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Service Lead

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360 Resourcing Solutions

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Location:
United Kingdom , Ilkeston

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

26294.00 GBP / Year
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Job Description:

Real Life Options provide support to people with autism, learning disabilities, and complex needs. Due to an increase in service delivery hours, we have an exciting opportunity for a full time Service Lead to join our team in Ilkeston. We deliver creative, dynamic and person-centred services providing a range of individualised support to people living in shared supported living properties and individual tenancies.

Job Responsibility:

  • Provide on call duties on a rota basis for your locations
  • Attend and participate within team meetings and service user reviews
  • Ensure medication procedures are in place and service users are supported appropriately
  • Undertake specified, managerial responsibilities, which contribute to the overall management of the support services provided
  • Play a key role in the assessment of the service user and development of a Person Centred Plan, facilitating participation of all workers in implementation of the agreed plan
  • Act as a role model for our staff teams
  • Be responsible for the day to day running of the support service

Requirements:

  • Demonstrable track record of working with people with learning disabilities in a supported living and enabling environment
  • Commitment to the principles of community care
  • Understanding of development needs of adults with a learning disability (social, personal, physical, occupational and leisure)
  • Understanding of the needs of people with disabilities, including learning disabilities, multiple disabilities and complex needs
  • Experience in working with people with mental health and challenging, complex behaviour
  • Supervisory experience
  • Resilient, open mind, non-judgmental approach

Nice to have:

  • Honest
  • Good Communicator
  • Strong Values
  • Flexible
  • Passionate
  • Self Motivated
  • Reliable
  • Caring
  • Inclusive
What we offer:
  • A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
  • Accredited training giving you the knowledge and skills to deliver a first rate job - develop professionally through training, mentoring, and a strong support network
  • An employer contributory pension scheme
  • Work in a collaborative, values-led environment
  • Health Cash Plan (for full/part time contracted hours)
  • £10,000 Life cover
  • A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
  • A reward gateway with access to discounted goods and services
  • Cycle to Work Scheme
  • A financial wellbeing scheme
  • Refer a Friend Incentive Bonus (terms and conditions apply)
  • Recognition Initiatives

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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