessments, referrals, and care planning
  • Maintain strong visibility within the service and participate in the on-call rota
  • Ensure full compliance with CQC regulations and relevant legislation
  • Maintain accurate care documentation, audits, and service reporting
  • Lead investigations into incidents, complaints, safeguarding concerns, and clinical risk
  • Promote a culture of continuous improvement
  • Provide leadership, supervision, and ongoing support to team leaders and support workers
What we offer
What we offer
  • Training & Development: Access to the Optimo Learning Academy and support with further qualifications
  • Career Progression: Opportunities within the growing Optimo Care Group
  • Supportive Culture: A collaborative, values driven team environment
  • Employee Assistance Programme via Wellbeing Matters
  • Reward Gateway retail discounts platform
  • £500 Refer-a-Friend Scheme
  • Fulltime
Read More
Arrow Right

Team Leader – Adults Supported Living

As a Team Leader within our Supported Living services, you will provide leadersh...
Location
Location
United Kingdom , Sheffield
Salary
Salary:
14.95 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Team Leader, Senior Support Worker or Field Supervisor
  • Strong leadership skills with a passion for developing teams
  • Experience supporting adults with learning disabilities, autism, mental health needs and complex behaviours
  • Commitment to person-centred care, choice and independence
  • Confident managing rotas, compliance and service quality
  • Full UK driving licence (essential for this field-based role)
Job Responsibility
Job Responsibility
  • Lead, motivate and support teams delivering bespoke, person-centred care
  • Oversee a cluster of supported living services for adults with complex needs
  • Ensure care packages are safe, responsive and outcomes-focused
  • Promote choice, independence, dignity and inclusion in everyday practice
  • Champion Positive Behaviour Support and least restrictive approaches
  • Build strong, trusting relationships with the people we support and their networks
  • Manage rotas, supervisions and staff performance
  • Ensure services meet CQC standards and IBC Healthcare quality expectations
  • Support individuals to access their communities, build skills and achieve personal goals
What we offer
What we offer
  • Clear career progression into senior leadership
  • Fully funded qualifications (Levels 2–5 in Health & Social Care & Leadership)
  • Paid induction and continuous professional development
  • Reward & recognition schemes
  • Employee Assistance Programme (24/7 wellbeing support)
  • Cycle to Work Scheme
  • Blue Light Card discounts
  • Casual dress code
  • 28 days paid holiday (including bank holidays)
  • Enhanced maternity & paternity leave
  • Fulltime
Read More
Arrow Right